East Dallas Volkswagen
Garland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 750 reviews
Worst experience even! Worst dealership so far. They played bit and switch trick on me: agreed with a price and car over the phone, but switch to a cheaper car when I drove there. The salesman is ok, bu played bit and switch trick on me: agreed with a price and car over the phone, but switch to a cheaper car when I drove there. The salesman is ok, but the manager is totally a lier and very rude to me. Don't just listen to them, get everything in written before you go. More
I was contacted by your sales person, Nikki Luther, after I made an inquary about a pre-owned, VW Jetta with the TDI engine. She advised me that such two cars were in your inventory. The next day I came to y I made an inquary about a pre-owned, VW Jetta with the TDI engine. She advised me that such two cars were in your inventory. The next day I came to your delarship and met Nikki. We discussed the two vehicles and we then looked at, drove and purchased a 2009 Jetta. Vikki was business like and had a good knowledge on the car. She introduced me to your parts manager, Doug Anderson and you service manager Dmitriy Finkler. Both men let me know that they were available if I had any questions or problems with my purchase. I left your dealership satisified with my purchase and with the way I was treated by everyone involved with the purchase. I look forward to a long and friendly association with the Rusty Wallis Dealership. Dean Benham More
Rusty Wallis Volkswagen was my best dealership experience ever buying a car. It was a nice touch for me to deal with a woman (Nikki) salesperson who was very knowledgable about the EOS. I especially enjoyed ever buying a car. It was a nice touch for me to deal with a woman (Nikki) salesperson who was very knowledgable about the EOS. I especially enjoyed the relaxed atmosphere and no pressure from anyone. I will definitely recommend this dealership to friends and family. Marsha Cothron More
Jeff was more than helpful with my Father and I while shopping for my Mothers new Jetta. I had no intention of buying a car for myself but when Jeff showed it to me I knew I was getting a great deal for shopping for my Mothers new Jetta. I had no intention of buying a car for myself but when Jeff showed it to me I knew I was getting a great deal for it. My Mother and I both drove off the lot with cars we love. Jeff has continued to be friendly and helpful after the sale, along with the rest of the staff at Rusty Wallis VW. More
As my father and I walked in a man greated us at the door. Everyone was soo nice!! They all treated my father and I like family. I would definetly recommend friends and family to buy their car from thi door. Everyone was soo nice!! They all treated my father and I like family. I would definetly recommend friends and family to buy their car from this dealership. Rusty Wallice Volkswagon has an A+ in my book :D More
Scott and the Finance team were great to work with. Scott and the Finance team were great to work with. The used car I bought, an 05 CTS-V, was newly listed on their website, so it didn't have any pi Scott and the Finance team were great to work with. The used car I bought, an 05 CTS-V, was newly listed on their website, so it didn't have any pictures of the car. Scott was gracious enough to take pictures of the car and email them over to me. There was upgrade work done on the car, but they still honored the original listing price ($400+ difference). I came in with an 8% financing loan, but the finance team there got me a much greater deal on financing. The experience there makes me love my car even more...and the vette engine helps too! More
our experience was very pleasant. The routan features were explained in detail. A tour of the dealership was given to meet all those we will be working with in the future. The follow up after the sale ha were explained in detail. A tour of the dealership was given to meet all those we will be working with in the future. The follow up after the sale has been refreshing. Robbie white & Scott Moore went above & beyond. More
It was quite refreshing to work with Mr. White in buying our van. Rusty Wallis was the 2nd dealership we went to. At the first (Sport City Toyota)dealership, the salesman didn't seem at all interested in ge our van. Rusty Wallis was the 2nd dealership we went to. At the first (Sport City Toyota)dealership, the salesman didn't seem at all interested in getting our business. Mr. White was the polar opposite of that salesperson...he was quite helpful in seeing that my family got the vehilcle that met our needs. He even went the extra mile and installed my daughters car seat in our new van! More
We went to Rusty Wallis as they sold us our previous 2008 Beetle and we were very satisfied with both their sales staff and service department. Their has been a serious reduction in our income and we want Beetle and we were very satisfied with both their sales staff and service department. Their has been a serious reduction in our income and we wanted to see if they could help us in reducing our payments. Robbie went overboard in trying to help us and in the enld not only reduced our payment, but put us in a car that we were very satisfied with the car he was able to put us in. Thank you Rusty Wallis. Mike J and Jeannie More
Pleasant, friendly,no pressure. The least stressful car deal I have ever made. We called ahead to set a time to view all the makes of VW's available. The sales manager and sales person ( Robbie White) me deal I have ever made. We called ahead to set a time to view all the makes of VW's available. The sales manager and sales person ( Robbie White) met us at the door. All questions were answered in detail. We were introduced to the parts manager (Douglas Jackson) and the Service advisor ( Jeff Fagan ). We purchaced a Jetta TDI Cup edition. I would recommend this dealership and Robbie White to anyone needing a new car. Keith A. Caruthers More