East Hills Chevrolet of Douglaston

Very easy process I was very happy with the salesman, Julian Clarke. He was friendly, knowledgeable, and very personable. Customer service is something I feel isn't an I was very happy with the salesman, Julian Clarke. He was friendly, knowledgeable, and very personable. Customer service is something I feel isn't an importance to most companies anymore. East Hills dealership changed my mind. I will be returning in the future. The whole process was pretty painless. The only issue I had was the finance department was not communicating with my sales person, as he had to check in with them several times. When I finally sat with finance they had different numbers then the original deal and they failed to explain to me they added on a warranty. Finance also failed to explain to me when and if I will be recieving a statement or booklet in the mail to make my patents or if I can go online. In summary, I would go there again based on my customer service experience with the team! More

Pleasant Surprise My husband and I had been looking for a car for over 2 weeks and were getting very anxious to just buy a car without all the hassle of dealing with sh My husband and I had been looking for a car for over 2 weeks and were getting very anxious to just buy a car without all the hassle of dealing with shady car salesmen. We went to East Hills Chevrolet on a Sunday and it was such a nice surprise! Scott Vigoda came out and helped us look at different Chevy models and we ultimately bought a new car. He was very professional and helpful! I would recommend anyone to speak with Scott and go to this dealership. More

counld ask for anything better Had my heart set on this 2015 silverado. Rick listened to what I was looking for and without hesitation told me they had the truck in stock. Helped me Had my heart set on this 2015 silverado. Rick listened to what I was looking for and without hesitation told me they had the truck in stock. Helped me get the deal I was looking for without a hassle. Rick made me feel like family not just a customer. The rest of the staff had the same friendly attitude each time I visited before making my purchase More

molly our sales lady Our sales lady Molly. Is very nice. Friendly, great experience buying our suv with her. I would highly recommend her. Keith in service was very nice t Our sales lady Molly. Is very nice. Friendly, great experience buying our suv with her. I would highly recommend her. Keith in service was very nice to me...explained all to me...he knew and Molly knew. I am very upset the cataylic went less than 24 hours after buying the car.. More

Perfect place for the new car They are so nice and have a good deals. The salesperson explained everything to me easily and friendly. I will buy another car at the same place in t They are so nice and have a good deals. The salesperson explained everything to me easily and friendly. I will buy another car at the same place in the future. More

My lease renewal I have been a customer for a little over 3 years now. I liked my cruze so much that I ended up leasing the same car again but in a different color. Th I have been a customer for a little over 3 years now. I liked my cruze so much that I ended up leasing the same car again but in a different color. The very next day Joyce called me to tell me that the big boss offered the updated version with all the fancy features for $20 more a month! Why would I go somewhere else?? I can't go wrong with the price, the cruze is great on gas, the service is only $7 (for oil change) and the inspection is free. Everytime I drop the car off for seervice someone takes me to work and then I pick it up after. Everyone is really nice too. I can't really ask for more. The paper work for the lease was so easy, they even called the insurance for me and when I went to pick up my car Joyce had already printed a copy of the new policy. I am really happy with their service and I will continue to support the American auto industry for as long as I drive :) More

Best Dealership! I just leased my 3rd vehicle from Alex today at East Hills! I am always provided with excellent, one on one, hassle/stress free service every time I g I just leased my 3rd vehicle from Alex today at East Hills! I am always provided with excellent, one on one, hassle/stress free service every time I go to this dealership. Alex even helps me set up my service appointments and is ALWAYS available whenever I call him with question about the cars- even if it's a question about my lease payments. I will never go to another dealer again! :) More

