East Hills Chevrolet of Douglaston

Best Experience I went to many dealers looking for the perfect car and deal. The last thing I wanted to do was to shop for a car. When I walked into East Hills, Jo I went to many dealers looking for the perfect car and deal. The last thing I wanted to do was to shop for a car. When I walked into East Hills, Joyce greeted me. I let her know that I was just looking. She was so easy to talk to and she was not the "typical salesman" she held my attention. No pressure. I knew I was in the right place. I picked up my new Trax the following day and she spent plenty of time going over the car with me. I will send anybody looking for a Chevy. More

care and consideration of Gus Quinonez Mr. Quinonez was most importantly true to his word,, kept the price exactly where we agreed upon,,, was not swayed by the finance guy,, who tried to i Mr. Quinonez was most importantly true to his word,, kept the price exactly where we agreed upon,,, was not swayed by the finance guy,, who tried to increase the price by $250. He seemed insistant hat the deal would not be done unless I ponied up the extra money..I told him Gus said to bring a check for 12,000,, and that would close the deal in addition to the$100 down on the car. Gus stepped up held firm to his word,,and then proceeded to take myself and my girlfriend , Helen to the car,, and answered All questions and concerns regarding the whereabouts of buttons, gizmos,etc. He was polite to the point that he entertained any and all questions from Helen about the workings of the car and where certain features were located. He was a gentleman, professional and courteous at ALL times and gave me his cell phone number if I had any problems going forward. He definitely should be recognized and APPLAuded for his efforts,, and he is a definite asset to your dealership and Chevrolet--Thank you again,, and thanks again to Gus,, Sincerely, Kevin Russin and Helen Jara More

Buying a new car! I would like to thank the representative of Easthills Alex for a great experience of purchasing a new car. Thank you for an excellent customer service I would like to thank the representative of Easthills Alex for a great experience of purchasing a new car. Thank you for an excellent customer service.It is always a pleasure to deal with people who knows their business. More

Good sales and service staff Bought 3 new cars at once then came back for a certified used car. Gus was great. Recommend him. Know his business and easy to work with. Bought 3 new cars at once then came back for a certified used car. Gus was great. Recommend him. Know his business and easy to work with. More

This visit was very well handled . The customer service floor sales team is and was extremely amazing during my visit. Every question had a answer and every problem / concern was taken The customer service floor sales team is and was extremely amazing during my visit. Every question had a answer and every problem / concern was taken well care of . This dealer makes you feel like home. More

An overwhelmingly positive customer experience The overwhelming positive experience that my family and I encountered from the true professionals at this Chevrolet dealership was impeccable, outstan The overwhelming positive experience that my family and I encountered from the true professionals at this Chevrolet dealership was impeccable, outstanding, remarkable, outstanding and of quality customer standard. In this regard, I speak specifically of the kind of leadership quality which was indeed displayed by the outpouring of the kind of quality service received from the leader of the East Hills dealership (General manager) Mr. Charles Sarnes and (Sales Consultant) Mr. Charles Robertson. As a prior Chevrolet customer, my family and I are of the view that owning a vehicle should be completed and synonymous with the level of quality after sales support associated with the you and your vehicle. Hence, based on the after sales support in acquiring and additional vehicle through the East Hills Douglaston dealership was the best choice associated with our new acquisition. Furthermore, the level of quality customer service we received can be compared and associated with that which is being described by the authors (Marshal Goldsmith & Mark Reiter 2007) in their book "How successful People Become Even More Successful" It is so coincidental that both gentlemen have similar first (1st) name (Charles) as I personally associate this name with ROYALTY. As consumers of this beautiful yet elegant, Sleek yet classy, sophisticated yet professional high end product (2018 Traverse), our acquisition at this specific dealership and through these professionals has lead us to feeling complete in our decision of same. So much so that our daughter Cianna Williams of eleven (11 years) addressed both gentlemen in a letter of her own and on her own accord, thanking them for being and I quote, " You are both very good at your jobs! My parents and I really appreciate what you do. Continue doing what you do best. We are sure that you will both make great achievements in life as two of the most persuasive sales professionals! Oh, BTW Mr. Charles in the black suite (GM) my school is going to deliver the things you recently bought from me very soon! We are happy to doing business with you both. You made us especially happy (especially my mom, whose birthday is coming soon" I chose to emphasize what our daughter said explicitly because of, as the old adage goes, children live what they learn. The lesson that was taught to our daughter at this age was well received. As a business transaction it involved professionalism, feelings, intuition, quality leadership and the outstanding customer relationship. Finally, on behalf of my family and myself, the quality service customers deserve is definitely provided at the East Hills Chevrolet Dealership and we encourage one and all to visit this location for an outpouring of such amazing service. Additionally this kind of quality service is seen and experienced from their consultants throughout as was also experienced from consultant Ms. Lauren Bohn Regards, Clive Satisfied customer 2018 Chevrolet More

Highly Recommended Charles is a great professional, very knowledgeable and personable.. East Hills provided a great car buying experience. I will definitely return and r Charles is a great professional, very knowledgeable and personable.. East Hills provided a great car buying experience. I will definitely return and refer friends. Thanks East Hills Chevrolet. More

Working with Joyce was a pleasure! For a first time buyer, working with Joyce was an absolute pleasure. I went into the dealer last week with the intentions of getting a quote, and with For a first time buyer, working with Joyce was an absolute pleasure. I went into the dealer last week with the intentions of getting a quote, and within two days I walked out with the car of my dreams. She helped make this experience a smooth, enjoyable process. Her personality is wonderful, and I felt like I was being helped by a friend that I’d known for years. My new Cruze is better than I could have ever imagined it’d be. She took us for a tour of the car, made sure everything was ready to go and that we wouldn’t get stuck at the dealer for long. She is now a part of my extended “family” and my family and I will definitely not be going to the previous dealer we shopped at, we’ll only go to Joyce! Thank you so much I love my new car!! More

Sales Thanks Alex, Lev and Brad You guys are awesome, I’m going to recommend you more people, I’m happy with services Alex provided and he took over Thanks Alex, Lev and Brad You guys are awesome, I’m going to recommend you more people, I’m happy with services Alex provided and he took over More

Black suburban I'm be back customer who got 2nd truck from the same person. Alex really knows what he is doing and always helping me even after the sales been done. I'm be back customer who got 2nd truck from the same person. Alex really knows what he is doing and always helping me even after the sales been done. All my service appointments are going through him. Thank you Alex will be back again when time will come to upgrade my truck. More