East Hills Chevrolet of Freeport | Page 8

Very professional, courteous and efficient service. Very impressed with the staff, especially George F. George is always friendly, and works very hard to please his customers. I highly recommend George and impressed with the staff, especially George F. George is always friendly, and works very hard to please his customers. I highly recommend George and East Hills Chevrolet of Freeport. More

I came here after a bad car repair left me with a broken air conditioner. Service Advisor Bob Gecevich was so kind, informative, and helpful. He also discovered that I needed a new entertainment system, as air conditioner. Service Advisor Bob Gecevich was so kind, informative, and helpful. He also discovered that I needed a new entertainment system, as mine had been defective since I purchased the vehicle from Bical Chevy in Valley Stream. Bical serviced my car and I continued to have these issues so I went to East Hills of Freeport and could not be happier with the switch. Bob called me daily to update me on what was happening with my car and ordered my new entertainment system in a timely manner. Only good things to say about this dealership and customer service. Will return! More

Horrible management dishonest please find other Chevy dealerships. I am so disappointed. Management is dishonest and unprofessional. Many issues after 12 days of owning new vehicle and not once has manag dealerships. I am so disappointed. Management is dishonest and unprofessional. Many issues after 12 days of owning new vehicle and not once has management reached out!!! Please stay away!!! More

Sales, service advisors, customer relations manager and accounting team are the only good things about this dealership. Within the first year of purchasing my CPO from here I had countless repairs done inc accounting team are the only good things about this dealership. Within the first year of purchasing my CPO from here I had countless repairs done including three transmissions. I worked at this dealership and because of that I received zero assistance from them or GM in getting me out of the car or any kind of courtesy besides an unlimited oil change contract - Thank you dawn.(she really is the best and truly cares about customers) The owner has now banned me from servicing my lemon car because I was an employee who just recently quit without notice due to plenty of justifiable reasons from working here at east hills. Yes, the owners exact reason for not servicing my unsafe car (that they are incompetent in fixing and has been ripped apart far too frequently) is because of “how I quit”. Also, no one at the dealer informed me until yesterday when i called saying I had problems with my tranny again. Instead, the service manager made it a joke band asked if i heard ?? was extremely condescending and dismissive. Could you imagine ? An owner acting this way. Not really sure that’s how you do business. Selling an employee a vehicle that clearly is defective and has been improperly repaired and even given back with uncompleted and UNSAFE repairs, like a drive shaft that wasn’t securely put back in place after my first transmission repair. The list goes on. Really shows that this dealer does not care about its customers More

Love my new Equinox. The color is so nice and the wheels are awesome. I’ve been getting lots of compliments on it. Thank you Andrew. are awesome. I’ve been getting lots of compliments on it. Thank you Andrew. More

Made an appointment with Bob Schwarz to inquire about ordering a new Colorado. Instead of meeting with me, he hands me off to a salesman who has no idea how to put the order together. How can you work at ordering a new Colorado. Instead of meeting with me, he hands me off to a salesman who has no idea how to put the order together. How can you work at a dealer and not know how to process an order? Another salesman who knows how to do this was busy with another customer and they had no idea when he would be available to see me. I could understand if I just walked in, but I had an appointment. After about 20 minutes of wasting my time I left. More

This dealer likes to play games with the customers, The first time I went in they sold me a piece of junk car, My fault cause I wasn't prepared and I needed a suv. The suv they sold me was "certified pre o first time I went in they sold me a piece of junk car, My fault cause I wasn't prepared and I needed a suv. The suv they sold me was "certified pre owned" but I later found body damage which indicated it was in an accident, They lied about my financing and disregarded my price range again most likely my fault for falling for their tricks. Then a few months later they invite me in to trade my vehicle for a lower priced one, after spending 3 hours in the dealer they realized it was to soon to do a trade. 3 hours wasted. Christmas eve same thing I gave them a price range and 3 hours later they bring me back to finance and ask for more money and the price was not what we aggreged on I was told 14,995 over the phone then it was jacked up to 16,995. we agreed on 15,995 but the financing was $75 more than we agreed on. will never go back. More

This is one of many leased vehicles that I have transacted with George Frouxides, he absolutely makes the process easy and a pleasure. His attention to detail & focus on customer service is outstan transacted with George Frouxides, he absolutely makes the process easy and a pleasure. His attention to detail & focus on customer service is outstanding. I would highly recommend George to anyone who wants to purchase or lease a new car. Thank you George. More

We leased three cars from this dealership and we couldn't be happier! Thomas Picerno is an excellent sales consultant! We recommend East Hills Chevrolet! be happier! Thomas Picerno is an excellent sales consultant! We recommend East Hills Chevrolet! More

I'm very disappointed with my purchase with Chevy I'm very disappointed with my purchase with Chevy dealership. When I test drove the car, I noticed the sound and the rear door not locking, so I h I'm very disappointed with my purchase with Chevy dealership. When I test drove the car, I noticed the sound and the rear door not locking, so I have no idea how the car even passed the inspection but okay. I took my car as you Mike asked me to do so to the HONDA DEALER REPAIR SHOP due to the electrical problems and you claimed you had no idea what I was talking about when I mentioned it may be the shock! That needs to be repaired because of the sound i was hearing, and it's hard to believe a dealership manager wouldn't know anything about auto parts but okay!! Moving forward, I TOOK MY CAR TO HONDA DEALER REPAIR SHOP, MY CAR HAS BEEN THERE SINCE JULY 8,2020. I FINALLY GOT THE CALL FROM HONDA THAT THE EXTRA INSURANCE COVERAGE I PURCHASED WENT OVER. I CHECKED WHAT NEEDED TO BE REPAIRED AND  THE INSURANCE CONTACTED HONDA AND THEY SAID THEY'D BE HAPPY TO COVER ALL REPAIRS. ITS BEEN LESS THAN 30 DAYS SINCE I BOUGHT THE CAR FROM THE CHEVY DEALER ON JUNE 29, 2020, THEY WON'T PAY FOR ANY REPAIRS, SO THEREFORE CHEVY YOU'RE RESPONSIBLE FOR ALL MY REPAIRS. I'M NOT SPENDING ANY MORE MONEY. I PAID THE HONDA DEALER REPAIR SHOP $135 FOR THEM TO DIAGNOSE THE REPAIRS MY CAR NEEDED. MY QUESTION TO YOU IS HOW ARE YOU GOING TO RESOLVE THIS ISSUE!!!! I'M AT THE POINT THAT I AM WILLING TO TAKE LEGAL ACTION!!!!+  "REPAIRS NEED IT!!!  REAR LOCK ACTUATOR ON DRIVER REAR DOOR $376 L/F SHOCK  ASSEMBLY AND RIGHT FRONT OUTER TIE ROD $1440 void the headache don't buy any cars from here!!!!!! More