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East Hills Chevrolet of Douglaston

Douglaston, NY

4.6
1,608 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,608 reviews

May 19, 2015

Had an amazing experience buying our first car. My wife and I bought our first car together from this dealership after reading so many good reviews about both the car we wanted and the dealership th More

by JScrozati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flynn
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear JScrozati, Thank you for purchasing your vehicle from East Hills Chevrolet and for taking the time to write this review of your experience with us and with your salesperson, John Flynn. We wish you all the best with your new Chevrolet! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

May 14, 2015

Excellent Service - we love the 2015 Equinox I went to see the new Equinox.2015. I needed a safe car for my daughter, a college student to drive. We got great service and were able to quickly f More

by College kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flynn
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear College Kid, Thank you for trusting your Chevy Equinox purchase to East Hills Chevrolet and to your salesperson, John Flynn. We appreciate your business and we wish you all the best with your new Chevy! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

May 14, 2015

Great fast and efficient service Julian Clarke at East Hills Chevrolet made a big impression on me with the way he quickly and efficiently got me driving my new Impala. I highly recom More

by Espo633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Clarke
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Espo633, Thank you for leasing your Chevy Impala from East Hills Chevrolet. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

May 13, 2015

No pressure sales approach and very informative I went to East hills Chevrolet and was helped by Charles Robertson. Charles was very knowledgeable and professional throughout the entire process. I g More

by EdB10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear EdB10, Thank you for trusting East Hills Chevrolet with your recent purchase. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

May 12, 2015

Very Professional Experience A pleasure doing business with Joseph Nam. No high pressure sales tactics, just honest information and a great price. I wish all dealers were this way More

by KS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Nam
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear KS, Thank you so much for trusting East Hills Chevrolet with your recent purchase. We appreciate your business and we wish you all our best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

May 05, 2015

Fast and easy I was helped by salesman named Dennis Kwong. He was really polite and helpful he answered all my questions with no hesitation and even got me a great More

by Ngc89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kwong
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Ngc89, Thank you for purchasing your vehicle from East Hills Chevrolet. We appreciate your business and we wish you all our best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

May 02, 2015

Ricardo Nelson Great experience. Working with Ricardo was excellent Made the car buying experience great and enjoyable. Kept me in the loop the entire time as More

by Walter k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Nelson
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Walter k, Thank you for ordering your Chevrolet from East Hills Chevrolet. We appreciate your business and we wish you all our best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

May 02, 2015

Fantastic dealership! Ricardo Nelson is a great salesman: very kind, knowledgeable, and thorough . He was very helpful in my recent purchase of a new Suburban. He made sure More

by yudis2314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Nelson
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear yudis2314, Thank you for purchasing your Chevy Suburban from East Hills Chevrolet. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

April 30, 2015

BEST DAY EVER. PROFESSIONALISM , KNOWIEDGABLE ,AND DOWN RIGHT CARING. MY EXPERIENCE WITH EAST HILLS CHEVORLET THIS PASS WEEK END WAS JUST OUTSTANDING. THIS IS MY SEC More

by LADYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
May 25, 2015 -

East Hills Chevrolet of Douglaston responded

Dear Lady J, Thank you for trusting East Hills Chevrolet with your recent purchase. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

April 30, 2015

Bait and switch We went to this dealer and looked at the 2015 Traverse . we did not want nor need all the bells and whistles that add extra to the car. We looked at t More

by LordK
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Robertson
Apr 30, 2015 -

East Hills Chevrolet of Douglaston responded

Dear LordK, There was no bait and switch. East Hills Chevrolet would have gladly sold you a 2015 Chevrolet Traverse LS for $28,400. As was relayed to me by David Del Vecchio, sales manager, you originally wanted a non-"bells and whistles" Traverse but after learning the base model was 8-passenger, you indicated a desire for a 7-passenger Traverse with captain's chairs. Captains chairs became a non-negotiable during your visit. Chevy makes no Traverse LS with captains chairs. The Traverse LT has captains chairs. The Traverse LT was $32,820. I'm told you asked that we lower our $32,820 price to $28,400 which we could not. You then went to our sister store and bought the 8-passenger Chevrolet Traverse LS without captain's chairs for $30,880 with taxes and fees. I sense your frustration in this whole experience as there were a lot of numbers, trim models, and vin-specific incentives (15% off) to consider. I'm sorry we could not earn your business and for any miscommunications between LS and LT trims that may have occurred. You have a great new Traverse and we wish you all the best with it. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

May 01, 2015 -

LordK responded

What you were told and what transpired are two seperate things. Ask Charles how after the first set of numbers with educator discount were supplied to us he suddenly remembered the 15% off special that he had which had the captains seat configuration my wife wanted. He ran the numbers with the 15% off and came in at 34,,000 and a few hundred . We said we were off to Honda to see the pilot first because my wife wanted to see it. When we came back from honda two hours later we sat down and even though it was more than I wanted to pay , I was willing to satisfy my wifes desire to have the captains chairs if we could negotiate a price 1,500 lower or even a 1,000 lower. Well when we mentioned the LT and 15% off vehicle , we were informed in the space of two hours the veichle sold. Then Charles informed us of the fact that he did not even have to mention the 15% discount and how lucky we were to have been given the oppurtunity to have had a chance to get it but alas we just missed it , How many times have I just missed it in a car dealer ? I have not enough fingers to count. I stand by my bait and switch call. I care not who gets my business as long as I pay the price I am willing to pay and not treated like a mark. The fact that you are part of a monopoly and I have littlle leeway in negotiating is not missed by me..

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