Have A Bankruptcy -Don"t Let Them Add ZURICH NEW To Contract I went To East Hill Chevy On 10/25/2014 I'm Retired On a Disability . i bought a nice Car 2014 chevy with 10412 miles price was great . I've be I went To East Hill Chevy On 10/25/2014 I'm Retired On a Disability . i bought a nice Car 2014 chevy with 10412 miles price was great . I've been looking for a car for 3 weeks and my dead line was 10/31/2014 I Wanted A GMC But Bob Told Me There was A Big Problem With That Suv I Got the Car with No money down ..Wow I said to myself - But with a Bankruptcy I had to pay 13.5 % OCH ! with capital one bank I traded In a AWD Suv well the SUV only has FWD So I Got stuck In the snow a few time and was very Unhappy with my health problem Now the problem begin In January 2015 I try to trade In the car the dealership tell me the buy out is like 19,000 how is that possible I said to myself well They added the { ZURICH New In the contract } what am I saying is the sub is worth 15,000 but the buy out for the car loan is 19,000 This ZURICH - Cost was 2595.00 - which was added to my Contract was never explain to me and on top of that it will cost about 7-8 thousand for this Insurance before contact end with Interests I'm paying 13.5 % Interest On The ZURICH which on a 72 month loan SO Yes They Might Me Nice and friendly and have nice cars But do They Profile On people with bankruptcy ??? The sale man never explain it , the finance manger never explain it .Yes I sign the contract I spent 7-8 hours a day for 3 weeks looking for a car with low millage and you read all the time credit History is not a problem .. I spoke to the dealership about a trade in my salesman calls me and tell me it to soon to wait about a year before I trade the suv In My thinking is something is wrong with this picture ! Mean while on of the other manger is tell me to come in we have some great deal and you can save thousands on the end of the month sale you have till tonight I spoke and saw to "Scott 2 time" trying to trade In the car and the bank turn me down and they wanted 3000-4000 down , I also explain to Scott They Never explain this ZURICH New to me when signing the new car load he said they will refund the money if I get approved Please notice in the contract : This Is How It Put In The Contract Where It Says GMCCP $ 2595.00 - code 44300 Scott appraise the car they would take the car back for 15,000 but the flip side is 4000.00 The buy out is 19,000 so that my Story . I have 14200 miles on the car AND CAN;T TRADE IT IN ANYWHERE I'VE TRY ABOUT 7 DIFFERENCE DEALERSHIP Boy I got a nice Car for 72 Month that I'm not happy with ... I hate being taken advantage of ..Can't Even go to the Police on this one . They Call Me And Want To Know after 6 Months If Everything Is All Right .Auto Maided Phone call This Week So The Only Way To Express myself Is To Give A Honest Review .I'm a Honest Man And You all Know My Story now So My Question To You Guys In East Hill Chevy My Name Is Maximino Lopez I'll Be 62 on 5/5/53 Retired NYC SANITATION DEPT I Have Nothing To Hide Are You Going To Make This Right For This Unhappy Customer ??????? P.S. I Read The Term Of Used ! P.s. My point in writing this review 1. The bankrupty that my problem 2. Paying 13.5 % that come with starting over I understand that 3 the Zurich insurance I never requested it or was it never explain to me I google it this I insurance is to protect the dealership From any lost ! I've work hard all my life and now that I'm retired and live on a fix income Ican afford the payment for this SUV 4. In this case I was taken advantage of and want other to know where a customer can really get hurt If the dealership added Zurich To there contract without there knowledge Or concent . in the finance office they tell you sign here Sign there and there and there And there you have the keys in your hand and the car has been detail , I believe we all want to go into a dealership and trust that it a Honest place , In this case Honesty was not for filled in this case so I have Intent to hurt anyone but This is the only way the truth can be heard By explaining in full my concern about EastHill chevyDealership More

excelent experience sevicing my vehicle My vehicle had a check engine light come on the other day, it made me very nervous, as i did not understand what this meant. I called east hills chevy My vehicle had a check engine light come on the other day, it made me very nervous, as i did not understand what this meant. I called east hills chevy and spoke to a service consultant by the name of Keith. He assured me that as long as the light was not flashing, and the engine was not shaking, I would be safe to drive it in to the service department. Even though the next appt was not for 2 weeks, they let me come in the following day based on an emergency situation. after checking my vehicle, it turned out that it was just a loose gas cap! there was no charge and I was in and out of the dealership within 1 hour. this was a great experience, and I wanted to share it. Thanks East Hills Chevrolet! More

Incredible My last experience in buying a car was 8 years ago, and it was because of that experience that I waited so long to buy my next new car. From the mome My last experience in buying a car was 8 years ago, and it was because of that experience that I waited so long to buy my next new car. From the moment we walked in until we drove away in our new car last night, it was nothing short of stellar. Charles Robertson was our salesperson, and we truly lucked out. He was patient, he listened to what we wanted, did the paperwork in record time, and made the whole process seamless. Thank you Charles, and we will be back! More