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East Hills Chevrolet of Freeport

Freeport, NY

Overview
Reviews
Vehicles
4.5
1,360 Reviews
Call Dealership (516) 623-9600
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42 East Sunrise Highway

Freeport, NY

11520

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Showing 1,360 reviews

September 04, 2023

NO Star's - Michael Columbel and Thomas Dunn WHERE VERY DECEPTIVE and UNTRUTHFUL WITH THE PURCHASE and PAPER WORK OF MY USED VEHICLE on 09/02/2023 !!!!! BE CAREFULL !!!! More

by VERY UPSET!!!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Columbel, Thomas Dunn
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Sep 07, 2023 -

East Hills Chevrolet of Freeport responded

Thank you for speaking with our General Manager about your concerns. I understand you will be coming in again this weekend. Thank you for giving us the opportunity to assist. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 30, 2023

I went to East hills planning to buy out my Equinox lease. After discussing with the sales man John, I decided to buy a new one instead. I’m very pleased with my decision and the service I received fro More

by Matt Angst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John O'Donnell
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Aug 31, 2023 -

East Hills Chevrolet of Freeport responded

Dear Matt, Thank you for purchasing your Chevy Equinox from us and for writing what you did about John. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 17, 2023

I am very unhappy with the service I got from East Hills Chevrolet, My car was brought in for smoke yet not fixed.. More

by vsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
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Aug 17, 2023 -

East Hills Chevrolet of Freeport responded

Dear Valerie, Your business is important to us and we take what you said very seriously. We identified the coolant leak issue and, with your approval, repaired the leak and cleaned the area so no more coolant would leak onto your exhaust. The second issue we identified when you returned the vehicle back to us two days later and after we learned about an outside repair shop that worked on your vehicle's turbo. It is the turbo oil line that is causing oil to leak onto your exhaust. We expect this second repair to solve the multiple leak issue. It was relayed to me we are working on an offer for you which will be communicated by your service writer. We thank you for bringing this matter to our attention. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Aug 17, 2023 -

East Hills Chevrolet of Freeport responded

Dear Valerie, Thank you so much for writing back to me. I'm told one of our best mechanics worked on your vehicle and made the diagnosis. Mario is a great mechanic and I do trust him. I'm so sorry we didn't repair both leaks at the same time. We appreciate our relationship with you and we want to make you happy. Will the offer Ethan communicated to you make you happy? Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 10, 2023

Very comfortable sales environment. George in sales described features and benefits and offered many choices. I felt at ease without any pressure and as a result I picked up my wife’s 2 More

by Pascaleinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Frouxides, Thomas Dunn
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Aug 11, 2023 -

East Hills Chevrolet of Freeport responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 31, 2023

Christian was great helped me get my new truck just in time would definitely recommend More

by Dantrucknfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Calcano
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Jul 31, 2023 -

East Hills Chevrolet of Freeport responded

Thank you so much for your business and your trust, Dantrucknfire!

July 29, 2023

Mitch, was very helpful, patient, easy to talk to, calm, trusting, wonderful experience at this dealership, we would definitely highly recommend. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Mitch Goldberg
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Jul 31, 2023 -

East Hills Chevrolet of Freeport responded

Dear Jon, Thank you for trusting us with your recent vehicle purchase. We appreciate your business and your kind words about Mitch. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Aug 01, 2023 -

Jon responded

We are very satisfied with our visit to your dealership, Thank you

June 23, 2023

If you’re in the market for a new car I would highly recommend Mitch at East Hills Chevy in Freeport. I recently bought a Traverse at this dealership and Mitch was great. He made the process so pleasant More

by Liz G
Recommend Dealer
Yes
Employees Worked With
Mitch Goldberg
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Jun 26, 2023 -

East Hills Chevrolet of Freeport responded

Hi! Mitch is pleased to learn that you enjoyed your car-buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 07, 2023

Mitch was very helpful. Friendly and knowledgeable about the car I was shopping for. It was a very pleasant experience More

by Liz G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Goldberg
Report | Print
Jun 09, 2023 -

East Hills Chevrolet of Freeport responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 30, 2023

Billy was friendly, approachable, and professional. Made my car buying experience quick and stress-free. I'd definitely recommend Billy and East Hills Chevy of Freeport to anyone. More

by gonzj85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Schneider, Terri Cervone
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Feb 02, 2023 -

East Hills Chevrolet of Freeport responded

I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. I look forward to working with you again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 30, 2022

We had very nice experiences working with John at this dealer. He was very nice and gave us a good deal on a new traverse More

by Chloe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John O'Donnell
Report | Print
Jan 02, 2023 -

East Hills Chevrolet of Freeport responded

Dear Chloe, Thank you for trusting us with your Chevy Traverse purchase and for writing such nice comments about John. We appreciate your business and we wish you a wonderful 2023! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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