Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
East Hills Chevrolet of Freeport
Freeport, NY
1,360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,360 reviews
September 03, 2019
Think Twice The absolute worst customer experience, I have ever had. After finalizing the price on a lease for a new Chevy Equinox, the dealer attempted to cha The absolute worst customer experience, I have ever had. After finalizing the price on a lease for a new Chevy Equinox, the dealer attempted to change the price on multiple occasions. My wife, and I spent over 4 hours at the dealership, had new insurance cards created, and had the contract signed & completed. After the car was prepped, had our plates transferred over, and everything was completed except finance - the manager came out and informed us he needed to change the price again and requested another $50 monthly on our lease. Hopefully others can read this, and not have to go through the experience we had to endure. We were not the only customers to expeirence issues, we actually witneesed a grown women crying who had been at the delaership for 9 hours waiting to pick up a new vehilce. Think twice!!! More
by Dad attempting to buy a car for son
Employees Worked With
None of the above
July 08, 2019
Rip off I do not recommend this place at all if your going there to fix your car by the mechanics. I bought a in 2017 ,a 2017 Chevy Trax, and was told I neede I do not recommend this place at all if your going there to fix your car by the mechanics. I bought a in 2017 ,a 2017 Chevy Trax, and was told I needed a brand new engine. How is that even possible when I have proof of oil changes and regular up keep. They didn't want to honor my warrenty. I went to 2 mechanics and they told me I definitely dont need a new engine. I needed a new engine valve cover, spark plugs, engine modules, and wheel alignment. That was no where near the $8500 the dealership quoted me. This place is a rip off. They told me they removed my engine, that was a lie the 2 mechanics who looked at it said this does not look like a car whose engine been removed, but it looks like they disconnected tubing and left it like that. When I took the car I could tell it sounded off. I was never that loud. The only positive about this place is the salesman Ronny. Hes great! He was helpful and never pressured me to but anything. More
by Jgougher
Employees Worked With
Ronny Terraferma
May 13, 2019
Go see George! George F was so helpful, patient and kind! I am a college student so he was understanding of and willing to with work with my budget and get me into a George F was so helpful, patient and kind! I am a college student so he was understanding of and willing to with work with my budget and get me into a safe reliable car. Being a young woman going into a dealership alone can be intimidating but George was amazing! I will be a forever customer to Chevy but more specifically George!! More
by Jess H
Employees Worked With
George Frouxides
April 22, 2019
Worst customer experience Avoid this dealership at all costs. Typical used car scams. Ageed upon price was documented on paper and when I returned just one hour later with th Avoid this dealership at all costs. Typical used car scams. Ageed upon price was documented on paper and when I returned just one hour later with the downpayment to complete the transaction the salesman, Christian told me the price is now $5000 dollars more and they wouldn't honor the original price documented. Spoke to sleazy used car manager, Mike Colunbel who was not very sympathetic to the situation and only discounted the extra cost by a thousand dollars. After that he then tried to sell me the "manager special" deal which was no where close to the same vehicle. Tried to bait and switch me. I emailed the general manager, Bill Martaki who was even less accommodating and tried to push the same manger special vehicle yet again. I found a better deal at Brooklyn chevy. If you are looking for the best deal, competive prices and a reputable dealership you should go anywhere but here. More
by Jrat
Employees Worked With
Bill Martaki, Michael Columbel, Christian Darelus
March 16, 2019
