East Dallas Volkswagen

What a terrific experience. I spoke with and/or visited three Volkswagon dealers prior to purchasing from Scott at Rusty Wallis. Our experience with the other three dealers were less than impressive.I won' three Volkswagon dealers prior to purchasing from Scott at Rusty Wallis. Our experience with the other three dealers were less than impressive.I won't dwell on the other dealers. This was without a doubt one of the best experiences I have had purchasing a car, honest, friendly staff. Great price - actually received a discount off of the msrp as opposed to the inflated price at one dealer and no discount off of msrp at the other two (okay I'm dwelling a little:)). I'm looking forward to sending my friends to this dealership. More

My wife and I recently purchased a used vehicle from Rusty Wallis and couldn't be happier with the whole experience! Our sales person Nikki Luther was great! She was very knowledgable and helpful and we Rusty Wallis and couldn't be happier with the whole experience! Our sales person Nikki Luther was great! She was very knowledgable and helpful and we didn't have to go through the long back and forth on price. I will definitely recommend Nikki and this dealership to anyone I hear looking for a new car. More

Luis Escobedo was very knowledgable and helpful. I was able to find and purchase the car I wanted very quickly. He took care of paperwork and introduced me to the service department guys. He also showed m able to find and purchase the car I wanted very quickly. He took care of paperwork and introduced me to the service department guys. He also showed me how to use all of the features on the car. It was a great car-buying experience. More

I was just looking at cars for my daughter's birthday plus college graduation gift. Al Wagner approched us with a smile and offered to show us a few cars we were interested in. After a test drive he gave plus college graduation gift. Al Wagner approched us with a smile and offered to show us a few cars we were interested in. After a test drive he gave us his card wrote down our info. and let us know he was there to service us. He did not call two days later and ask when are you wanting to buy nor was he pushy. He knew I was looking and allowed me the room to look. Closer to the time I had stated was my purchase goal he emailed, just to see if I needed anything from him. We emailed back and forth (by my request, hard to talk on the phone at work) at least a dozen times. Before I knew it, he had the correct car, correct color and things were well under way. He even arranged where I could take the new car to her college for her birthday surprise and bring back the trade in. Al is the kind of guy who will change your mind about pushy car salesmen. He listened closely to everything I said and never tried to sway my thoughts but offered solutions. Al by far made this purchase very easy and a pleasure. I highly recomend Al Wagner as a #1 Salesman. More

THIS WAS THE BEST CAR BUYING EXPERIENCE. MY SALESMAN MARIO PENATE WAS PATIENT,POLITE AND VERY HELPFUL WHILE PURCHASING MY NEW CAR. HE WENT THE EXTRA MILE TO MAKE THIS AS EASY AS POSSIBLE. I WOULD USE H MARIO PENATE WAS PATIENT,POLITE AND VERY HELPFUL WHILE PURCHASING MY NEW CAR. HE WENT THE EXTRA MILE TO MAKE THIS AS EASY AS POSSIBLE. I WOULD USE HIM AGAIN IN THE FUTURE AND WOULD ALSO RECOMMEND HIM TO MY FAMILY AND FRIENDS. THANKS AGAIN, MARIO. More

Salesman Luis Escobedo was very knowledgeable with any and all questions i asked. introduced me to service and repair. All were extremely courteous. I have friends who will be going to see this dealership and all questions i asked. introduced me to service and repair. All were extremely courteous. I have friends who will be going to see this dealership about purchasing new cars. More

Louis handled the sale very well i never felt preasure to buy the car, since then he has updated me on things with the car like touching up scratches and has filled my gas tank twice just to come back to the buy the car, since then he has updated me on things with the car like touching up scratches and has filled my gas tank twice just to come back to the dealership.Everything at the dealership was handled very well from start to finish.Carlos the sales manager also took care of me promising the cars scrathes wouuld be taken care of and has come threw on everything hes said he would do. All in all it was a great dealership and i will recommend this dealership to friends and family. More

My time at Rusty Wallis was quick easy and painless. Came in and got down to business and was there for a little over an hour. Jeff Burns was very knowledgeable and helpful. I did not feel like I was wasting in and got down to business and was there for a little over an hour. Jeff Burns was very knowledgeable and helpful. I did not feel like I was wasting my time nor being rushed. I am comfortable with the car I have chosen to drive for years to come. I would like to say again to the fine people at Rusty Wallis, Thank you. More

Mr. Penate was our contact person as we negotiated details via phone and e-mail for a certified pre owned '08 Passat Wagon. We wanted a reasonable trade in for our '02 Golf and a competitive interest details via phone and e-mail for a certified pre owned '08 Passat Wagon. We wanted a reasonable trade in for our '02 Golf and a competitive interest rate commensurate with our high credit rating. Mr. Penate was very resourceful and was able to assure us that the deal we were comfortable making was complete before we ever made the drive from Austin to Garland. Mr. Penate is a likeable fellow, very self deprecating and eager to help in any way. My wife and I feel like we were treated fairly and would recommend Rusty Wallis VW to others. More

I went to Rusty Wallis Volkswagen to check out what they had and what I could get at an affordable price. My previous car needed some significant repairs so I was in desperate need for an upgrade. As soon had and what I could get at an affordable price. My previous car needed some significant repairs so I was in desperate need for an upgrade. As soon as I pulled in, I spoke with Jeff Burns who knew exactly what I wanted and grabbed the keys so we could go for a test drive. My credit isn't that great so I wasn't sure what I would be able to get but Jeff and his team helped me endlessly to get me into a brand new car. I am very impressed with RW Volkswagen and the quality of service they provided. All my friends love it and I've gotten several compliments on it. Thank you for getting me into a new car!! More