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East Hills Chevrolet of Freeport

Freeport, NY

4.5
1,357 Reviews

42 East Sunrise Highway

Freeport, NY

11520

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Showing 1,357 reviews

February 03, 2021

Love my new Equinox. The color is so nice and the wheels are awesome. I’ve been getting lots of compliments on it. Thank you Andrew. More

by Bigcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Pilch
Mar 31, 2021 -

East Hills Chevrolet of Freeport responded

Dear Bigcat, I'm so sorry I missed responding to your review back in February. Thank you for writing what you did. We appreciate your business and we wish you all the best with your new Equinox. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 12, 2021

Made an appointment with Bob Schwarz to inquire about ordering a new Colorado. Instead of meeting with me, he hands me off to a salesman who has no idea how to put the order together. How can you work at More

by wickersham
Customer Service
Recommend Dealer
No
Employees Worked With
Ronny Terraferma
Jan 13, 2021 -

East Hills Chevrolet of Freeport responded

Dear Leroy, After reviewing your notes in our database, you're right. You were looking for a very specific Colorado that would have to be factory ordered. We thought it best for you to build the vehicle you wanted. Our process is to introduce you to a sales manager who then would introduce you to one of our sales representatives who would then assist you with the build. The sales manager would oversee the build. We have three associates who do this for our company, two of whom were not in the store at the time and the third was sitting with customers upon your arrival. We handled this transition poorly and I realize you were frustrated with the salesperson with whom you ended up meeting. I am having my general sales manager prepare the build out so he can accurately give you the out the door price you've requested. I will then have him contact you. I'm sorry all of this happened. Thank you for letting me know we missed the mark. Hopefully, we can rebuild some trust with you. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 28, 2020

This dealer likes to play games with the customers, The first time I went in they sold me a piece of junk car, My fault cause I wasn't prepared and I needed a suv. The suv they sold me was "certified pre o More

by jh7022
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Columbel, Christian Darelus
Dec 30, 2020 -

East Hills Chevrolet of Freeport responded

Dear Jeff, I realize you were seeking a certain payment. We lowered the price of the vehicle you were interested in buying; however, this reduction and your down payment could not overcome the bank's assessment of your trade-in's negative equity and your credit. I'm sorry we couldn't earn your business. We wish you the best. Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 21, 2020

This is one of many leased vehicles that I have transacted with George Frouxides, he absolutely makes the process easy and a pleasure. His attention to detail & focus on customer service is outstan More

by jl7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Frouxides
Dec 17, 2020 -

East Hills Chevrolet of Freeport responded

Dear jl7, Thank you for trusting East Hills Chevrolet and Big George with your recent purchase. We appreciate your business and we wish you all our best! Happy Holidays! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 16, 2020

We leased three cars from this dealership and we couldn't be happier! Thomas Picerno is an excellent sales consultant! We recommend East Hills Chevrolet! More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Picerno
Dec 17, 2020 -

East Hills Chevrolet of Freeport responded

Thank you for continuing to trust East Hills Chevrolet and your salesperson, TJ, with your purchases. We appreciate your business and we wish you all our best! Happy Holidays! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 13, 2020

I'm very disappointed with my purchase with Chevy I'm very disappointed with my purchase with Chevy dealership. When I test drove the car, I noticed the sound and the rear door not locking, so I h More

by W
Recommend Dealer
No
Employees Worked With
Mike the manager not helpful at all!!! , Christian Darelus
Jul 31, 2020 -

East Hills Chevrolet of Freeport responded

Good morning. I'm led to believe East Hills Chevy of Freeport has fixed the items in question and that you are driving the vehicle. I'm sorry for the delay in getting everything fixed. Thank you for letting me know of these issues. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 02, 2020

I recently visited East Hills Chevrolet to test drive a pre-owned 2019 Impala I saw on the internet. The Impala was beautiful and everything I expected. The salesman, Robert Amendola greeted me on the lot More

by Janet C.
Recommend Dealer
Yes
Employees Worked With
Robert Amendola
Jul 31, 2020 -

East Hills Chevrolet of Freeport responded

Dear Janet, Thank you for trusting your Chevy Impala purchase to East Hills Chevrolet. We appreciate your business and your feedback on Rob and Terri. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 11, 2020

What a Buying Experience Should be! Everyone has a story, good or bad about car dealerships and salesman. Some good, some bad. Sometimes, people say I've got a guy, go see him and he wil More

by Traverse Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Picerno
Jul 31, 2020 -

East Hills Chevrolet of Freeport responded

Thank you for trusting your Chevy Traverse purchase to East Hills Chevrolet. We appreciate your business and your feedback on the character of TJ. We appreciate hearing what you wrote. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 29, 2020

Excellent experience in buying a new Chevy Traverse and would highly recommend the dealership. I dealt with two other dealers before this who after calling them to find out if they had what I was looking More

by Cheryl C
Recommend Dealer
Yes
Employees Worked With
Terri in finance, Ronny Terraferma
Nov 15, 2020 -

East Hills Chevrolet of Freeport responded

Dear Cheryl, Thank you for purchasing your vehicle from East Hills Chevrolet and for taking the time to write this review of your experience with Ronny and Terri. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 09, 2020

Just purchased a used car there today. Could not be happier with overall experience. Car was everything they advertised, salesman (Rob Amendola) was quick to respond and stayed in touch throughout enti More

by Kromersarcc
Recommend Dealer
Yes
Employees Worked With
Rob Amendola sales; Terri in Finance
Nov 15, 2020 -

East Hills Chevrolet of Freeport responded

Dear Kromersarcc, Thank you for purchasing your vehicle from East Hills Chevrolet and for taking the time to write this review of your experience with Rob and Teri. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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