BEWARE OF EAST HILLS CHEVY!!! I'VE HAD THE WORST EVER EXPERIENCE WITH CHEVY.. I REGRET THE DAY I WALKED INTO EAST HILLS CHEVY ON SUNRISE HWY IN FREEPORT, NY TO GET JAMMED UP IN A $ I'VE HAD THE WORST EVER EXPERIENCE WITH CHEVY.. I REGRET THE DAY I WALKED INTO EAST HILLS CHEVY ON SUNRISE HWY IN FREEPORT, NY TO GET JAMMED UP IN A $30,000 DEBT. I AM CURRENTLY PAYING FOR A 2014 CHEVY TRAVERSE @ $30,000, AND BECAUSE I REFINANCED MY LOAN WITH MY CREDIT UNION TO SAVE ME MONEY, MIKE MARRAZZO TAKE IT UPON HIMSELF TO TAKE $950.00 FROM MY BANK ACCOUNT. I HAVE ONLY 40K MILES TO DRIVE BEFORE MY $7,000 WARRANTEE RUNS OUT. BE VERY CAREFUL WHEN DEALING WITH MIKE MARRAZZO! DO NOT TRUST HIM!! MY CAR NEEDS WORK! THE TRANSMISSION IS CRAP AS I STATED DECEMBER 1ST2018! More
by Deneca
Employees Worked With
MICHAEL MARRAZZO, THE SO CALLED FINANCE MANAGER, PHIL WOHL ALLEGED CHIEF MARKETING OFFICER, Ken Schuster
March 01, 2019
Great Sales People There are two wonderful sales people there... George F. Leased us out 2016 and recently our 2019 Chevy Equinox’s along with our purchase of our Camaro There are two wonderful sales people there... George F. Leased us out 2016 and recently our 2019 Chevy Equinox’s along with our purchase of our Camaro convertible.. He’s an honest and great salesman which we would recommend.... Upon returning the next day to the dealership with a few questions a very polite young man named Eric was with us for about an hour and went over all the features and answered all our questions that we couldn’t figure out... He took his time with us and is an asset to the Company... More
by Carola
Employees Worked With
ERIC, George Frouxides
January 17, 2019
Big George was a great salesman and took care of everything It was soo easy to get into my new equinox. Big George was very helpful and was attentive to my needs. He understood what I wanted and made the proc It was soo easy to get into my new equinox. Big George was very helpful and was attentive to my needs. He understood what I wanted and made the process very easy. This is my third lease at east hills. And I recommend them for a new car. Very easy and helpful More
by Joeg22
Employees Worked With
George Frouxides
January 12, 2019
Deposit On Nov 19,2018, I went into Chevy to look at a car. I gave a $500 deposit to Gus Quinones. It’s been almost two months and still I haven’t received my On Nov 19,2018, I went into Chevy to look at a car. I gave a $500 deposit to Gus Quinones. It’s been almost two months and still I haven’t received my deposit. I’ve spoken to him, he has promised to return it as soon as possible, but I’m still waiting. I’ve e-mail the manager as well, spoken to numerous people and even went back to give my information again. Apparently they have misplaced my folder. I don’t know what exactly I have to do in order to receive the deposit back. More
by Gladyn1
Employees Worked With
Gus Quinones , George Gwizdala, Ken Schuster, Richard Lobraico, Tom Boglino
December 31, 2018
Positive, Accommodating, Low Pressure Experience. I recommend speaking with Thomas Picerno at East Hills Chevrolet of Freeport. T.J. recently assisted me with the lease of a Traverse for my wife. He a I recommend speaking with Thomas Picerno at East Hills Chevrolet of Freeport. T.J. recently assisted me with the lease of a Traverse for my wife. He adjusted his approach to meet my family's needs. I found him quite responsive to my detailed inquiries, whether by phone, email, or in person. The information Thomas provided was clear and consistent. T.J. worked closely with Fred McDaniels and George Gwizdala, both of whom helped him to remain competitive in the marketplace. Related, the financial process was as expected and relevant details were confirmed by Michael Marrazzo, who provided a detailed overview of available services, warranties, etc. There were no high pressure sales tactics. All involved went out of their way to make sure my experience was positive. More
by Enthusiast319
Employees Worked With
Fred McDaniels; Michael Marrazzo, George Gwizdala, Thomas Picerno
December 18, 2018
Bad customer service just drove an hour to look at a truck that they told me yesterday was available. Someone called me today sent me an email and a text to confirm my ap just drove an hour to look at a truck that they told me yesterday was available. Someone called me today sent me an email and a text to confirm my appointment which I confirmed ... Drive to the dealership just to be told the truck was sold... Thanks for wasting two hours of my life More
by Jen
Employees Worked With
Unk
