East Dallas Volkswagen
Garland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I experienced great service from the dealership and from Kyle.He was informative and energetic about his sale, really enjoyed buying this car from him! I appreciate how low Scott got my payements and love m Kyle.He was informative and energetic about his sale, really enjoyed buying this car from him! I appreciate how low Scott got my payements and love my new car! More
Kyle Dabbs was very knowlegable of the used cars available and was sucessful in showing my wife and I the very car we were looking for. The rest of the team involved was so very helpful and courteou available and was sucessful in showing my wife and I the very car we were looking for. The rest of the team involved was so very helpful and courteous. I would not hesitate to recommend Rusty Wallis Volkswagon to anyone that asks where a good car dealer is located. More
Salesman was helpful, answered all of our questions quickly and efficiently, I am pleased with purchase and particularly pleased with the manner in which the Finance Manager treated us. I will buy fr quickly and efficiently, I am pleased with purchase and particularly pleased with the manner in which the Finance Manager treated us. I will buy from this dealership again. More
The team at Rusty Wallis understood what features I was looking for in a new car and took time to find the best vehicle for me. Denny was very helpful in my search. looking for in a new car and took time to find the best vehicle for me. Denny was very helpful in my search. More
Toby was extremely helpful and friendly. I was extremely nervous and stressed purchasing my first car entirely on my own and Toby answered every question I had and made me feel at ease with my decision. He nervous and stressed purchasing my first car entirely on my own and Toby answered every question I had and made me feel at ease with my decision. He has followed up with me a couple of times and I have already recommended him to a couple of friends looking to buy a new car! More
As soon as we pulled up we met outside by Toby, I told him the car I was interested in and he pulled it up front within seconds. He let me test drive the vehicle and then we went inside and talked. When w him the car I was interested in and he pulled it up front within seconds. He let me test drive the vehicle and then we went inside and talked. When we went to pick up my dad so I can get "Dad Approval" he took the car to get it detailed. I ended up taking the car that night and I was the happiest girl in the world that day! I absolutely love my car. Toby has done a great job at staying in contact and has helped me whenever I needed to set up a service appoinment. More
Nikki Luther knows here stuff. She is knowledgeable, helpful and highly efficient. She does what you ask her to do and follow-up with you promptly. I recommend anyone who enters into this dealership to helpful and highly efficient. She does what you ask her to do and follow-up with you promptly. I recommend anyone who enters into this dealership to ask for her to work with you. More
Nikki was very knowledgeable about the particular car I was interested in, she took her time and showed me all the details about the car. The price was great and lower than the KBB value. Everyone was fr was interested in, she took her time and showed me all the details about the car. The price was great and lower than the KBB value. Everyone was friendly and I felt comfortable buying my car from them. More
I personally have bought 2 cars from Rusty Wallis in Garland, TX without the presence of my husband...up until these last 2 incidents had received what I would consider treatemnt as a valued customer. Garland, TX without the presence of my husband...up until these last 2 incidents had received what I would consider treatemnt as a valued customer. Thus, have referred friends and family to Rusty Wallis. HOwever, when out on the lot looking at the new Jetta body style earlier in 2011, I received no help until my husband arrived on the scene about 20 minutes later. June 2011 looking to buy, I received good immediate attention and treatment from the sales person, Kyle. Unfortunately, when the greasy finance guy came on the scene, the attitude was very condescending it seemed to me, not to mention the salesperson was totally excluded from the process. The finance employee then sent the used car salesman over when I guess he determined no deal would be made with a new car and they were not going to offer close to what I needed for my very clean 2007 Wolfsberg Edition Jetta trade-in. First the used car guy looked my daughter up and down and then tried to sell me a used vehicle, never mentioning trade-in value on my car, which was the only issue. Told him I was not interested in a used vehicle. He went on to tell me he had parked one right by my car for my viewing. He stood up from the desk and walked away... I asked one of my grown children if that meant we were dismissed, they said they thought so... I asked if I could have my car keys back, he turned around and over his shoulder told me someone would be bringing them to me. As I was getting back into my car my salesperson came over and said if there was anything he could help me with to please give him a call. Too little to late, but I've got to give it to Kyle, he at least did the exit shake, where the other two just walked away without any social niceties... such as thanks for considering us, sorry we couldn't help you... blah blah, blah... I have now told many more people of my treatment than I ever referred to them. Most apparently aready knew not to go to Rusty Wallis in Garland... one couple is acutally in the market right now for a CC and... my son took me to the Park Cities VW where we both bought cars! More
Appreciate the great service department (Mr. Weiss) and the sales (Mr. Peittinger) at Rusty Wallis VW. Look forward to many years association with having my EOS serviced at Rusty Wallis. the sales (Mr. Peittinger) at Rusty Wallis VW. Look forward to many years association with having my EOS serviced at Rusty Wallis. More