
East Hills Chevrolet of Freeport
Freeport, NY
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Worst customer experience Avoid this dealership at all costs. Typical used car scams. Ageed upon price was documented on paper and when I returned just one hour later with th Avoid this dealership at all costs. Typical used car scams. Ageed upon price was documented on paper and when I returned just one hour later with the downpayment to complete the transaction the salesman, Christian told me the price is now $5000 dollars more and they wouldn't honor the original price documented. Spoke to sleazy used car manager, Mike Colunbel who was not very sympathetic to the situation and only discounted the extra cost by a thousand dollars. After that he then tried to sell me the "manager special" deal which was no where close to the same vehicle. Tried to bait and switch me. I emailed the general manager, Bill Martaki who was even less accommodating and tried to push the same manger special vehicle yet again. I found a better deal at Brooklyn chevy. If you are looking for the best deal, competive prices and a reputable dealership you should go anywhere but here. More
BEWARE OF EAST HILLS CHEVY!!! I'VE HAD THE WORST EVER EXPERIENCE WITH CHEVY.. I REGRET THE DAY I WALKED INTO EAST HILLS CHEVY ON SUNRISE HWY IN FREEPORT, NY TO GET JAMMED UP IN A $ I'VE HAD THE WORST EVER EXPERIENCE WITH CHEVY.. I REGRET THE DAY I WALKED INTO EAST HILLS CHEVY ON SUNRISE HWY IN FREEPORT, NY TO GET JAMMED UP IN A $30,000 DEBT. I AM CURRENTLY PAYING FOR A 2014 CHEVY TRAVERSE @ $30,000, AND BECAUSE I REFINANCED MY LOAN WITH MY CREDIT UNION TO SAVE ME MONEY, MIKE MARRAZZO TAKE IT UPON HIMSELF TO TAKE $950.00 FROM MY BANK ACCOUNT. I HAVE ONLY 40K MILES TO DRIVE BEFORE MY $7,000 WARRANTEE RUNS OUT. BE VERY CAREFUL WHEN DEALING WITH MIKE MARRAZZO! DO NOT TRUST HIM!! MY CAR NEEDS WORK! THE TRANSMISSION IS CRAP AS I STATED DECEMBER 1ST2018! More
Great Sales People There are two wonderful sales people there... George F. Leased us out 2016 and recently our 2019 Chevy Equinox’s along with our purchase of our Camaro There are two wonderful sales people there... George F. Leased us out 2016 and recently our 2019 Chevy Equinox’s along with our purchase of our Camaro convertible.. He’s an honest and great salesman which we would recommend.... Upon returning the next day to the dealership with a few questions a very polite young man named Eric was with us for about an hour and went over all the features and answered all our questions that we couldn’t figure out... He took his time with us and is an asset to the Company... More
Big George was a great salesman and took care of everything It was soo easy to get into my new equinox. Big George was very helpful and was attentive to my needs. He understood what I wanted and made the proc It was soo easy to get into my new equinox. Big George was very helpful and was attentive to my needs. He understood what I wanted and made the process very easy. This is my third lease at east hills. And I recommend them for a new car. Very easy and helpful More
Deposit On Nov 19,2018, I went into Chevy to look at a car. I gave a $500 deposit to Gus Quinones. It’s been almost two months and still I haven’t received my On Nov 19,2018, I went into Chevy to look at a car. I gave a $500 deposit to Gus Quinones. It’s been almost two months and still I haven’t received my deposit. I’ve spoken to him, he has promised to return it as soon as possible, but I’m still waiting. I’ve e-mail the manager as well, spoken to numerous people and even went back to give my information again. Apparently they have misplaced my folder. I don’t know what exactly I have to do in order to receive the deposit back. More
Positive, Accommodating, Low Pressure Experience. I recommend speaking with Thomas Picerno at East Hills Chevrolet of Freeport. T.J. recently assisted me with the lease of a Traverse for my wife. He a I recommend speaking with Thomas Picerno at East Hills Chevrolet of Freeport. T.J. recently assisted me with the lease of a Traverse for my wife. He adjusted his approach to meet my family's needs. I found him quite responsive to my detailed inquiries, whether by phone, email, or in person. The information Thomas provided was clear and consistent. T.J. worked closely with Fred McDaniels and George Gwizdala, both of whom helped him to remain competitive in the marketplace. Related, the financial process was as expected and relevant details were confirmed by Michael Marrazzo, who provided a detailed overview of available services, warranties, etc. There were no high pressure sales tactics. All involved went out of their way to make sure my experience was positive. More
Bad customer service just drove an hour to look at a truck that they told me yesterday was available. Someone called me today sent me an email and a text to confirm my ap just drove an hour to look at a truck that they told me yesterday was available. Someone called me today sent me an email and a text to confirm my appointment which I confirmed ... Drive to the dealership just to be told the truck was sold... Thanks for wasting two hours of my life More
Great experience! It was my first time going to east hills, Freeport and Gus was a great salesman. He is kind, helpful and knowledgeable. I highly reccomend his service It was my first time going to east hills, Freeport and Gus was a great salesman. He is kind, helpful and knowledgeable. I highly reccomend his service. East Hills of Freeport is a wonderful dealership with helpful people. It was an easy transaction and I drove off with my new car just a few hours after walking in! More
Great experience We have worked with Ronnie Terraferma before, and he is a great salesman. He is kind, open, and helpful. I highly reccoment his service. East Hills of We have worked with Ronnie Terraferma before, and he is a great salesman. He is kind, open, and helpful. I highly reccoment his service. East Hills of Freeport is a wonderful dealership with helpful people. More
This is how a manager should treat a customer I recently purchased a Yukon XL from East Hills Chevrolet of Freeport. This is my first experience with a truck, as I was accustomed to purchasing sed I recently purchased a Yukon XL from East Hills Chevrolet of Freeport. This is my first experience with a truck, as I was accustomed to purchasing sedans, mostly Mercedes or BMW. With that, I grew accustomed to establishing a satisfactory customer/salesman relationship with a specific salesman or manager at the dealership where my purchase was made. Nevertheless, I left many dealerships happy or content with the service I received but never to the point of 100% satisfaction. Well, thanks to Fred McDaniel, (Manager at East Hills/Freeport) that streak was broken. For the very first time, I can honestly say that I am 1000% satisfied with the service provided to me by Fred. If you are fortunate enough to purchase a vehicle and Fred's is involved, I guarantee you'll walk away 1000% satisfied with the outcome. He will not ignore a concern that may arise and will do everything within reason to make you a happy customer. More