East Dallas Volkswagen

Gabriel made sure he was trying to be as helpful as possible. He was reachable and took care to mention some of the important aspects of the car. Although I didn't talk to Jeff when I bought the car, possible. He was reachable and took care to mention some of the important aspects of the car. Although I didn't talk to Jeff when I bought the car, he contacted me with information about my car. More

Everyone at Rusty Wallis has always been helpful and polite which sets them apart from most other dealerships I have visited in the past few years. polite which sets them apart from most other dealerships I have visited in the past few years. More

One day my 77 year old mom and I were out shopping and saw this cute silver blue Beetle in your used car lot. Jesse immediatly came out and introduced himself. He let us test drive the car and we both fel saw this cute silver blue Beetle in your used car lot. Jesse immediatly came out and introduced himself. He let us test drive the car and we both fell in love with it!!! jesse was great. He didn't pressure us in any way and that was important to us. After the car sale was finalized Jesse had our Little Bug cleaned up and filled it up with gas. Upon leaving the dealership Jessie showed us everything about the car. Our over all experiance was great. Jesse is certainly an asset to your company. Sincerely, Janna And Paula Simpson More

Wow!!! What a great experience at this dealership. it was a no pressure sales, and mario tried his very best to work around what we wanted.he was very informative about the car and knows a lot about the prod a no pressure sales, and mario tried his very best to work around what we wanted.he was very informative about the car and knows a lot about the product. he also took his time to show us how everything works. the car was delivered to us very clean, and he even took us to the service department to introduce us to the advisors. I would definitely recommend a friend or family member to your dealership. More

We were traveling from NY in a 2010 Jetta Sportwagen and the car developed a vibration at 75mph. I could see the belly pan cover was unattached toward the rear. I called at 7:00AM on Memorial Day and Rich the car developed a vibration at 75mph. I could see the belly pan cover was unattached toward the rear. I called at 7:00AM on Memorial Day and Richard cheerfully assured me that he could immediately put the car on a lift and diagnose the problem. Greeting me as we drove in at 7:45, he had the car lifted promptly, confirmed the diagnosis, offered expert other diagnostics and a free car wash, fixed the problem and we left the dealership at 8:05 for New York. We traveled 1000 miles on Monday and couldn't have done it without Richard's positive attitude and performance. This young man is an asset to your dealership. Thank you for such a positive experience. We have relatives in Dallas and hope to have the time for service and that car wash at some future time at your dealership. You made an lasting impression. More

I spent most of yesterday at Rusty Wallis dealership looking to trade my GMC in for a better and more cost efficient vehicle. This was my first experience working with someone other than a GM make or m looking to trade my GMC in for a better and more cost efficient vehicle. This was my first experience working with someone other than a GM make or model and I have to say I will (as long as I live in the DFW area) NEVER purchase a vehicle from anyone other than Rusty Wallis. The level of comfort from professional, friendliness, knowledge and the time spent with me to ensure that I was well taken care, was beyond impeccable. I had just visited another dealership two days prior and walked out because I dealt with 3 different representative who gave me 3 different numbers, stories, etc. I must give a shot out to Al Wagoner, Scott Pittenger, Nikki (your finance person sorry didn't get her last name) and everyone else who made my experience a positive and memorable one. I love my new CC and owe it all to the Rusty Wallis crew!! Thank you!!!! =) More

Alittle over a year ago, I walked into Rusty Wallis VW and the front desk receptionist Linda Lang who was extremely professional and dressed to a "T" introduced me to the New Car Mangager Greg Wells who t and the front desk receptionist Linda Lang who was extremely professional and dressed to a "T" introduced me to the New Car Mangager Greg Wells who took amazing care of me!! before I knew it I was driving away in my new Tiguan! now that is has been a year, I took it into Greg and he once again took such great care of me, he handed my car over to Jeff Fagen in the service Deptment were they made sure all of my service needs were met! I have recommened Rusty Wallis VW to alot of my friends and all of them come back talking about what a great and easy experience Greg and the rest of the employees at Rusty Wallis made it for them! More

Best prices in town. Got quotes from several other dealers in the area and no one could be straight with me. Everyone at Rusty Wallis Volkswagen was very helpful and patient. They did everything they dealers in the area and no one could be straight with me. Everyone at Rusty Wallis Volkswagen was very helpful and patient. They did everything they could to answer my questions and make sure I got what was right for me. Did not beat around the bush on price and was very generous when it came to my trade. Anyone interested in a Volkswagen, come see these guys first. Ask for Mario if your interested in Internet Sales - he was the one who helped me and I couldn't be happier with all that he did. More

I initially contacted three VW dealers in the DFW metroplex area and got the initial response on a Passat TDI SEL from all the three. On a followup email Mario was the only one who replied, guess th metroplex area and got the initial response on a Passat TDI SEL from all the three. On a followup email Mario was the only one who replied, guess the other dealerships were not interested in my business. Called Mario and setup a time. When we arrived at the dealership Mario was waiting for us. We test drove the Passat TDI SEL and the Touareg. We finally went with the Touareg Lux TDI. In next hour and half we had the finance settled and walked out with the keys to our new SUV. Just one word to sum up our experience at Rusty Wallis Volkswagen -- Fabulous. They treated us with respect and earned our business when other area dealership did not even bother to reply to our followup email. More