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East Hills Subaru of Roslyn
Roslyn, NY
756 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 756 reviews
July 18, 2020
Excellent service I shopped my new Subaru Crosstrek for many weeks before buying, going to different dealerships. When I went into East Hills, I was with my daughter a I shopped my new Subaru Crosstrek for many weeks before buying, going to different dealerships. When I went into East Hills, I was with my daughter and we spoke to Anthony Applewhaite, he was a pleasure to work with, he spoke to me with respect and information No pressure just a conversation about the car. My daughter commented that he was a true gentleman, I immediately decided I would buy from him, but went home to think on it. The next day I came in and signed on the dotted line! Everything went very smoothly, especially with COVID looming, everyone was respectful. Thank you Anthony! More
by Ro Boz
Employees Worked With
Anthony Applewhaite
June 08, 2020
Fantastic and friendly service We recently leased our daughter's first car and feel very lucky to have had Anthony Applewhaite as our salesman. He was knowledgeable and friendly an We recently leased our daughter's first car and feel very lucky to have had Anthony Applewhaite as our salesman. He was knowledgeable and friendly and most importantly did not try to pressure us into buying a car that same day as most dealerships do. He understood our concerns for our daughter's safety and comfort in the cold upstate weather where she attends college. He was even able to have our car ready for us the same day we purchased it. If you are considering getting a Subaru, I highly recommend Anthony to you. He is such a genuine down to earth guy..you will love him! More
by j1jaks
Employees Worked With
Anthony Applewhaite
April 28, 2020
Very accomodating dealership We worked with Jeff Olsen, who was very fair and accomodating. We were able to test drive a Subaru Forester during the present pandemic, which many de We worked with Jeff Olsen, who was very fair and accomodating. We were able to test drive a Subaru Forester during the present pandemic, which many dealers are not offering, and Jeff made every effort to ensure that we were doing so safely and in a manner that helped us determine whether it was the right vehicle for us. I would highly recommend them! More
by RM
Employees Worked With
Jeff Olson
December 20, 2019
Honest and Fair This is the second Outback I have purchased from East Hills. I have found them to be fair and honest,I especially want to thank Jeff Olsen for being This is the second Outback I have purchased from East Hills. I have found them to be fair and honest,I especially want to thank Jeff Olsen for being very up front in his dealings with me.I told him what I wanted and he said he would do his best to make the deal happen and he kept his word.I highly recommend he is the person to deal with, he was fair and honest with me and very helpful after got the vehicle. More
by Lampliter
Employees Worked With
Jeff Olsen, Phil Mazen
September 15, 2019
our Salesperson Christopher Pettinato was great Our salesperson Christopher Pettinato was absolutely great and very patient with our many questions. Took us for test drive etc. Very polite offering Our salesperson Christopher Pettinato was absolutely great and very patient with our many questions. Took us for test drive etc. Very polite offering us coffee and desserts. We made the sale with him today and we are very happy. We would recommend him to any of our friends to buy a car. He was extremely informative with all aspects of the Subaru cars so we made decision to buy one day. More
by Gasper
Employees Worked With
Chris Pettinato
June 11, 2019
Responsiveness Everyone at the dealership especially Phil Price , my salesman andPhil. M A sales manager, were responsive to all the needs from the initial visit to Everyone at the dealership especially Phil Price , my salesman andPhil. M A sales manager, were responsive to all the needs from the initial visit to picking up my Forester ! Also in my experience, It’s unusual to get someone on the phone every time I called even if my salesman was unavailable. Always connected to a manager or to Someone who could help me. Great work everyone !!! More
by Forester Fan
Employees Worked With
The finance gentleman I worked with , Phil Mazen, Phillip Price
June 03, 2019
Service visit I am the owner of a 2016 Subaru Forester. In my opinion, the customer service at East Hill Subaru was among-st the WORST I have ever experienced. Wh I am the owner of a 2016 Subaru Forester. In my opinion, the customer service at East Hill Subaru was among-st the WORST I have ever experienced. When I dropped my car off for the state inspection and Subaru recall work, I was told that my breaks needed to be replaced. Consequently , I had to leave my Forester with them from May 18th to May 20th. When I returned to pick my car up, I noticed that there were a lot of scratches on the front bumper and yellow paint around the scratches (as if it was scratched against a yellow pole). When I informed East Hill Subaru, I was treated quite RUDELY and was told that "it happened because of you". They then proceeded to rub off the yellow paint from the bumper and repeated that the scratches may have happened beforehand. More
by SNair
Employees Worked With
worked with service employees
May 31, 2019
Great Job, Phil! I very pleased with my new Subaru Forester thanks to mall the effort put in on my behalf by Phillip Price. Not only did Phil ensure that I got the co I very pleased with my new Subaru Forester thanks to mall the effort put in on my behalf by Phillip Price. Not only did Phil ensure that I got the color and features I wanted but he also facilitated several exchanges with my insurance company to assure that everything was in order when I picked up my new vehicle. And, it was. More
by George E.
Employees Worked With
Phillip Price
April 27, 2019
Excellent Service Manager Wayne who is now the service manager of this car dealership does some excellent customer service for me. I would recommend this service dealership. T Wayne who is now the service manager of this car dealership does some excellent customer service for me. I would recommend this service dealership. The whole staff including the mechanics are all well trained & informed. Thanks a lot. More
by Buddycar
Employees Worked With
Wayne , the service manager, Leon Shvarts
April 24, 2019
Great Work Stacey! I owned an Outback that I decided to trade after getting an email offer from Subaru. After researching prices for new Outbacks from local dealers, I I owned an Outback that I decided to trade after getting an email offer from Subaru. After researching prices for new Outbacks from local dealers, I decided to visit East Hills as they offered the best price. I've been through the car buying/leasing process many times so I tend to approach the process with skepticism and dread. I was fortunate to meet Stacey Tsougaris who was a refreshing change from past experience. Not only does she have the ability to engage in a comfortable non pressured way, Stacey also has a great sense of humor. Because of her ability to both put me at ease and clearly lay out the terms of my lease I felt good about doing business with her. I left with my new Outback feeling happy with the deal. Thanks Stacey! More
by Ginny
Employees Worked With
Stacey Tsougaris
