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East Hills Subaru of Roslyn

Roslyn, NY

4.3
756 Reviews

1039 Northern Blvd

Roslyn, NY

11576

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Showing 756 reviews

June 03, 2023

Jeff worked hard to get us the car we wanted close to the price we wanted. Was most pleasant, knew his product and worked with the sales manager to make it happen. Great sales team. The money manager also wo More

by Lucky Duck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Olson, Sol, Stephanie, Dick
Jun 16, 2023 -

East Hills Subaru of Roslyn responded

Hi Larry and Ellen, Your review is so wonderful to read. Thank you for trusting us with your business and for providing this feedback. We appreciate it. Enjoy your new Subaru and have a great summer. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 23, 2023

Very nice and honest service. . It is the second time I’m doing business there. More

by angelofadis22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Drexler
May 23, 2023 -

angelofadis22 responded

Brad was very knowledgeable and honest during the whole process. I highly recommend East Hills Subaru!

May 23, 2023 -

East Hills Subaru of Roslyn responded

Thank you so much, angelofadis22! We appreciate your feedback and kind words about Brad.

May 21, 2023

Terrible experience at East Hills Subaru Roslyn. Why be in the car selling business if you're too bothered to actually sell any cars! Refused to provide a test drive because car is too highly valued More

by DL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeff
May 22, 2023 -

East Hills Subaru of Roslyn responded

Dear DL, I'm sorry you had a bad experience at our store. I'm trying to piece together the details of your visit. I cannot find your name in our database. I don't know what vehicle you wanted to drive. I don't know what day you visited. Would you kindly send me details so I can properly address your concerns? Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 11, 2023

Andrew our salesperson was professional and understanding. With his help, the process of buying a car went very smoothly. We came in not knowing what sedan would fit in our price range and he p More

by subaruimprezalover
Recommend Dealer
Yes
Employees Worked With
Andrew Nardello
May 17, 2023 -

East Hills Subaru of Roslyn responded

Thank you again for writing this second review, subaruimprezalover. We appreciate your business and your sentiments about Andrew. All the best, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 11, 2023

Thank you east hills for the courteous and great experience. Andrew was our salesperson and he was very professional and patient with us. With his help the sale went smoothly. More

by subaruimprezalover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Nardello
May 17, 2023 -

East Hills Subaru of Roslyn responded

Dear subaruimprezalover, Thank you for purchasing your Subaru from us and for writing this wonderful review. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

April 02, 2023

Thank you guys for great business. Its is always sooo easy to come in and walk out with a vehicle. Its been many good years. More

by tmhsnyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Tsougaris, Zackary Danhi
Apr 28, 2023 -

East Hills Subaru of Roslyn responded

Dear tmhsnyc, Thank you for continuing to trust us. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 27, 2023

Zak my salesperson was extremely courteous and professional. No pressure . The sale went smoothly and Zak explained all the features of my new Forester and how to operate them. More

by lfcmja
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zackary Danhi
Mar 27, 2023 -

East Hills Subaru of Roslyn responded

Dear lfcmja, Thank you for trusting us with your recent Subaru Forester purchase. We appreciate your business and your thoughtful comments about Zack. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 25, 2023

My sales consultant, Jessica Heffernan, was extremely professional, patient, and compassionate and empathic to my needs to replace my current vehicle, 1992 Nissan Sentra E, with one that would meet my fi More

by Nicholas Serrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Radow, Jessica Heffernan
Mar 27, 2023 -

East Hills Subaru of Roslyn responded

Dear Nicholas, Thank you for writing this review. We appreciate the opportunity to assist you. Please know, we remain interested in helping you with your vehicle purchase when the time comes. Please keep in touch with us and we will do the same. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 19, 2022

I had an amazing experience with Jessica Heffernan and Steve at East Hills! They helped me quickly step into a Crosstrek of my dreams, couldn’t be happier :) More

by chloefichtl25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Heffernan, Steve Maizel
Jan 02, 2023 -

East Hills Subaru of Roslyn responded

Dear Chloe, Thank you for purchasing your Subaru Crosstrek from us and for writing such nice comments about Jessica. We appreciate your business and we wish you a wonderful 2023! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 14, 2022

Worse experience ever, they charge me $816 for an oil change, tire rotation and brake fluid flush. My car is under warranty. When I tried to speak to someone they refused to take my complaint. I try call More

by rudy.rostum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Nussbaum
Jul 14, 2022 -

rudy.rostum responded

Help

Jul 14, 2022 -

rudy.rostum responded

I will never go back there

Jul 20, 2022 -

East Hills Subaru of Roslyn responded

Dear Rudy, I spoke with my team about your recent visit. They said you had the following services performed: oil change, NY State inspection, tire rotation, cabin air filter replacement, front differential service, rear differential service, and brake fluid replacement with a $25.00 coupon. I'm told we reviewed the pricing and services with you in advance. I hope this explains more of what we did and underscores that you got good value for the money. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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