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East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Greenvale, NY

4.3
777 Reviews

777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center

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August 06, 2021

First time customer, was one of the best experiences I've had with dealer service. Marc the service advisor asked what was wrong with my Jeep, he explained the services that I was getting done and when they More

by A.merc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 06, 2021

Mike was very friendly and helpful when explaining what needed to be done. He also keep me updated during the process. He checked my warranty to make sure the issue was covered before fixing the issue. I h More

by moderj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Casey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for taking the time to write this review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 03, 2021

I've never had such quick and painless visit to a dealership. Dean was friendly, knowledgeable and he kept me informed throughout the whole process. I would recommend Dean & East Hills Jeep any day! More

by terri6210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Vardakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 02, 2021

Great service from Dean Vardakis and my technician Frankie. Knowledgable and professional. They explained every issue regarding my vehicle and made me feel confident that they would do everything to More

by drumbolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Vardakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 31, 2021

Came for a problem with my jeep, the service department was very organized and everyone was ready and available to help. Jon made the process smooth and got me in and out More

by Gpatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Piansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 21, 2021

Friendly and good service. Highly recommended!! Three years ago, I make one call and I was advised Gregg, will assist me, and the deal closed! More

by baldeocd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The team is awesome!
Jul 26, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We cannot thank you enough for your wonderful review of East Hills Chrysler Jeep Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 19, 2021

Great service. I was treated like family. Jon got me in right away and out just as fast. Great experience at East hills. Will definitely be back More

by Nicholasspector64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Piansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Vardakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 18, 2021

Very Professional. Good attitude. Dean listen very carefully and then does his checking and give his advise based on his experience. I am a mechanic myself (I went to dealer since my car is under warr More

by Gent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Vardakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Vardakis
Jul 21, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Gent, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 14, 2021

Mike Casey gets the job done. Always a pleasure. Happy he is my go to foe everything! Very responsive to all questions. Great place., ask for him More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 06, 2021

Dean Vardakis got me in for an express oil change even though they were about to close. He followed up with me twice while I was waiting and personally had the car ready for me. Not only was professional, More

by K_Ramolia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Vardakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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