East Hills Subaru of Roslyn
Roslyn, NY
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Jeff worked hard to get us the car we wanted close to the price we wanted. Was most pleasant, knew his product and worked with the sales manager to make it happen. Great sales team. The money manager also wo price we wanted. Was most pleasant, knew his product and worked with the sales manager to make it happen. Great sales team. The money manager also worked well with us on all the paperwork since we were also Trading in a Subaru. He was able to make an extended warranty work for us. Jeff is never too busy to answer any questions we have. Dick, the manager, obviously knows there is a great deal of non monetary value in the salesperson and Jeff Òlson fills the bill. Larry and Ellen. More
Terrible experience at East Hills Subaru Roslyn. Why be in the car selling business if you're too bothered to actually sell any cars! Refused to provide a test drive because car is too highly valued Why be in the car selling business if you're too bothered to actually sell any cars! Refused to provide a test drive because car is too highly valued (I drove in a car valued 2.5x to the dealer). I went to another Subaru dealership the next day to purchase a car. East Hills has lost a local customer for life! More
Andrew our salesperson was professional and understanding. With his help, the process of buying a car went very smoothly. We came in not knowing what sedan would fit in our price range and he p understanding. With his help, the process of buying a car went very smoothly. We came in not knowing what sedan would fit in our price range and he pointed us to the subaru impreza. We love it, thank you east hills. More
Thank you east hills for the courteous and great experience. Andrew was our salesperson and he was very professional and patient with us. With his help the sale went smoothly. experience. Andrew was our salesperson and he was very professional and patient with us. With his help the sale went smoothly. More
Zak my salesperson was extremely courteous and professional. No pressure . The sale went smoothly and Zak explained all the features of my new Forester and how to operate them. professional. No pressure . The sale went smoothly and Zak explained all the features of my new Forester and how to operate them. More
My sales consultant, Jessica Heffernan, was extremely professional, patient, and compassionate and empathic to my needs to replace my current vehicle, 1992 Nissan Sentra E, with one that would meet my fi professional, patient, and compassionate and empathic to my needs to replace my current vehicle, 1992 Nissan Sentra E, with one that would meet my financial status at this time. I am a fan of East Hills Subaru, and Subaru's in general, especially the Impreza, and Japanese cars. There is a 2017 white hatchback Impreza I was interested in financing. Ms. Heffernan provided me with several financial options to meet a reasonable monthly payment. When the numbers did not match my budget she offered me another option to lease a 2023 hatchback Impreza. I left the dealership to contemplate the options presented to me. A couple of days passed before I decided to test drive the 2017 Impreza and declined the lease option. After the road test with the Impreza I realized I was driving a luxury car compared to my Sentra. Jessica presented me several financial options for the Impreza and shared with me the CARFAX report. Again, I needed time to think about either financing the car or to buy it outright. At the end of the day neither were an option for me at this time. Unfortunately, I informed Ms. Heffernan of my decision to decline the 2017 Impreza however, again, she did share with me the lease and option to buy a 2023 Impreza. My credit is good but, today, for me, is not a good time to finance or lease a car. My 1992 Nissan Sentra E that has 259,000 miles and is a four-speed will have to meet my needs at this time. Again, thank you Jessica Heffernan for your support. More
I had an amazing experience with Jessica Heffernan and Steve at East Hills! They helped me quickly step into a Crosstrek of my dreams, couldn’t be happier :) Steve at East Hills! They helped me quickly step into a Crosstrek of my dreams, couldn’t be happier :) More
Worse experience ever, they charge me $816 for an oil change, tire rotation and brake fluid flush. My car is under warranty. When I tried to speak to someone they refused to take my complaint. I try call change, tire rotation and brake fluid flush. My car is under warranty. When I tried to speak to someone they refused to take my complaint. I try calling the next day with no success. I will never go back there. More