East Dallas Volkswagen
Garland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The place was very pleasant and had a great atmosphere and the people were very helpful and relaxed, we really enjoyed the customer service from Hector , he was very helpful and kind. and the people were very helpful and relaxed, we really enjoyed the customer service from Hector , he was very helpful and kind. More
We had researched pre-owned vehicle inventories online across the DFW area and decided on doing business with Rusty Wallis Volkswagen. The staff is professional, knowledgeable and courteous. In particular across the DFW area and decided on doing business with Rusty Wallis Volkswagen. The staff is professional, knowledgeable and courteous. In particular, it was a pleasure to work with Mario Penate throughout the sales process. At no time did we feel pressured in making a decision but were allowed enough time to weigh the options carefully. Ultimately the discounted price below the car's Blue Book value closed the deal. More
I was pretty nervous going by myself to check out a used Volkswagon, but pleasantly surprised by the attention and advice I received from Mr. Pittenger. He was extremely helpful and I never felt any pressur Volkswagon, but pleasantly surprised by the attention and advice I received from Mr. Pittenger. He was extremely helpful and I never felt any pressure to make an uninformed decision. I've been shopping for awhile now (and still am) and Scott is one of the nicest salespeople I have encountered. I would highly recommend friends come Rusty Wallis and plan to return there myself. The help I got was just great. More
Scott was very helpful, pleasant and knowledgeable to work with. He made us feel at home and was able to answer every question we had. Thank-you Scott! work with. He made us feel at home and was able to answer every question we had. Thank-you Scott! More
Scott is by far the most knowledgeable and helpful salesman I have encountered. He not only anticipated my needs but he also helped appease my wife who can be a bit hard to placate. I highly recomme salesman I have encountered. He not only anticipated my needs but he also helped appease my wife who can be a bit hard to placate. I highly recommend Scott and will be doing business with him again soon. More
Informative and supportive of my wants needs, kind and helpful but not "too" pushy - Pleasure doing business there - Great dealership - and Great Service - Friendly Thank you! helpful but not "too" pushy - Pleasure doing business there - Great dealership - and Great Service - Friendly Thank you! More
What a terrific experience. I spoke with and/or visited three Volkswagon dealers prior to purchasing from Scott at Rusty Wallis. Our experience with the other three dealers were less than impressive.I won' three Volkswagon dealers prior to purchasing from Scott at Rusty Wallis. Our experience with the other three dealers were less than impressive.I won't dwell on the other dealers. This was without a doubt one of the best experiences I have had purchasing a car, honest, friendly staff. Great price - actually received a discount off of the msrp as opposed to the inflated price at one dealer and no discount off of msrp at the other two (okay I'm dwelling a little:)). I'm looking forward to sending my friends to this dealership. More
My wife and I recently purchased a used vehicle from Rusty Wallis and couldn't be happier with the whole experience! Our sales person Nikki Luther was great! She was very knowledgable and helpful and we Rusty Wallis and couldn't be happier with the whole experience! Our sales person Nikki Luther was great! She was very knowledgable and helpful and we didn't have to go through the long back and forth on price. I will definitely recommend Nikki and this dealership to anyone I hear looking for a new car. More
Luis Escobedo was very knowledgable and helpful. I was able to find and purchase the car I wanted very quickly. He took care of paperwork and introduced me to the service department guys. He also showed m able to find and purchase the car I wanted very quickly. He took care of paperwork and introduced me to the service department guys. He also showed me how to use all of the features on the car. It was a great car-buying experience. More
I was just looking at cars for my daughter's birthday plus college graduation gift. Al Wagner approched us with a smile and offered to show us a few cars we were interested in. After a test drive he gave plus college graduation gift. Al Wagner approched us with a smile and offered to show us a few cars we were interested in. After a test drive he gave us his card wrote down our info. and let us know he was there to service us. He did not call two days later and ask when are you wanting to buy nor was he pushy. He knew I was looking and allowed me the room to look. Closer to the time I had stated was my purchase goal he emailed, just to see if I needed anything from him. We emailed back and forth (by my request, hard to talk on the phone at work) at least a dozen times. Before I knew it, he had the correct car, correct color and things were well under way. He even arranged where I could take the new car to her college for her birthday surprise and bring back the trade in. Al is the kind of guy who will change your mind about pushy car salesmen. He listened closely to everything I said and never tried to sway my thoughts but offered solutions. Al by far made this purchase very easy and a pleasure. I highly recomend Al Wagner as a #1 Salesman. More