East Hills Chevrolet of Freeport

I started looking for a new Impala LTZ at a dealership that I purchased all of my vehicles from in the past. The salesman (also a friend) took me for a test ride and gave me his best price. The manager al that I purchased all of my vehicles from in the past. The salesman (also a friend) took me for a test ride and gave me his best price. The manager also gave me a number for my trade. I hesitated this time and went online for some additional price quotes. Almost all of my inquiries came back with "Come down and we will discuss a price on a vehicle of your interest". George Frouxites from Paul Conte Chevrolet gave me a quote on the spot that was way below my so called friends quote. My wife has been selling used cars for over 30 years and I learned of all the tricks, smoke screens, and other games the dealers play. When I went to visit Mr. Frouxite, he seemed different from all the other salesmen I met. He stuck to his price, there was no pressure, no obligations, no hidden costs, just the bottom line. He went out of his way to show me around the dealership and service department. I bought the vehicle and paid the price he had given me plus new plates. He delivered the car and spent over an hour setting up my vehicle and explaining all of the features. I was very impressed how smooth the whole process went. He was very professional and treated me with respect. I rated the dealership 5 stars because it was the best buying experience I had from any dealer, including where my now ex-good friend works. I couldn't rate the quality of work because I don't have any experience with the service dept. I was also offered over $1000.00 more for my trade from Paul Conte. I will now give all of my business to them and refer all of my friends. Thank you again George. The best sales person around. Steve M. More

Had a very pleasant experience at this dealership. Andrew Pilch was very informative and very helpful. He explained everything in detail, and spent time finding the vehicle that was right for me. I am very p Pilch was very informative and very helpful. He explained everything in detail, and spent time finding the vehicle that was right for me. I am very pleased, and would recommend this dealership to anybody in the market for a new vehicle. More

Mike was very professional, knowledgeable, fair, honest, & most importantly a great person to work with. He did everything possible to make sure that he exceeded my expectations. It was never more clear tha & most importantly a great person to work with. He did everything possible to make sure that he exceeded my expectations. It was never more clear than when I asked him to stay 2 hrs late. Without hesitation we set the appointment. It was a great experience and I would recommend Mike to anyone. More

I was completely satisfied with my visit every detail that I asked for in the car that I wanted I received. Andrew pilch was very professional. that I asked for in the car that I wanted I received. Andrew pilch was very professional. More

Ralph was extremely helpful. He helped us decide on the best car for our needs. We never have a problem when dealing with Ralph. His friendly attitude and can do manner were terrific. He made the proces best car for our needs. We never have a problem when dealing with Ralph. His friendly attitude and can do manner were terrific. He made the process extremely simple and it was a great experience dealing with him. We will be back to him for our next car. More

Gary Heicklen was outstanding as a salesperson. Never Gary Heicklen was outstanding as a salesperson. Never felt more comfortable with a salesperson, and I am wound too tight engineer! Worked with me fo Gary Heicklen was outstanding as a salesperson. Never felt more comfortable with a salesperson, and I am wound too tight engineer! Worked with me for quite some time on getting the lease quote where I wanted it. More

We are so happy with the Traverse but our lease was coming to an end. Andrew got us into a new traverse the same day at a better price then we had been paying! What better then that when car shopping! coming to an end. Andrew got us into a new traverse the same day at a better price then we had been paying! What better then that when car shopping! More

I went to Paul Conte with my son looking to buy a clearance Base model Cruze. It was to be his first new car. They didn't have any but instead showed him a 2lt and offered him a price very close to t clearance Base model Cruze. It was to be his first new car. They didn't have any but instead showed him a 2lt and offered him a price very close to the base model. The Sales scammer Ari Nathan Showed us an invoice and said he could sell it to us for the price listed on the bottom plus rebates making it a really good deal. We left a $100 deposit(hope we get it back) and scheduled a test drive for the next afternoon. We drove the car and decided to buy it for the agreed upon and written price from the night before. We produce all the documentation for the rebates but it just keep getting dragged out. Ari is "supposed to be a "professional and experienced" salesman but now all of the sudden he could not properly fill out a sales form taking more time and starts mumbling that the vin # wasn't right. Finally he fills it out after 3 try's and takes it to his "boss" who I never saw. He comes back and says there was a "mistake" and the price was suddenly $1000 more and the original invoice is suddenly vanished and a "new" one appears. Yes I know what I saw!!! I know what I negotiated and I know what my son Signed for!!! There was no mistake!!! He knew my son liked the car and wanted to scam an extra $1000 out of him. A contract is a contract an agreement is an agreement. If you really made a "mistake" EAT IT!!! $1000 isn't putting you out of business and I would have sent everyone I know there. Now you ruined a young mans new car buying experience. I can assure you that I will rake the next dealer over the coals and photograph every single document and the window sticker. My only regret is not making a scene to scare the other consumers out of that place. DO NOT BUY FROM THOSE CROOKS!!!! More

The Employee who worked with us was absolutely outstanding. We sat with him for hours talking and he made us feel very at ease. He made buying a car seem effortless, and walked us through every st outstanding. We sat with him for hours talking and he made us feel very at ease. He made buying a car seem effortless, and walked us through every step of the way. He answered all of our questions and showed us everything we needed to see. The entire time he was friendly and funny, which made our experience even better. The dealership itself was very well designed, neat and organized, and it made buying a car a great experience. I would definitely recommend this dealership to other people. More

I made a appointment waited a week then towed the car in which cost $100 the Svc mgr told the tow drive to put it back on the truck he is not going to work on it. After waiting a week for a appointment!!! H which cost $100 the Svc mgr told the tow drive to put it back on the truck he is not going to work on it. After waiting a week for a appointment!!! Horrible experience More