East Hills Chrysler Jeep Dodge Ram SRT

I must say of all my car buying experiences this one definitely takes the cake! I feel I was treated like a person and not like a money making object. From start to finish I was fully educated on all of definitely takes the cake! I feel I was treated like a person and not like a money making object. From start to finish I was fully educated on all of my options from leasing to accessories! I would and have already recommended Mr.Kennedy to friends and family P.S. my kids loved the balloons in the showroom :o) More

I must say of all my car buying experiences this one definitely takes the cake! I feel I was treated like a person and not like a money making object. From start to finish I was fully educated on all of definitely takes the cake! I feel I was treated like a person and not like a money making object. From start to finish I was fully educated on all of my options from leasing to accessories! I would and have already recommended Mr.Kennedy to friends and family P.S. my kids loved the balloons in the showroom :o) More

Note only is this dealership a very attractive place to do business, I was impressed with the fact that I received absolutely NO "hard sell" for any additional items when I was looking to lease a new (2010 do business, I was impressed with the fact that I received absolutely NO "hard sell" for any additional items when I was looking to lease a new (2010) Jeep Wrangler Unlimited. I was given a "no nonsense" price on the vehicle, which was considerably less than any other quotes (I had visited 2 other dealers). Mr. Kennedy was pleasant, attentive and knowledegable. I completed all the paperwork beforehand, so my time spent at the dealer when I picked up the vehicle was minimal. I would definitely recommend leasing or purchasing from East Hills Chrysler/Jeep. More

Went to this dealer because it is an AAA affiliate. 1. Went to this dealer because it is an AAA affiliate. 1. AAA said to deal with only 2 specific people. One AAA rep. was there, but he referred me to an Went to this dealer because it is an AAA affiliate. 1. AAA said to deal with only 2 specific people. One AAA rep. was there, but he referred me to another saleman and said he would discuss the AAA price with me when the salesman was done. This never happened. 2. I was supposed to be shown an AAA price sheet to compare it with the factory invoice. This never happened. 3. Although I did not have the car with me, I was told the trade in value would be around $19,200 but could change with the official appraisal. Well, the car was exactly as I discribed, but the trade in offer was almost 2000 less because they planned to send the car to an auction house. I was not told this originally. 4. Basically, I was told that if the selling price was higher and not the AAA price, the trade in would be higher, which means to me that the trade in offer is based not just on the condition of the car, but also THE PRICE THE DEALER IS GETTING FOR THE NEW CAR. That does not seem very fair to me. The fair price of a trade in should not be based on how much the dealer is getting for the new car. More

I had a problem with my 1996 dodge, a no start in bad weather. my local mechanic after an attempt to "do the easiest thing" was unable to fix the problem, and wanted $700 for a replacement distributor. I weather. my local mechanic after an attempt to "do the easiest thing" was unable to fix the problem, and wanted $700 for a replacement distributor. I contacted this dealer and got the job done, with my NYS inspection for 1/2 the price. The manager, Michael could not have been nicer, and after going over the problem, didn't need to perform a diagnostic test (saving me $110). He replicated the problem by simply spraying water on the distributor, confirming the diagnosis, and did the job in one day. This dealership was GREAT, and Michael was FABULOUS!! I would not hesitate to recommend them to anyone needing service. They also found an old recall on the vehicle, and will do the work upon the receipt of parts. Oh, and by the way, the parts people could not have been nicer, especially edgar! Larry Causin More

When I made the appointment, John St. Clair was very helpful and efficient. He was sensitive to my schedule and said that getting a ride for me home and back would be no problem. Steven Osorio was v helpful and efficient. He was sensitive to my schedule and said that getting a ride for me home and back would be no problem. Steven Osorio was very friendly and communicative. He called to check on whether I wanted a particular service before going ahead with it. He tried hard to conform to my schedule, although the car was a little late. Norman gave me my rides, and he was on time and friendly. Overall, my experience was surprisingly pleasant. Thank you. I didn't rate the quality of work, because I haven't driven it long enough to know. More

Customer service was very good. Steven Osorio should be commended on his frienliness and professionalism. However, I had to return 3 times to get all the work completed. I find this unacceptable. I am v commended on his frienliness and professionalism. However, I had to return 3 times to get all the work completed. I find this unacceptable. I am very pleased that East Hills worked with me to reduce the cost of repairs. More

From the moment I walked in the door I was helped promptly & professionally. Two minutes after I arrived on Saturday George was already showing me pre-owned Wranglers, including a 2007 that had just promptly & professionally. Two minutes after I arrived on Saturday George was already showing me pre-owned Wranglers, including a 2007 that had just arrived on the lot (literally - hadn't been washed, detailed, anything). I liked the car, but since it wasn't really in presentation state yet, I made a mental note and left to visit a few more dealerships. After 3 more stops I called George back and let him know I'd seen some potential Wranglers at the other dealerships but would really like to come back on Sunday to see the one he had, and asked if it would be possible to get it cleaned up a little so I could get a good look. I came back early Sunday afternoon and while George wasn't in, Fred showed me the same car parked indoors in the garage and cleaned up a bit. I loved it and agreed to buy the car without even going back to the other dealerships to try for better offers on the other cars I had liked. They still needed to fully detail the car as well as replace a damaged bumper so I came in to pick it up tonight (Monday) and George and Dean finished the final paperwork with me and sent me on my way. Fantastic experience from start to finish & really appreciated everyone's knowledge and help through the whole process! More

worked with Steve DeSetto on purchase of 2010 Challenger SRT8 manual in March 2010. Straigthforward, hassle-free deal. Very satisified and would return again. If you're looking for any of the vehicles ca SRT8 manual in March 2010. Straigthforward, hassle-free deal. Very satisified and would return again. If you're looking for any of the vehicles carried by East Hills Jeep..Steve DeSetto is your guy. More

Steve Desetto is a great sales person he made it very easy to get my car. He was very accomadating and we had to only go into the show room once or twice.He was able to meet my price requirement without easy to get my car. He was very accomadating and we had to only go into the show room once or twice.He was able to meet my price requirement without any hassel. For a couple who works and has kids this was easy and painless. thanks steve More