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East Hills Chrysler Jeep Dodge Ram SRT

Greenvale, NY

4.6
3,283 Reviews
Welcome to East Hills Chrysler Jeep Dodge Ram! Since 1975, East Hills has been satisfying the automotive needs of New York families. We are a family owned dealership and we are pleased to say we have many employees with us for more than 20 years. We are proud to carry the impressive line-up of Chrysler products, including Jeep, Dodge, and Ram. Standard with every vehicle purchase is our exclusive customer rewards program. Benefits of membership include: Members-Only Parts & Service Pricing FREE Annual NYS Inspections FREE Loaner Cars FREE Shuttle Service FREE Towing Program And a whole lot more! Pay Less. Get More. Period.
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2300 Northern Boulevard

Greenvale, NY

11548

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Showing 3,283 reviews

January 04, 2013

I recently bought a 2013 Jeep Grand Cherokee Laredo and had a great experience with our specific dealer, Jorge Molina. He was extremely knowledgeable about the different cars, very personable, and overall More

by mlekaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Jan 10, 2013 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear mlekaj, Thank you for trusting East Hills Chrysler Jeep Dodge Ram with your business and for taking the time to write this wonderful review of your sales consultant, Jorge Molina. Jorge is a big part of our success and I will make sure to share your thoughtful remarks with him. Sincerely, Phil Wolhar Director of Customer Service East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

January 02, 2013

From my initial arrival to the moment that I picked up my new Challenger, service and customer relations were excellent by all dealer personnel that I met, but none better than from Ann DeMayo (my sales rep) More

by LI_Challenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann DeMayo
Jan 10, 2013 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear LI Challenger, Thank you for purchasing your Challenger from East Hills Chrysler Jeep Dodge Ram. We hope you like it. The styling is so cool and retro. Thank you also for this review of your experience. We strive to be world-class and Ann DeMayo is excellent at her job. We wish you all the best! Phil Wolhar Director of Customer Service East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

December 31, 2012

I WOULD LIKE TO WRITE ABOUT MY TWO TRANSACTIONS AT EAST I WOULD LIKE TO WRITE ABOUT MY TWO TRANSACTIONS AT EAST HILLS, AND ESPECIALLY ABOUT A REAL PRO SALESMAN... JORGE MOLINA... FIRST WAS MINE A 2013 JEEP More

by BOB MURINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Jan 02, 2013 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Bob_Murino, Thank you so much for your business and for taking the time to write this review. We strive to be world-class in everything we do and Jorge Molina is a great asset to our team. We wish you and your son all the best with your new vehicles. If we can be of any further assistance, please don't hesitate to reach out to us. Sincerely, Phil Wolhar Director of Customer Service East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

December 31, 2012

Very deceitful sales team- online price was lower than advertised price at dealer, hence no real negotiation on price. Sales consultant was very apprehensive when questioned on servicing for pre-owned veh More

by ginbebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mike Kennedy
Jan 02, 2013 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear ginbebe, I'm sorry for your experience at East Hills Chrysler Jeep Dodge Ram that led you to write this review. We strive to be world-class in everything we do. And if we're not, I like to get as many details as I can to make improvements to our processes, to rebuild relationships with customers, or at least to clear the air. I'd like to understand more specifics about the things you wrote in your review. My used vehicle manager said that you only wanted to deal with your salesperson, Jamie Krinsky, and that it was Jamie's day off the first time you visited our dealership. While no numbers were discussed, you had requested we take the vehicle to your mechanic. Upon returning the vehicle back to the dealership, there was no mention of any mechanical defects to address. Is this information accurate? Regarding pricing, my used vehicle manager said you only wanted to work with Jamie Krinsky. He mentioned you and Jamie negotiated the sale price and that this was on your sales contract. When you brought to our attention that we lowered the price of the vehicle online and that price was lower than what you and Jamie had negotiated, we adjusted the price of the vehicle. My finance manager said he got you a lower rate of interest than you had gotten with your bank, saving you additional money. We noticed the Tire Pressure Monitor light on. Our service techs adjusted the tire pressure and the light went off. We also rotated the tires. I am unsure whether or not this touches on the "faulty functions" you listed in your review. We ordered a piece of trim from the manufacturer to improve the vehicle's appearance as well. On the day we were planning on delivering your vehicle to you, my finance manager said you wanted to renegotiate your sale price again plus you wanted us to give you a remote start and an additional key. He told me he told you that after reducing the price of the vehicle, performing the service and ordering parts for the vehicle, and lowering the interest rate to beat that of your bank, we were unable to meet your final requests. Is this what you meant by we were "not willing to negotiate at all"? We prefer to have mutually beneficial relationships with customers. I'm sorry we could not move forward with our relationship and we wish you all the best in your vehicle search. Sincerely, Phil Wolhar Director of Customer Service East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

