East Dallas Volkswagen
Garland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great company! Very friendly people. They take care of you and treat you right. Even for a first time buyer like me, they really helped me out and got me a good deal. Their hard working employees there to you and treat you right. Even for a first time buyer like me, they really helped me out and got me a good deal. Their hard working employees there to get the best deal for you. Highly recommend. More
Everything was great. This delearship is 40 miles from our home, and it was well worth the trip. Robbie White is friendly, and knowledgeable. Jason Daniel is helpful, and worked hard to get us in the car, our home, and it was well worth the trip. Robbie White is friendly, and knowledgeable. Jason Daniel is helpful, and worked hard to get us in the car, with the financing that we could afford. Thanks Rusty Wallis VW! More
It had been a long time since I bought a car, and I was not looking forward to it. But I found exactly what I was looking for at the right price, and the purchase went very smoothly. I feel like I got a go not looking forward to it. But I found exactly what I was looking for at the right price, and the purchase went very smoothly. I feel like I got a good deal on the financing too. I got things rolling on the Internet, by making an offer, and I was quite pleased with that system. Thanks for the positive experience. More
I went in to buy a used beetle for my fiance and not only was Jeff very freindly and helpful but he got me out of a bad contract on a Honda i just bought and into a new cc. If you have had problems with car was Jeff very freindly and helpful but he got me out of a bad contract on a Honda i just bought and into a new cc. If you have had problems with car salemen before Jeff is the man to see. you can relate to him and he really works to get you the best deal not just saying that he does. More
My salesperson Ilia Pauloo was very knowlegable on the car he was showimg me. I learned several things about the car I was not aware of. When it came down to price negotiation for the car, the deal went car he was showimg me. I learned several things about the car I was not aware of. When it came down to price negotiation for the car, the deal went quickly & smooth and he worked with me to get the price I wanted. The paperwork process was smooth an efficient and was never pressured or pushed in any phase of the sales process. I was surpried how smooth it all went. More
After searching on autotrader for a resonably priced used car, I found the Honda I wanted to buy. My selection was a 3 year old used car, but I was able to get the car I wanted, at the price I wanted, with t car, I found the Honda I wanted to buy. My selection was a 3 year old used car, but I was able to get the car I wanted, at the price I wanted, with the financing I asked for. Thank you so much guys! I just might buy a volkswagon next time. =) More
This car buying experience was the easiest and most pleasant for both my wife and me. Our salesman, Jeff Torres, was straight-forward, knowledgable and directed us to the vehicles in our price range. pleasant for both my wife and me. Our salesman, Jeff Torres, was straight-forward, knowledgable and directed us to the vehicles in our price range. The buying experience was essentially completed within an hour. More
I just bought a new 2011 Volkswagen CC Lux Plus model from Rusty Wallis Volkswagen and I really enjoyed my experience! Scott and Ilia were both great to work with! I’m so glad that dealerships have dev from Rusty Wallis Volkswagen and I really enjoyed my experience! Scott and Ilia were both great to work with! I’m so glad that dealerships have developed Internet Sales divisions! I requested a quote online for a new car and within less than a minute I got a phone call (another dealer replied that they would not contact me unless I gave them more details about the car I wanted). Even though the options I was originally looking for were hard to find, Scott bent over backwards searching the area (and outside the area) to try and find one for me. I was most impressed at the effort that was put into finding me a car without having met me in person yet. I was kept informed of the search status with several phone calls which was very helpful and showed me that my business was important. I had already been talking to a couple of other dealerships but Rusty Wallis did the most work to earn my business. I declined dealerships that were closer to my location and decided to go the extra mile because I felt they would go the extra mile for me. On my initial call I was told what kind of deal they could make me on a vehicle. Another dealership where I have purchased in the past and where I have gone for service on my VWs for the last 7 to 8 years didn’t come close to the deal Rusty Wallis offered me even after a face to face visit and multiple offers. Even before they had a car on the lot that I wanted, I decided to pay a visit to the dealership because I could tell they would do everything they could to help me find what I wanted, not just sell me a car. When I arrived, my wishes were given ample attention as both Scott and Ilia searched to find a car that was just want I wanted. They didn’t try to talk me out of any of my criteria or push me into demo cars that were already on the lot. I was given time to make my decisions; I didn’t feel rushed or hurried and they had great patience with me when I took an extended period of time to decide on my preferred exterior/interior color options. Ultimately I decided on what was most important to me and a vehicle was found that met my requirements. Ilia plugged in the numbers on his computer screen right in front of me and we agreed on a price. There were no hidden fees or extra charges. I was given maximum trade in value that met and exceeded Kelly Blue Book’s ratings for my trade-in vehicle. It was a busy Saturday so I had to wait a little while to finish up with a finance specialist. During the wait I enjoyed chatting with the sales staff even about stuff not related to the car-buying process. The financial process was easy since we had worked out the numbers already. The document fees at Rusty Wallis are low and fair compared to other dealers in the area, their fees for window tinting are 50% less than other dealers in the area, and there are no required protection programs to sign up for (i.e. window etching protection) that are supposedly not optional at other dealerships. (Call around and do your homework on fees and extra charges!) During the delivery process I was surprised again at the courtesy and consideration I was given. At this point the papers had long been signed and the ink was already dry. They could have said “Here you go. Thanks for your business. See you later!” Instead Ilia took the time to help me set up my phone with the car’s Bluetooth system and walk me through all of the features on my new car. Each of the manuals was explained to me and all of my questions were answered. All in all I thought it was a great car-buying experience and I know I got a great deal on a car. This left me with a few extra bucks to purchase an extended warranty which is something I have never done before. Throughout the process I was treated with respect and honesty and I felt like they wanted my business not only this time, but the next time I decide to shop for a car too. I hope I get to buy my next VW from them! More
I just want everyone to know that this dealership is the BEST!!! I was in and out in two hours with my brand new car. They also worked very hard to get me out of a car that I was $12000 negative on and go BEST!!! I was in and out in two hours with my brand new car. They also worked very hard to get me out of a car that I was $12000 negative on and got me into a lease for the same car payment. Please give them a try if you are in the market for a new car!!! Randi More
My experience with Rusty Wallis Volkswagen was an overall great one. I've bought plenty of vehicles but most are long drawn out and complicated and can be sometimes stressful. My salesman Scott Pittenger was great one. I've bought plenty of vehicles but most are long drawn out and complicated and can be sometimes stressful. My salesman Scott Pittenger was friendly, down to earth and this as painless as you can get it when buying a vehicle. I'd definitely recommend them to friends and family and will be a come back customers. I got what I needed with a price I wanted. More