East Dallas Volkswagen

My time at Rusty Wallis was quick easy and painless. Came in and got down to business and was there for a little over an hour. Jeff Burns was very knowledgeable and helpful. I did not feel like I was wasting in and got down to business and was there for a little over an hour. Jeff Burns was very knowledgeable and helpful. I did not feel like I was wasting my time nor being rushed. I am comfortable with the car I have chosen to drive for years to come. I would like to say again to the fine people at Rusty Wallis, Thank you. More

Mr. Penate was our contact person as we negotiated details via phone and e-mail for a certified pre owned '08 Passat Wagon. We wanted a reasonable trade in for our '02 Golf and a competitive interest details via phone and e-mail for a certified pre owned '08 Passat Wagon. We wanted a reasonable trade in for our '02 Golf and a competitive interest rate commensurate with our high credit rating. Mr. Penate was very resourceful and was able to assure us that the deal we were comfortable making was complete before we ever made the drive from Austin to Garland. Mr. Penate is a likeable fellow, very self deprecating and eager to help in any way. My wife and I feel like we were treated fairly and would recommend Rusty Wallis VW to others. More

I went to Rusty Wallis Volkswagen to check out what they had and what I could get at an affordable price. My previous car needed some significant repairs so I was in desperate need for an upgrade. As soon had and what I could get at an affordable price. My previous car needed some significant repairs so I was in desperate need for an upgrade. As soon as I pulled in, I spoke with Jeff Burns who knew exactly what I wanted and grabbed the keys so we could go for a test drive. My credit isn't that great so I wasn't sure what I would be able to get but Jeff and his team helped me endlessly to get me into a brand new car. I am very impressed with RW Volkswagen and the quality of service they provided. All my friends love it and I've gotten several compliments on it. Thank you for getting me into a new car!! More

This was the best and most smooth expierence I have ever had. Alfred not only gave us the best price he found the car I wanted in the color I wanted which was not easy (since they just started coming out) a had. Alfred not only gave us the best price he found the car I wanted in the color I wanted which was not easy (since they just started coming out) and the rusty wallis teamed went and picked it up for me. The finance gentleman then came to us insteed of us waiting on him. I was shocked how smoothly everything went. I will definetley recommend Alfred and the Rusty Wallis Volkswagen to everyone. More

Kyle Dabbs was very informative and knowledgeable on the two Jettas that I test drove. It was a very comfortable and no pressure atmosphere. I felt I got great pricing for my trade, and on my new Jetta! Sa two Jettas that I test drove. It was a very comfortable and no pressure atmosphere. I felt I got great pricing for my trade, and on my new Jetta! Sales Manager, Jeffrey Torres, was great to work with and informed me on every thing I needed to know. Over all, this was a great car buying experience. More

I can't be more happier with the purchase i done, at the time i step to the dealership the salepeople were so polite and friendly, something that i didn't find in other dealers. Nikki was so professional, time i step to the dealership the salepeople were so polite and friendly, something that i didn't find in other dealers. Nikki was so professional, curtios, and polite. well educated in the field as a sales person and answering many questions I had at Rusty Wallis VW. i was looking for the car for some time, which i couldn't fine in other places, the most important was the engine size and the car style.... thank you so much Rusty Wallis, Nikki Luther, and staff. God Bless! atn Juan Salazar and Fam. More

I would like to thank Rusty Wallis Volkswagon, and in particular Mario Penate, for an excellent car buying experience. I visited many dealerships while shopping for a car and received the most care and particular Mario Penate, for an excellent car buying experience. I visited many dealerships while shopping for a car and received the most care and attention at Rusty Wallis. Mario was very knowledgeable, patient and thorough; all of my questions were answered, either on the spot of after consultation with a colleague. Additionally, the price was the very best I could find in the state, and without negotiation. In short, Mario is an excellent ambassador for Volkswagon and the Rusty Wallis dealership. I am very happy with my purchase. More

Was willing to meet on price & financing. Very friendly & sincere. Informative & showed team effort. Good quality of vehicles showed at lot also. Responded quickly when emailed also friendly & sincere. Informative & showed team effort. Good quality of vehicles showed at lot also. Responded quickly when emailed also More

Its always a pleasure coming back to a dealership knowing that the salesperson that you dealt the other times is still there to take care of you. My partner and I bought our first cars from Scott Pittenger, that the salesperson that you dealt the other times is still there to take care of you. My partner and I bought our first cars from Scott Pittenger, and it was nice to come back to by two more from him. He is always to us, and figuring out what fits our needs, and not his.. We will be back to by future cars from him again. More

i went in to purchase a new car and i met Nikki. my past experience with dealerships is not good. i had sworn off of going to another one. Nikki came out to where my son i was and she was very friendly an experience with dealerships is not good. i had sworn off of going to another one. Nikki came out to where my son i was and she was very friendly and answered all my questions and concerns. the process of agreeing to a price was fairly simple. after a little dickering, which i totally expected it was decided that i could not get into a new car. Nikki had no control over it, but it was the finance company. so she advised that with me being upside down in my current car, they could only get me into a used one. that was disappointing but not something that was a deal breaker. i ended up with a certified 2008 Jetta. they worked out a very good price on it so i would not be upside down on it like i was on my trade in. i had to take it in just last week for a warning light and when i called the service dept they said to bring it in and they would look at it. they felt it just needed o be reset but they wanted to make sure. when i took it in, that is what it turned out to be. the gentlemen were very kind and explained what had caused it and reassured me that everything was ok with the car. if in the future i decide to trade my car off for newer Volkswagon, i will difinately go back to Rusty Wallis. More