December 24, 2012

Stan was great. He was able to get us the car we wanted to test driving within a short period of time (after we had a hard time with another dealer to get the exact car). He wasn't pushy and very polite. More

by hdrennen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2013 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear hdrennen, Thank you for your business and for taking the time to write this review about your experience with East Hills Chrysler Jeep Dodge Ram and your salesperson, Stan Ewing. We wish you all the best with your new vehicle! Sincerely, Phil Wolhar Director of Customer Service East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

December 21, 2012

Roger, along with Steve DeSetto, was most patient, courteous and compassionate during our emergency need for replacement vehicles following Hurricane Sandy. They made our experience as pleasant as po More

by karstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2012 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear karstark, Thank you for trusting East Hills Chrysler Jeep Dodge Ram with your vehicle needs. We appreciate your business and we welcome you to the East Hills family. Sincerely, Phil Wolhar Customer Service Director East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

December 21, 2012

I started having difficulties with my car that I owned at the time. Instead of wasting money with repairs, I decided to buy a new car. I work in the area, so I knew there was a strip of car dealerships on No More

by SenkaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2012 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear SenkaS, Thank you for your business and for all the referrals. Rich Correa, Sales Consultant, and Emil Keri, Sales Manager, are an excellent team and we are pleased to have you as part of our family. Don't forget to get your AutoAwards referral bonuses put into your AutoAwards earnings account. You earn $150 for each referral who buys from us. As I'm sure Rich explained, these dollars grow and you can redeem them off the lowest sales price on your next vehicle purchased from us. Thank you again for your trust. Sincerely, Phil Wolhar Customer Service Director East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

December 20, 2012

I came to this dealership after my and my wife's cars were flooded due to Hurricane Sandy. Everyone treated us exceptionally well, everyone was sweet and took their time to help us. No harassment to buy More

by jessica.lunaburgos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2012 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear jessica.lunaburgos, Thank you for trusting East Hills Chrysler Jeep Dodge Ram with your business. We strive for a world class experience and I'm glad you've become a member of our family. We wish you all the best! Sincerely, Phil Wolhar Customer Service Director East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

December 20, 2012

Fred sold my sister and cousin Jeeps in the past so he came highly recommended which was comforting as I've had some bad experinces shopping around. As my family predicted, Fred found exactly what I was More

by Pamela74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Borzooyeh
Dec 24, 2012 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Pamela74, Welcome to our family! We thank you for your business and we also thank your family for referring you to us. Don't forget to remind them they receive $150 in AutoAwards dollars for referring you to us. If they're not enrolled in AutoAwards, we can enroll them and it won't cost them any money at all. Thank you again for your business. We wish you all the best! Sincerely, Phil Wolhar Customer Service Director East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

December 19, 2012

As a first-time car buyer, I was very anxious about the As a first-time car buyer, I was very anxious about the whole process. After a really bad experience at the first dealership, I went to East Hills More

by HikerBiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred B, Fred Borzooyeh
Dec 24, 2012 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear HikerBiker, I am glad Freddy B earned your trust and business. We strive for a world class experience and taking the time to educate customers and present vehicles that match their needs is something in which Freddy B specializes. All the best on your new vehicle! Phil Wolhar Customer Service Director East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

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