
East Dallas Volkswagen
Garland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Buying a car as a woman is sometimes chanllenging, but Buying a car as a woman is sometimes chanllenging, but Ilia was very respectful and helpful. This was by far the easiest, hassle-free car buying tran Buying a car as a woman is sometimes chanllenging, but Ilia was very respectful and helpful. This was by far the easiest, hassle-free car buying transaction I have ever had. It would not have been possible if it wasn't for Ilia. We got everything we wanted and more. More
We enjoyed our sales experience at this dealership. Scott was great to deal with and the financing department was agressive in getting a good apr and not pushy in up selling extras. The only issue was the b was great to deal with and the financing department was agressive in getting a good apr and not pushy in up selling extras. The only issue was the business office was short handed and it took to long to get to the paperwork. More
This was by far the best experience that i have ever had with a dealership. Everyone was extremely friendly and very honest. I would recommend this dealership to anyone, anywhere no matter how far the dri with a dealership. Everyone was extremely friendly and very honest. I would recommend this dealership to anyone, anywhere no matter how far the drive may be for them. I am very grateful to them for their hard work and dedication. More
I was comfortable in talking to Hector Calix. He presented himself as honest and knowledgeable. I am a single women and expecting to be deceived in buying a car, which I was surprised. I had ju presented himself as honest and knowledgeable. I am a single women and expecting to be deceived in buying a car, which I was surprised. I had just left another dealership and it was uncomfortable in there tactics and performance. I appreciate the intrest rate and term that was presented to me by John. Overall was pleasant, painless, and no regrets. Thank you, Judy Miller More
Overall I was very satisfied with this experience. Scott seemed straightforward. Whereas other dealers wouldn't give me a quote over the phone Scott told me exactly what he had and what they wanted for it. seemed straightforward. Whereas other dealers wouldn't give me a quote over the phone Scott told me exactly what he had and what they wanted for it. Other dealers clearly just wanted to get me in the door to sell me what they had but Scott was upfront about exactly which of my criteria he could match and which he couldn't. He did promise Bluetooth software upgrade since the car had a phone button on the steering wheel (other dealers tried to sell me add'l bluetooth installation) so I'm curious whether that will come to fruition. One small suggestion-- no one ever mentioned the need to wait for the glow plug light to go off before starting the engine so for the first week that I owned the Jetta I didn't do that. This should be part of the new car orientation/checklist for diesels. I would definitely (and have) recommend(ed) this dealership and we will go to Rusty Wallis Honda later this year to look at Hondas. More
Excellent experience! Ilia did a great job taking care of us and making sure we briefed on the operation of the vehilce's accessories before leaving the dealership. I would highly recommend contacting th of us and making sure we briefed on the operation of the vehilce's accessories before leaving the dealership. I would highly recommend contacting the internet department before going to the dealership to get a great price. More
I had a very positive experience at this dealership. I I had a very positive experience at this dealership. I traded in an old VW and bought a new one. They were very upfront with me and did not give me I had a very positive experience at this dealership. I traded in an old VW and bought a new one. They were very upfront with me and did not give me the "run-around" I had experienced at other dealerships. My sales consultant, Roberto Escobedo, was very professional and efficient. He arranged for the transfer of my kids' carseats to the new vehicle. I would definitely recommend this dealership! More
My wife and I recently made our first purchase from Rusty Wallis VW. It was an outstanding experience. Our main contact was Ilia from Internet sales. His approach was very refreshing as we were anticpatin Wallis VW. It was an outstanding experience. Our main contact was Ilia from Internet sales. His approach was very refreshing as we were anticpating the high pressure sales tactics you usually see in car dealerships. We explained what we were hoping to accomplish and he made it happen. More
I will recommend this dealership to all my family and friends...we had a great experience. It has always been so stressful to me when you are looking for or buying a new car... but not here. We live 3 ho friends...we had a great experience. It has always been so stressful to me when you are looking for or buying a new car... but not here. We live 3 hours away we went there one day to look at a car we like....went home talked about it called Ilia went back one week later and bought the car...and we love it!! The great thing was it took us longer to drive down than it did to make the deal....and for me that is GREAT! This is the first time I have bought a new car and had no stress. Thanks for the great service! More
This is my 20th car that I have purchased from Rusty Wallis. To that end the number speaks for itself. I would like to expand on this by saying that this is the first time that I have commented on Rus Wallis. To that end the number speaks for itself. I would like to expand on this by saying that this is the first time that I have commented on Rusty Wallis service, professionalism and genuine care for the customer, which is the best in Dallas. Like many people, I have a busy schedule and they literally stayed after hours and met me at the door when I could not get to the dealership during regular hours. Ilia "walked me through the park" so that I new the points of interest to my new car and helped me go from A to Z with this purchase. Ronnie Robertson refered me and although he is a Honda Champion, he kept the business "In House" by refering me to Rusty Wallos VW. He is a first class guy who puts others at the front of the line to keep the customer happy. And Scott was the glue behind the deal. He worked with me to get the car that I wanted and is deserving of my highest praise. As you can detect, Rusty Wallis is a Team and that is the kind of dealership that I want behind my purchase. I feel like I am part of the Family more so after the purchase then before. They get a 5 from me all around and the car scores the same... First Class service and care. Thank you for maintaining such high standards! Dr. T. J. Wickman More