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East Dallas Volkswagen
Garland, TX
753 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com .
Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page.
We look forward to meeting our new friends at East Dallas Volkswagen.
In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 753 reviews
March 24, 2012
I live in McKinney. I drive across town, passing two other VW dealerships, and take it to Rusty Wallis to get all my service done. The reason is the level of service by Jeff Hagan. There are very few ti other VW dealerships, and take it to Rusty Wallis to get all my service done. The reason is the level of service by Jeff Hagan. There are very few times in my life that i can remember ever getting the level of service that I received working with Jeff. When talking to Jeff you know your getting the truth about your vehicles needs and not getting taken advantage of. The team at Rusty Wallis is a cut above the competition. Thank you again Jeff. See you again soon, sons turning 16 soon. John Eastwood More
by Loyaltojeff
March 19, 2012
I bought my first car here and now it is already nearly half a year, I believe I had a great experience of buying my car, and for these time, Mario helped me a lot with my problem I encountered. I would re half a year, I believe I had a great experience of buying my car, and for these time, Mario helped me a lot with my problem I encountered. I would recommend this dealer More
by cfsddde
Employees Worked With
Mario Penate
March 05, 2012
Just wanted to say that I am soooo glad Jeff Fagan is back at this location. He has been my service manager since 2006 and I will continue to buy Volkswagen vehicles just because of his excellent service back at this location. He has been my service manager since 2006 and I will continue to buy Volkswagen vehicles just because of his excellent service and character. These days in time all anyone cares about is quantity rather than QUALITY service and Jeff defines that "Quality Service" that consumers look for. He has taken such great care of me and my car over the years that I have followed him from Rusty Wallis to Boardwalk and back even though I live in Forney. He does business the right way and the industry needs more individuals like him to run a GREAT COMPANY. He's personable, honest, and takes pride in his job and that's what I look for in a service manager. Not often do I find people out there like him so I am super glad to have him as my service manager!!!! More
by tank82tx
Employees Worked With
Jeff Fagan
February 29, 2012
The biggest reason by far that we drove 3 hours to buy a car from Rusty Wallis was the cheaper price. But not far behind is the help of the salesman, Scott Pittenger. Scott was incredibly helpful and patie car from Rusty Wallis was the cheaper price. But not far behind is the help of the salesman, Scott Pittenger. Scott was incredibly helpful and patient, and very available to answer our questions in the research phase. When we got to the dealership, Scott was knowledgable and friendly, and very approachable. Definitely made our experience a good one, especially as we were a bit nervous. Scott went to the extreme to be helpful - setting everything up ahead of time, even down to little things like screwing the license plate on the car and warming it up for us...and getting an extra iPod cable. As car salesman go, Scott breaks the mold in all the right ways. Professional and friendly. More
by Sarahbrown530
Employees Worked With
Scott Pittenger
January 31, 2012
This was my very first time buying a car on my own. I was extremely nervous. Everyone made me feel very confident in the choice I was making. I love my new car !!!!! extremely nervous. Everyone made me feel very confident in the choice I was making. I love my new car !!!!! More
by ktwitty
Employees Worked With
Mario Penate
January 29, 2012
Great service. I was impressed with the friendliness and expertise of the employee who sold me the car. One thing that wasn't so great was that one of the sale's employees tried to push an insurance plan th expertise of the employee who sold me the car. One thing that wasn't so great was that one of the sale's employees tried to push an insurance plan that I did not want on me. Other than that, it was great. More
by rnp
Employees Worked With
Mario Penate
January 23, 2012
We went to this dealer knowing they had a used 2010 jetta diesel manuel which is what we were interested in. We were immediately told they had no diesels. We asked again they went to check and then showed diesel manuel which is what we were interested in. We were immediately told they had no diesels. We asked again they went to check and then showed us the 2012 diesels. we asked for a used diesel again, we were again told they didn't have any. we asked again he checked then said oh i have to find it i found it before he did. we test drove it and were unimpressed with the manuel for the first time in our lives...the car had very little bells and whistles also. we then attempted to negotiate a price but the manager Carlos said he wouldn't budge. so we went to our car to leave, but received a call that left us in the parking lot so they came out and handed us our insurance which i didn't realize we had left..that is about the only good thing of this whole experience....then the salesman came back out and begged us to go back in now apparently they were willing to negotiate on a price, since this whole experience left a tast in our mouth we went to another dealership and were treated much better and were never lied to. More
by nlovewben
Employees Worked With
CARLOS
January 22, 2012
David Price was our sales rep on the purchase of my new vw beetle. David is a Great salesman and a great value to Rusty Wallace. David did all he could to assist my wife and I to feel comfortable with our vw beetle. David is a Great salesman and a great value to Rusty Wallace. David did all he could to assist my wife and I to feel comfortable with our purchase. Bill Efeney 972-771-5094 More
by befeney
Employees Worked With
David Price
January 17, 2012
I was looking for a white 2012 GLI with Autobahn, Nav, and 6 speed manual. The only one available was at Rusty Wallace VW. I live in Florida and called Mario to confirm they had the car. We negotiated a p and 6 speed manual. The only one available was at Rusty Wallace VW. I live in Florida and called Mario to confirm they had the car. We negotiated a price (very easy) and I flew out the next day. Mario even picked up my wife and I at the airport. The purchase process was flawless and 2 hours later were driving our new GLI home. Highly recommended dealer! More
by jdanek
Employees Worked With
Mario
December 30, 2011
After I had a very bad experience with Park Cities VW on Lemmon Avenue, I came to Rusty Wallace. The reason I went to Park Cities in the first place, was due to my Nieces husband works for Sewell, and he an Lemmon Avenue, I came to Rusty Wallace. The reason I went to Park Cities in the first place, was due to my Nieces husband works for Sewell, and he and knows one of the managers in new car sales. To make a long story short, I was lied to, and was told that there were no black or blue two door GTI's available in the state with automatic, I ended up out of frustration with a Turbo Beetle, which after a week, I had to get out of it. I really did not like it. I came to Rusty Wallace, and Scott Pittenger was my salesman. He was great!. He found both blue and black GTI's within the first five minutes I was there. Scott was very friendly and was very knowledgeable about GTI's. I also got a great deal on trading in my 2012 Turbo Beetle. I explained my situation and he was very understanding and helpful in getting me out of that Turbo Beetle. I will always recommend Rusty Wallace VW dealership, and especially Scott Pittenger as a great salesman. Thank you for helping me. Sincerely, Joseph Sorensen More
by josepe57
Employees Worked With
Scott Pittenger
