Back

East Hills Chevrolet of Douglaston

Douglaston, NY

4.6
1,608 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

Directions

By Type

Showing 1,608 reviews

February 27, 2015

Thank you Graham and Mike Graham made the leasing process of my new Volt a seamless and enjoyable experience. He was very professional, courteous and knowledgeable. He answer More

by Mediabob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Calhoun, Mike Gierum
Mar 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Mediabob, Thank you for leasing your Chevrolet Volt from East Hills Chevrolet. We appreciate your business and we wish you all the best -- especially all our best in the HOV lane -- with your new Chevrolet. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

February 25, 2015

Not happy The first visit was okay, Charles was helpful. I picked up a used Chevy Traverse.Then when it came to finance my paper work was filled out wrong ,when More

by Roc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marrisa, Charles Robertson
Mar 18, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Roc, I'm so sorry to hear of your recent troubles with the purchase of your vehicle. Besides Charles Robertson, have you spoken to any of our managers? Have all of your vehicle's issues been resolved? I'd like to assist in any way I can. Would you please reach out to me? Thank you in advance. Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

Mar 20, 2015 -

Roc responded

Hi, Phil, As far as the work that was needed to get done on the car yes it was fixed.I will tell you it took ten days to get my car back(to replace a steering rack- really). What happened was I didn't have my new insurance card with me for a loaner car that I was scheduled for so I got a bit angry I asked if I run home to get it which,I live very close to the dealership I was told by one of the ladies at the counter that their was no guarantee there would be a car available for me when I got back and that did't make matters any better.So I didn't have a car for ten days. After waiting 3 weeks for an appointment.So the bottom line is my paper work is still not right and I don't know where to go with this issue. You asked if I contacted any managers, when I call and leave messages no one returns my calls, service department , finance, until I finally called Charles on his cell.So my feeling is I will not bring my car back their again. I will say i met Frank in service who helped.I know i'm just one person but but after all this I don't think the car was checked properly before I picked it up. A brake switch, a steering rack and a change oil message after having the car for two weeks tops. What would really make me want to do business with or recommend East Hills of Douglaston. Rory F. Grady

February 22, 2015

my husband and i had a wondeful experience here thank you so much Alex and Charles your help was amazing i am so happy god brought us to you gentleman. thanks so much. A More

by kward2486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Gaines, Alex Steshenko
Mar 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear kward2486, Thank you so much for your recent vehicle purchase. We appreciate your business and the kind remarks you wrote about Charles and Alex. We wish you all our best with your vehicle! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

February 22, 2015

excellent service this was the best experience I had buying a car. Julian was great ,he answered all my question. Julian took his time to make sure I understood everyth More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Clarke
Mar 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear donna, Thank you so much for trusting East Hills Chevrolet with your recent purchase. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

February 20, 2015

Great Car Buying Experience It was a pleasant and easy car buying experience with Charles Robertson helping us throughout the whole process. East Hills Chevrolet of Douglaston wa More

by Suresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Mar 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Suresh, Thank you for purchasing your vehicle from East Hills Chevrolet. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

February 20, 2015

Very professional This young man explain to me everything before show any then we star the process i like the way they work there....julian get my paper work super fast More

by ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear ED, Thank you so much for your recent vehicle purchase through East Hills Chevrolet. We appreciate your business and we wish you all our best with your vehicle. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

February 15, 2015

professional people, awesome service John Flynn and David Del Vechio provided me excellent customer service. John is a knowledgeable person who worked within my budget and showed me the More

by gmolos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flynn
Mar 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear gmolos, Thank you for purchasing your Traverse at East Hills Chevrolet. We appreciate your business and the kind remarks you wrote about John Flynn and David Del Vecchio. We wish you all our best with your new Chevy. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

February 14, 2015

Best Car Dealership The people at East Hills are great. But, I have to say that Charles Robertson is one of the nicest, most informative sales rep, we have ever kniwn. No More

by annc107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Brendler, Charles Robertson
Feb 14, 2015 -

East Hills Chevrolet of Douglaston responded

Dear annc107, Thank you for purchasing your vehicle at East Hills Chevrolet. We appreciate your business and the thoughtful remarks you wrote about your experience with Danny and Charles. We appreciate your comments about our customer lounge. We're going to be expanding it in the coming weeks so we will have even more room. Thank you again for trusting us with your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

February 09, 2015

excellent John Flynn was very helpful and very well spoken explain in detail, very knowledgeable in his job.his effort were appreciated insured that my satisfac More

by Tiki12354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flynn
Feb 14, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Tiki12354, Thank you for trusting East Hills Chevrolet with your recent vehicle purchase. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

February 09, 2015

Outstanding Service My fiance and I are so happy with our recent purchase of a brand new Chevy Equinox. Ingrid Grullon assisted us every step of the way in a high class, More

by Dmolot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Dmolot, Thank you so much for leasing your Equinox through East Hills Chevrolet. We appreciate your business and the wonderful comments you wrote about Ingrid. We wish you and your fiancé all our best with your new Chevy! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

...
95
...