East Hills Chrysler Jeep Dodge Ram SRT | Page 322

The first time I dealt with East Hills Chrysler was a few years ago when I was looking to lease a Jeep commander. I originally went to another dealer to price out the vehicle. Since I have been driving prima years ago when I was looking to lease a Jeep commander. I originally went to another dealer to price out the vehicle. Since I have been driving primarily Jeeps for nearly 20 years I was very familiar with the vehicles and knew exactly what I wanted. The problem with this OTHER dealer was that I could not get any answers from the salesman and heard several times over that I should come back with my husband. I left furious and headed over to East Hills. I was irate at this point when I met Steve and he probably sensed it. I told him the same exact things I told the other salesman but definitely with some frustration in my voice. In just a short while not only did I feel comfortable at this dealership, I had the pricing info on the car taht I wanted and purchased it the very same day. I highly recommended the dealership to my father and he purchased a brand new Jeep shortly thereafter. Once my lease was up I went to a Nissan dealership because a friend worked there. I have to say the experience was nothing like that a East Hills and I ended up overpaying for a car and being lied to. I felt once again weary of car dealerships and decided that next time I would go to several dealers before making a decision in order not to get taken for a ride. Three years later I was back at Chrysler when I decided to trade in the Nissan. I found that since then Steve has become sales manager and is as helpful and professional as I remember. I got a very fair deal on the Nissan I traded in. The salesman Stan was great. He was patient, informative, professional and not pushy. Once again I purchased a vehicle the same day. There was no need to go elsewhere. East Hills is the epitomy of what customer service should be-from sales to management to service.If the other dealerships could follow their lead, car dealerships would not have the reputations they so often do. I will continue to highly recommend them. More

Michael Piscopo was friendly, knowledgeable and very helpful. He made the visit very pleasant and took care of several issues that I as aware of a another too. The staff in general were also friendly helpful. He made the visit very pleasant and took care of several issues that I as aware of a another too. The staff in general were also friendly and the dealership was clean. It's apparent that they really do care about their cusotmers. More

reception was pleasent anthony came out to catch up nat did the write up and checked for recalls we made a plan and set it in motion the waiting area was comfortable tere was reading material as well as c did the write up and checked for recalls we made a plan and set it in motion the waiting area was comfortable tere was reading material as well as coffee there were discussions as to what was necessary we proceded and I received updates on progress when completed I paid cashier and was on my way everyone was pleasent More

I bought my 2009 Wrangler (new) from this dealership. My Salesperson was Mike Kennedy and he was most informative and helpful in my decision making process. Since owning the car, I've been back for either w Salesperson was Mike Kennedy and he was most informative and helpful in my decision making process. Since owning the car, I've been back for either warranty work or scheduled service several times and each time the issues are promptly and effectively dealt with. My service advisor, Mike Piscopo provides a level of attention and "comfort" that is both cordial and reassuring. Car dealers don't manufacture the cars, yet are held accountable for their products. It is apparent that East Hills Chrysler Jeep takes this accountability seriously and has established the highest level of service and customer satisfaction. More

I took my new 2010 Jeep Wrangler (Sahara) for a 6000 mile check at East Hills Chrysler Jeep dealership...I found the service deapartment to be very friendly and professional. In addition to the 6000 mile ch check at East Hills Chrysler Jeep dealership...I found the service deapartment to be very friendly and professional. In addition to the 6000 mile check, I had driver side weather stripping fixed as well as a couple of recall items. More

After perchasing new GM vehicles for over 18 years, I wandered into the Jeep Dealer in my area. This is what professionalism, courtesy and customer service should be. Listen up East Hills Chevy. Roger at wandered into the Jeep Dealer in my area. This is what professionalism, courtesy and customer service should be. Listen up East Hills Chevy. Roger at East Hills Jeep was perhaps the most informative and obliging sales person I have had the pleasure to come across in a long time. It will be a pleasure doing business with them. More

Very pleasant experience. Nat and Mike helped me and were very friendly and knowledgeable. They knew what services I would need for my vehicle. They cared about customer service and sent me on my way were very friendly and knowledgeable. They knew what services I would need for my vehicle. They cared about customer service and sent me on my way with 100% satisfaction. I would go out of my way to use the service department at East Hills Dodge! :) More

I bought my Jeep Commander at this dealership and have always had it serviced there because of the quality of the work, but also because of the friendliness of the staff, especially Mike Piscopo. He alway always had it serviced there because of the quality of the work, but also because of the friendliness of the staff, especially Mike Piscopo. He always goes out of his way to help me, always calls me back, and always keeps his word. Car dealerships would have a better reputation if they all had someone like Mike on their staff. Thank you! More

all employees were so cordial and helpful expecially mike. They have you in and out, and assist to any need. From mechanics to reception this place really knows what there doing and how to please their mike. They have you in and out, and assist to any need. From mechanics to reception this place really knows what there doing and how to please their customers. you can tell its sincere as well. I give this place more than 5. I give it 100%!!! Mike was so helpful and considerate. He helped me and encouraged me to call if i had any questions. A true gentleman and prestigous employee. I trust him to get the job done for sure! I will definitely be more than happy to bring my car back here with any need! More

Peter Dimichele was so nice to work with. He was knowledgeable, friendly and very helpful. We were looking at used and a new jeep for my daughter. At this time we have put this idea on hold howev knowledgeable, friendly and very helpful. We were looking at used and a new jeep for my daughter. At this time we have put this idea on hold however we would recommend peter anytime. THank You, Carol Sheft More