East Hills Chevrolet of Douglaston

Ripped off Charged 15000 more for the car then price tag. Calling attorney general. These people stole from me. Gm financial is also dealing with this issue. Charged 15000 more for the car then price tag. Calling attorney general. These people stole from me. Gm financial is also dealing with this issue. More

Outstanding Customer Service My husband and I pick up our 2015 Suburban today! Rob and sales rep Lauren were amazing. I would recommend this dealership to everyone. Soonya Singh My husband and I pick up our 2015 Suburban today! Rob and sales rep Lauren were amazing. I would recommend this dealership to everyone. Soonya Singh More

Great 1st Time Leasing experience with Danny and East Hills! We were looking to trade in our 2005 Honda and lease a Chevy Equinox or Traverse. We met with Danny who could not have been more nice and patient! As We were looking to trade in our 2005 Honda and lease a Chevy Equinox or Traverse. We met with Danny who could not have been more nice and patient! As first time leasers we had alot of questions and concerns. Danny helped meet all of our needs and put our worries at ease. We left with the perfect car and could not be happier. Even after the deal was made he was available for all of the additional questions we had which is usually unheard of. I would highly recommend Danny and East Hills to my friends and family the next time they are looking for a car. More

Average Dealership; Somewhat Annoying Experience Nothing truly stood out with the dealership. The vehicle I was interested in was not on site unfortunately. However, I asked what it would cost appro Nothing truly stood out with the dealership. The vehicle I was interested in was not on site unfortunately. However, I asked what it would cost approximately to lease a vehicle as a reference. This resulted in them taking nearly 10 minutes to come up with a figure. When I asked the guy who was running the numbers why it was taking so long, he told me that it was because he wanted to get me exact numbers. Given I didn't even tell him which options I wanted with the vehicle nor did I even negotiate the on the car, I could only imagine what "exact" numbers he was trying to pull up. At this point, any reasonable person would have realized that exact numbers are meaningless if it ultimately would not be what I would be paying for the vehicle. Furthermore, his responses to questions regarding his inability to come up with even a ball park figure without finding out his so called "exact" number made me feel as if he was treating me like an idiot. This resulted in me immediately deciding I would not do business with this dealership. I am not quite sure why I left my number. I received multiple calls and voice mails from this dealership in the days that followed. Most of them stated something along the lines of "we have great news for you. Call us back to find out what it is." If they have great news, it should have been left on my voice mail, not prompted to call them back. I will decide if whatever information they have for me is great news or not, and I am not going to call back a number just to find out that this so called great news is not so great news after all. Overall, I guess this is what you would expect for most dealerships. But at the same time, not a place I would want to do business with. Can't comment any further regarding the experience as I decided not to purchase a vehicle from them. More

Bought a new car with Charles Robertson Charles Robertson was a great sales person that assisted us from an oil change to our Chevy traverse 2014 to purchasing a 2015 Chevy traverse LTZ. He Charles Robertson was a great sales person that assisted us from an oil change to our Chevy traverse 2014 to purchasing a 2015 Chevy traverse LTZ. He was very helpful and motivating in explaining all the benefits of our new car. More

Great Customer Service & Great Car I had a great experience with John Flynn today. He was there to help me and got a great deal. I do recommend this dealership and I am going back afte I had a great experience with John Flynn today. He was there to help me and got a great deal. I do recommend this dealership and I am going back after my lease is over. More

Car Buying Made Simple We were looking to replace our 2013 Nissan Rogue, the lease was coming due in June and we decided to start the process early. East Hills Chevrolet wa We were looking to replace our 2013 Nissan Rogue, the lease was coming due in June and we decided to start the process early. East Hills Chevrolet was our first stop and in three days we had a new 2016 Equinox. Julian Clarke and the whole crew made the experience easy and simple. they even took care of the return of our vehicle. The day of pick-up was hassle free, no extra haggling, nada. This is how car buying should be. And their follow-up was also amazing; we had an issue with alarm and Julian and the installation team stepped up and handled it immediately. After owning foreign cars I am glad we bought a Chevy. More

Great Experience We were browsing in a bunch of cars and dealerships before coming to East Hills Chevy, but John was able to quickly help us find exactly what we neede We were browsing in a bunch of cars and dealerships before coming to East Hills Chevy, but John was able to quickly help us find exactly what we needed and give us a great deal. I'm very satisfied with the service and would recommend John as a salesman to anyone looking for a Chevy. More

New truck Been referred by my friend to Alex. Met him the other and and picked up suburban for my selves . Everything was great love my new truck. Will refer my Been referred by my friend to Alex. Met him the other and and picked up suburban for my selves . Everything was great love my new truck. Will refer my friends and family to him as well More

Joyce is a joy It was such a nice experience buying a car at East Hills. I dealt with Joyce who proved to me that professionalism is alive and well. I went to four It was such a nice experience buying a car at East Hills. I dealt with Joyce who proved to me that professionalism is alive and well. I went to four other dealers and each one was an experience. Between fast talkers and manager overkill I dreaded going into one more store. When I met Joyce she made me so comfortable and listened to my wants and needs. She got it. The only time I dealt with the manager Brad was when he came over to say thank you. I saw the mutual respect there and the deal was done. So simple. If you need a car, make sure you see Joyce More