East Hills Chrysler Jeep Dodge Ram SRT

My overall experience was great. Michael Piscopo was my service advisor. He was friendly, informative and honest. The work was done timely. Michael also kept me informed as to the timing of the work bei service advisor. He was friendly, informative and honest. The work was done timely. Michael also kept me informed as to the timing of the work being done. The waitng area was also nice which had a tv & coffee. More

The first time I dealt with East Hills Chrysler was a few years ago when I was looking to lease a Jeep commander. I originally went to another dealer to price out the vehicle. Since I have been driving prima years ago when I was looking to lease a Jeep commander. I originally went to another dealer to price out the vehicle. Since I have been driving primarily Jeeps for nearly 20 years I was very familiar with the vehicles and knew exactly what I wanted. The problem with this OTHER dealer was that I could not get any answers from the salesman and heard several times over that I should come back with my husband. I left furious and headed over to East Hills. I was irate at this point when I met Steve and he probably sensed it. I told him the same exact things I told the other salesman but definitely with some frustration in my voice. In just a short while not only did I feel comfortable at this dealership, I had the pricing info on the car taht I wanted and purchased it the very same day. I highly recommended the dealership to my father and he purchased a brand new Jeep shortly thereafter. Once my lease was up I went to a Nissan dealership because a friend worked there. I have to say the experience was nothing like that a East Hills and I ended up overpaying for a car and being lied to. I felt once again weary of car dealerships and decided that next time I would go to several dealers before making a decision in order not to get taken for a ride. Three years later I was back at Chrysler when I decided to trade in the Nissan. I found that since then Steve has become sales manager and is as helpful and professional as I remember. I got a very fair deal on the Nissan I traded in. The salesman Stan was great. He was patient, informative, professional and not pushy. Once again I purchased a vehicle the same day. There was no need to go elsewhere. East Hills is the epitomy of what customer service should be-from sales to management to service.If the other dealerships could follow their lead, car dealerships would not have the reputations they so often do. I will continue to highly recommend them. More

Bought a 2010 jeep wrangler..had a couple of minor problems...Dawn in customer service was terrific.Pleasant and friendly service..She said she vwould help and she did for me to repair the car. Fell a problems...Dawn in customer service was terrific.Pleasant and friendly service..She said she vwould help and she did for me to repair the car. Fell absoulty comfortable with Dawn in customer service. Never waited to long for a ride home or to work.... great More

I noticed a problem with my steering wheel controls after having my Wrangler Unlimited for less than 3 weeks. I called the customer service desk and they were concerned about my issue and offered me an appoi having my Wrangler Unlimited for less than 3 weeks. I called the customer service desk and they were concerned about my issue and offered me an appointment for the next day first thing in the morning. Nat was my service rep took in my JKU then came over to me to explain what the issue was and the approximate time it would take to repair it while I waited. In that time frame my Jeep was fixed I was given a full explanation of what they repaired and I was back on the road enjoying my new Jeep. Thanks Nat! More

I purchased my pre-owned Jeep Liberty a few days ago and there were some minor problems with the key and the power outlet. I brought it back the day after I purchased it and was immediately given an appoin there were some minor problems with the key and the power outlet. I brought it back the day after I purchased it and was immediately given an appointment for service. I dealt with Nate when I brought it in and he was very courteous and professional. The repairs were done quickly and Nate explained what was done. Once again I was pleased with the East HIlls Chrysler and will continue to recommend them. More

Michael Piscopo was friendly, knowledgeable and very helpful. He made the visit very pleasant and took care of several issues that I as aware of a another too. The staff in general were also friendly helpful. He made the visit very pleasant and took care of several issues that I as aware of a another too. The staff in general were also friendly and the dealership was clean. It's apparent that they really do care about their cusotmers. More

reception was pleasent anthony came out to catch up nat did the write up and checked for recalls we made a plan and set it in motion the waiting area was comfortable tere was reading material as well as c did the write up and checked for recalls we made a plan and set it in motion the waiting area was comfortable tere was reading material as well as coffee there were discussions as to what was necessary we proceded and I received updates on progress when completed I paid cashier and was on my way everyone was pleasent More

I bought my 2009 Wrangler (new) from this dealership. My Salesperson was Mike Kennedy and he was most informative and helpful in my decision making process. Since owning the car, I've been back for either w Salesperson was Mike Kennedy and he was most informative and helpful in my decision making process. Since owning the car, I've been back for either warranty work or scheduled service several times and each time the issues are promptly and effectively dealt with. My service advisor, Mike Piscopo provides a level of attention and "comfort" that is both cordial and reassuring. Car dealers don't manufacture the cars, yet are held accountable for their products. It is apparent that East Hills Chrysler Jeep takes this accountability seriously and has established the highest level of service and customer satisfaction. More

I took my new 2010 Jeep Wrangler (Sahara) for a 6000 mile check at East Hills Chrysler Jeep dealership...I found the service deapartment to be very friendly and professional. In addition to the 6000 mile ch check at East Hills Chrysler Jeep dealership...I found the service deapartment to be very friendly and professional. In addition to the 6000 mile check, I had driver side weather stripping fixed as well as a couple of recall items. More

After perchasing new GM vehicles for over 18 years, I wandered into the Jeep Dealer in my area. This is what professionalism, courtesy and customer service should be. Listen up East Hills Chevy. Roger at wandered into the Jeep Dealer in my area. This is what professionalism, courtesy and customer service should be. Listen up East Hills Chevy. Roger at East Hills Jeep was perhaps the most informative and obliging sales person I have had the pleasure to come across in a long time. It will be a pleasure doing business with them. More