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East Hills Chevrolet of Freeport

Freeport, NY

4.5
1,361 Reviews

42 East Sunrise Highway

Freeport, NY

11520

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Showing 1,361 reviews

February 22, 2024

I when to this dealership with the intention of sell my car and lease a new suburban. They put me with Tonny Terraferma the sales guy, who though that make a joke about 700 to 800 dollars lease payment was More

by wingmen_footed.0c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronny Terraferma, Thomas Picerno
Apr 01, 2024 -

East Hills Chevrolet of Freeport responded

Dear wingmen_footed.0c, I regret you felt any discomfort with our salespeople. I will speak to them about the delivery of information to clients. Thank you for letting me know. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

February 13, 2024

Rod was a pleasure to work with. Extremely professional, calm, and straight forward. He took the time to explain the different trim levels of the trucks, and gave us a better underst More

by Pbetts94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Ann Rose, Rod Sano
Feb 15, 2024 -

East Hills Chevrolet of Freeport responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 17, 2024

Rod was very professional and patient in helping me find my new vehicle. I was very pleased with the service. More

by Michaelzanone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Sano
Jan 17, 2024 -

East Hills Chevrolet of Freeport responded

Dear Michaelzanone, Thank you for trusting us with your recent vehicle purchase and for taking the time to write this review of your salesperson, Rod. We appreciate your business and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 04, 2024

It was a pleasure to work with Rod on my leasing process. Appreciate his help as its not always an easy process. More

by Lfavic
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Dunn, Rod Sano
Jan 05, 2024 -

East Hills Chevrolet of Freeport responded

Thank you for taking the time to share your kind feedback about Rod. Each employee is a valued member of the East Hills Chevrolet of Freeport team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 03, 2024

Worst service people to deal with. Fits their site says, regarding appointments... "No appointment necessary". So juts in case I called at 11:30 AM to insure I could get in for an oi More

by scienceteach
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Picerno, Mike Marrazzo, Chris Moffa
Jan 04, 2024 -

East Hills Chevrolet of Freeport responded

Dear scienceteach, One of the reasons why our No Appointment Necessary position has been so positive for us is that we can handle oil changes and minor services rather easily. Our team did not remember your call in so they could not indicate if there were additional services that were requested which were not as minor as we communicate. I've shown your comments to our general manager, Mike Marrazzo, and he has asked that you call him at your convenience at 516-623-9600, or provide me a phone number and I'll have him call you. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 30, 2023

Rod and the staff were awesome. Such a pleasure to deal with nice people. smooth process More

by Annegchip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dunn, Rod Sano
Jan 02, 2024 -

East Hills Chevrolet of Freeport responded

Dear Annegchip, Thank you for trusting us with your vehicle purchase. The photo looks so nice! We wish you all our best with your new vehicle. Happy New Year! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 02, 2023

I recently had the pleasure of dealing with Andrew Pilch at East Hills Chevrolet Of Freeport. Andrew is by far The most knowledgeable, helpful and courteous sales person that I have dealt with he knows The More

by 2015Z71chevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Pilch
Dec 04, 2023 -

East Hills Chevrolet of Freeport responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 01, 2023

Andrew and the staff were great. The whole process went smooth. I was able to get out of my car that was in service and into a new one. More

by Agasparro
Recommend Dealer
Yes
Employees Worked With
Andrew Pilch
Dec 01, 2023 -

East Hills Chevrolet of Freeport responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 15, 2023

They are not good with there follow up and they do not appreciate of a customer making contact with them.They take there sweet time to respond and by that time you have found another deal elsewhere More

by phantom777
Recommend Dealer
No
Employees Worked With
Paul Whaley
Nov 15, 2023 -

East Hills Chevrolet of Freeport responded

Dear phontom777, I'm sorry we did not respond in the manner you sought and I'm disappointed we lost a sale. I cannot determine your name based on the username you're using. I would have reviewed when we received the lead and when we followed up. You bring up a good point about our follow up. We should, at least, have our business development team review inbound emails so we can complement our sales team. I will have this process changed. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 31, 2023

Andrew was the best. very responsive and helpful thru the process of purchasing our Suburban! More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Ann Rose, Andrew Pilch
Nov 02, 2023 -

East Hills Chevrolet of Freeport responded

Congratulations on your new vehicle, Bruce! I appreciate the feedback and am pleased that your experience with Andrew was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com