East Hills Chrysler Jeep Dodge Ram SRT

Everyone was polite and respectful in the service department. The service was preformed quickly and it was generally a pleasant experience. Seriously what more do you want from me? They did a good en department. The service was preformed quickly and it was generally a pleasant experience. Seriously what more do you want from me? They did a good enough job to make me sit down and fill this thing out. More

Good overall experence every time I come.I just came in for an oil change and I had to buy a new key because I lost it snowshoeing. What ever happened to going to the local hardwhare guy and buying a key f for an oil change and I had to buy a new key because I lost it snowshoeing. What ever happened to going to the local hardwhare guy and buying a key for a buck, I bought a new key for some XXXXX price, but other than that it was a fine automotive experience. I think that should be bout 250 More

The Service Department at East Hills, as well as the Sales Department, are top-notched. Mike Piscopo is always available with a smile on his face. He clearly loves what he does and goes out of his Sales Department, are top-notched. Mike Piscopo is always available with a smile on his face. He clearly loves what he does and goes out of his way to help his customers. In this way, he epitomizes service at East Hills. Not to mention its convenient location on 25A, East Hills is a great place to buy a car. For sales, Tony is the man. Do not hesitate to see him and he'll take care of you. More

car done when expected, on time, estimate was accurate, friendly, the rest of my statement does not pertained to Nat Kessler your service advisor, but Chrysler should consider since I am paying for extened friendly, the rest of my statement does not pertained to Nat Kessler your service advisor, but Chrysler should consider since I am paying for extenedd coverage, the day to day repairs should also be covered, Ex tire rotation, oil lubes, even fuel injection cleaning, these are all things that that need to be done so that Chrysler does not have to pay for repairs covered under the service contract More

Very good service. When asked how long it will be, it was right on time. The only thing I'm concern with, not with the dealership but with Jeep...I had 4 recalls on it and was not told about them earlier. So right on time. The only thing I'm concern with, not with the dealership but with Jeep...I had 4 recalls on it and was not told about them earlier. So, I'm not sure if the dealership or Jeep should be communicating with me. More

I've been to Dodge dealers in Bayside, the Bronx, Long Island City and have had issues with them all. But the Service Department at East Hills has made owning my 2009 Dodge Journey SXT and 2009 Chrysler Island City and have had issues with them all. But the Service Department at East Hills has made owning my 2009 Dodge Journey SXT and 2009 Chrysler 300C Hemi worthwhile and a pleasure. Mike Piscopo, the Service Advisor at East Hills Chrysler, Jeep, Dodge has treated me like family, looking out for me and both my cars. For those who say that "Service with a Smile" is dead, haven't met Mike. No matter what the problem, he has a solution that always puts a smile on my face. More

Took our 2011 Jeep in for it's first service. I was Took our 2011 Jeep in for it's first service. I was greeted courtously,I was expected and the paperwork was all ready, I waited in clean waiting are Took our 2011 Jeep in for it's first service. I was greeted courtously,I was expected and the paperwork was all ready, I waited in clean waiting are with cable TV, dealer completed work ahead of schedule. The vehicle was clean and has continued to run flawlessly. I was also pleased that a tire rotation was included in this service. More

I had a very good experience. Michael was courteous, professional and a pleasure to deal with. The only issue I had was the loaner car interior had a very unpleasant, stale, cigarette smell. In my opini professional and a pleasure to deal with. The only issue I had was the loaner car interior had a very unpleasant, stale, cigarette smell. In my opinion, East Hills Chrysler is a superior dealership. More

Great job.. That got me in real fast, gave me a loan a car and was finished with my car really early. Soon as i arrived at the dealership and was driving up the enterance an attended was right there rea car and was finished with my car really early. Soon as i arrived at the dealership and was driving up the enterance an attended was right there ready to take my info.showed me where to go for paperwork and then Nat kessler took over and helped me with everything else. very pleasent and professonal Thanks More

Michael Piscopo worked alongside the mechanic to personally ensure the issue was resolved. He took the time to listen to my concerns and addressed them accordingly. John B. did the best he could t personally ensure the issue was resolved. He took the time to listen to my concerns and addressed them accordingly. John B. did the best he could to put me in a loaner that met my needs. In the future, I would recommend the rules regarding loaner vehicles are revised for better customer service. More