East Dallas Volkswagen

I emailed earlier in the week requesting a Credit Union quote and received on from Anthony the next day. We exchanged a couple of other emails and phone calls and agree I would come in on Saturday. I was quote and received on from Anthony the next day. We exchanged a couple of other emails and phone calls and agree I would come in on Saturday. I was met coming in the door by someone who asked who I needed to see and took me right to Anthony Reyna. I was impressed by the openness of the space achieved with lot of glass both outside windows and office partitions. This seemed to be mirrored in the openness of the people I dealt with. The car (GTI) was shown to me in detail with time for lots of questions and answers and then Anthony and I went for a leisurely test drive while my car was appraised. When we got back, the appraisal was done and we readily agreed on a deal and Jason Daniel got the paperwork rolling for financing. I was presented with options for service plans, extended warranties, etc. but was not pressured in the least. Overall, it was a refreshing car buying experience and I have bought several new cars of different makes at different dealerships (10 since 1981). I can't comment on service because I just got the car but I'll be back on this site with updates. More

Ilia and Hector did a great job of helping us find the right car. They were quick and efficient and answered all of our questions. We decided on a car and they found it and delivered it to our house the right car. They were quick and efficient and answered all of our questions. We decided on a car and they found it and delivered it to our house the evening that it arrived in town. We are very happy. More

I shot an email Monday night March 1st around 11:30 pm. I did this in hopes that I would have a contact so I could visit early Tuesday March 2nd. I was emailed by Scott from the internet division early that did this in hopes that I would have a contact so I could visit early Tuesday March 2nd. I was emailed by Scott from the internet division early that next morning. I called Rusty Wallace looking for Scott and he mentioned that he wasn't going to be in until around 11:00 am. Scott mentioned that I should go in and ask for Ilia Pauloo, his business associate in the internet division. As I walked into the building Ilia Pauloo was already walking towards me to introduce himself. As Ilia and I sat down he simply asked me what I was looking for and what I was trying to accomplish. I had built a car the night before on Volkswagon's website so I had an idea of where I wanted to be on price and with which vehicle. The refreshing aspect of my whole buying experience was that Ilia presented me with the facts through an approach that encompassed ZERO pressure. I never once felt like he was trying to up sell me. To be honest with you Ilia actually seemed extremely pleased when I went with the Golf over a new CC. Needless to say I was in and out with a brand new car in 3 hours! I now hope that the service department can live up to the expectations that I now expect from Rusty Wallace. A pleased car buyer, Shawn Ray More

We contacted Ilia Paloo via the internet and he responded promptly, and more important, directly and clearly provided the quote we requested. When we met him, he had the car in which we were interested read promptly, and more important, directly and clearly provided the quote we requested. When we met him, he had the car in which we were interested ready and waiting. The test drive process was effortless. The purchase process was very straightforward. We very much appreciated Ilia's attention and professional service. More

I highly recommend Rusty Wallis Volkswagen because they delivered top notch quality service when I bought my 2010 Jetta. They also had the best price, that saved me $2000. I also appreciated the straight t delivered top notch quality service when I bought my 2010 Jetta. They also had the best price, that saved me $2000. I also appreciated the straight talk from my sales person, Ilia Pauloo. Kevin More

To begin, I will always buy my VW's at Rusty Wallis as long as my experience stays the same in the future! Also, have bought Honda at Rusty Wallis Honda. Great group. My first 2000 Passat was purchas long as my experience stays the same in the future! Also, have bought Honda at Rusty Wallis Honda. Great group. My first 2000 Passat was purchased from Rusty Wallis and then I leased a 2006 through another dealership (mistake, only did it because it was closer to work)for my second and went back to trade in and get a new CC. What a poor experience it wsa. I got there for the second visit on a Saturday and free lunch was delivered and it was like feeding fish!! Everyone only cared about their free lunch. My experience at Rusty Wallis was great! No pressure just good old fashion hospitality. We all know that deals have to run through a manager and when Illia went to talk to Scott I just expected the same old pressure. Scott came over and went through all of my options with no pressure and just trying to help. They did not have the car I wanted but traded another dealer in Fort Worth and had it in a few hours. went through the paperwork and Illia had my car ready and walked through everything with me. Both Illia and Scott made it a great experience and would recommend anyone to go and visit them for their new VW! My guess it was a win, win for us both. As for the CC, only had a few days but great car! More

I am a woman & do not like dealing for a car!! HOWEVER, my experience with Scott Pittenger at Rusty Wallis VW proved to be a pleasant experience. I spent time looking for the "right" vehicle at several ma my experience with Scott Pittenger at Rusty Wallis VW proved to be a pleasant experience. I spent time looking for the "right" vehicle at several manufacturers & different dealers before deciding on the 2010 Passat Wagon. I compared price quotes from different VW dealers & went through price negotiations with all. Scott was top notch from the first quote & negotiated a good price on my chosen vehicle + a good price for my trade-in without a hassle. The deal & attention I received has convinced my VW owner children to go through Rusty Wallis for their next VW vehicle. More

After having contacted two other dealers trying to buy a VW Jetta Sportswagen TDI, I was very pleasantly surprised with the hassle free and fast buying experience, as well as the lower purchase price (no de VW Jetta Sportswagen TDI, I was very pleasantly surprised with the hassle free and fast buying experience, as well as the lower purchase price (no dealer markup), at Rusty Wallis VW. I would highly recommend Rusty Wallis VW to anyone looking for a Volkswagen. Although they did not have the exact vehicle I was looking for, Scott Pittenger was very helpful in locating the vehicle that met my requirements and had it available to pick up on the day I requested. I flew in from Albuquerque, NM, to pick up the vehicle and Scott could not have made the proces any easier. More

My experience with Rusty Wallis was extremely positive. I purchased a used vehicle via the internet sight unseen. Scott was knowledgeable of the vehicle, the purchasing process and even details with shipp I purchased a used vehicle via the internet sight unseen. Scott was knowledgeable of the vehicle, the purchasing process and even details with shipping. Most importantly, he was a great communicator whom sent numerous photos and a carfax. The car arrived better than advertised. I would hightly recommend Rusty Wallis. More

I'm very satisfied with my purchase of the Jetta TDI and the professionalism of Ilia and the sales team @ Rusty Wallis. I would recommend this Dealer for any future VW purchases to my family and friends. My the professionalism of Ilia and the sales team @ Rusty Wallis. I would recommend this Dealer for any future VW purchases to my family and friends. My family and I have bought two other VW's from Rusty Wallis over the years. Thanks, Jay Jerden More