East Dallas Volkswagen

Great service. I was impressed with the friendliness and expertise of the employee who sold me the car. One thing that wasn't so great was that one of the sale's employees tried to push an insurance plan th expertise of the employee who sold me the car. One thing that wasn't so great was that one of the sale's employees tried to push an insurance plan that I did not want on me. Other than that, it was great. More

We went to this dealer knowing they had a used 2010 jetta diesel manuel which is what we were interested in. We were immediately told they had no diesels. We asked again they went to check and then showed diesel manuel which is what we were interested in. We were immediately told they had no diesels. We asked again they went to check and then showed us the 2012 diesels. we asked for a used diesel again, we were again told they didn't have any. we asked again he checked then said oh i have to find it i found it before he did. we test drove it and were unimpressed with the manuel for the first time in our lives...the car had very little bells and whistles also. we then attempted to negotiate a price but the manager Carlos said he wouldn't budge. so we went to our car to leave, but received a call that left us in the parking lot so they came out and handed us our insurance which i didn't realize we had left..that is about the only good thing of this whole experience....then the salesman came back out and begged us to go back in now apparently they were willing to negotiate on a price, since this whole experience left a tast in our mouth we went to another dealership and were treated much better and were never lied to. More

David Price was our sales rep on the purchase of my new vw beetle. David is a Great salesman and a great value to Rusty Wallace. David did all he could to assist my wife and I to feel comfortable with our vw beetle. David is a Great salesman and a great value to Rusty Wallace. David did all he could to assist my wife and I to feel comfortable with our purchase. Bill Efeney 972-771-5094 More

I was looking for a white 2012 GLI with Autobahn, Nav, and 6 speed manual. The only one available was at Rusty Wallace VW. I live in Florida and called Mario to confirm they had the car. We negotiated a p and 6 speed manual. The only one available was at Rusty Wallace VW. I live in Florida and called Mario to confirm they had the car. We negotiated a price (very easy) and I flew out the next day. Mario even picked up my wife and I at the airport. The purchase process was flawless and 2 hours later were driving our new GLI home. Highly recommended dealer! More

After I had a very bad experience with Park Cities VW on Lemmon Avenue, I came to Rusty Wallace. The reason I went to Park Cities in the first place, was due to my Nieces husband works for Sewell, and he an Lemmon Avenue, I came to Rusty Wallace. The reason I went to Park Cities in the first place, was due to my Nieces husband works for Sewell, and he and knows one of the managers in new car sales. To make a long story short, I was lied to, and was told that there were no black or blue two door GTI's available in the state with automatic, I ended up out of frustration with a Turbo Beetle, which after a week, I had to get out of it. I really did not like it. I came to Rusty Wallace, and Scott Pittenger was my salesman. He was great!. He found both blue and black GTI's within the first five minutes I was there. Scott was very friendly and was very knowledgeable about GTI's. I also got a great deal on trading in my 2012 Turbo Beetle. I explained my situation and he was very understanding and helpful in getting me out of that Turbo Beetle. I will always recommend Rusty Wallace VW dealership, and especially Scott Pittenger as a great salesman. Thank you for helping me. Sincerely, Joseph Sorensen More

Mario did an exceptional job meeting my needs and showing me various used autos. He also arranged for the car to be delivered to my work which was a huge convenience since I live in Southlake. Silvio in fina me various used autos. He also arranged for the car to be delivered to my work which was a huge convenience since I live in Southlake. Silvio in finance was exceptional too! More

Scott is an excellent salesperson. No high pressure antics, very honest and straightforward. This is our second purchase. We had a very positive experience the first car we bought, so when it came ti antics, very honest and straightforward. This is our second purchase. We had a very positive experience the first car we bought, so when it came time to purchase another VW, this was the only dealer we visited. If considering a new VW, definitely give Rusty Wallis a visit. More

Super friendly super helpful with the New Car It was a surprise for me and he was so patient, knowledgeable and informative about all of the aspects of the car. He took a lot of time to make sure I liked surprise for me and he was so patient, knowledgeable and informative about all of the aspects of the car. He took a lot of time to make sure I liked it as it was my first time seeing it and a GIFT!! :) I Cannot say enough about how professional and helpful Toby Walls was for this new item...I drove away feeling like it was really mine and I knew a lot more than I thought I would after he got through telling me about all of the wonderful features of my new car. I thought I couldnt take in a single thing because I was so blown away that this was a gift... but he took every opportunity possible to point out something cool or unique or how it worked. He gave me lots of information for when I got away from the dealership as well that I could call him and ask him anything anytime night or day. WoW! I have also been introduced to the nice professional Service Advisor as well and got a first time appointment already. My calendar is marked and I will be ready to return and see all the great folks at Rusty Wallis Volkswagen. The young Lady who did the Financial paperwork. Super Nice super professional.She was great I hear for monitoring that financial transfer making sure my special gift was ready to be gifted :) Took her time with my paperwork even catching something that didn't print out correctly so I wouldnt have to make a 290 mile trip back to get it corrected AWESOME! and Atta Girl! AND Here I would like to apologize to her because I cannot remember her name she was GREAT though! Thank you so much to BOTH of You for adding to my experience of getting a car for a GIFT!! So awesome!! More