East Dallas Volkswagen

We drove 4 hours to get to Rusty Wallis after finding our new Golf on AutoTrader. Before traveling that far, I called and talked to Mario to make sure they still had the car we were looking at AND to confir new Golf on AutoTrader. Before traveling that far, I called and talked to Mario to make sure they still had the car we were looking at AND to confirm how much money to bring, since my bank doesn't have a branch in Texas. Mario was great to work with. He quickly determined the total amount the car would cost me and stuck to that number once we were in Dallas. The transaction was hassle free. I particularly liked that we were not subjected to any high pressure sales tactics. Mario was very pleasant to work with. I wish all my car buying experiences were this satisfying. More

I normally don't bother to do reviews but when exceptional service is received just like today I make an exception. Jeff is the best service manager I have ever dealt with and I have had many many exceptional service is received just like today I make an exception. Jeff is the best service manager I have ever dealt with and I have had many many dealings, having owned fourteen cars in seventeen years! His service, manners, professionalism, quality of work, keeping me updated etc far exceeds anything else I have experienced elsewhere including at BMW and Europe. I will definitely be asking for Jeff to handle my servicing needs going forward. Excellent job Jeff and VW! More

when i first arrived at the dellership Mr.Landers came out within secounds to great me, and to see if he could do any thing to help me. With in 3 hours i was home with my new car. Which i must say I reall out within secounds to great me, and to see if he could do any thing to help me. With in 3 hours i was home with my new car. Which i must say I really do enjoy. THANK YOU MR. LANDES AND THE HOLD RUSTY WALLIS TEAM DIANN THOMPSON More

I was shopping for a car online and Damien was very informative. He was very good with checking with me through email and letting me know what inventory came in that would fit into my budget. Once we f informative. He was very good with checking with me through email and letting me know what inventory came in that would fit into my budget. Once we found a vehicle I like the rest was a smooth process. Mr. Fuller was very professional and the best thing I liked in him, was he was not pressuring me to make a decision. He let me know he was there for any and all question I had and he always responded quickly. When I came out to the dealership it was one of his busy days, however he pointed me to another great person to assist me until he could give me 100% of his time. Mr. Fuller a great salesman, very professional, and helps you to feel as you are family. Thank you so much for your help in my perfect car! More

Rich always takes such great care of me when I bring my car in. I brought my car at Rusty Wallace in '09 and Richard is the reason I will continue to purchase and have my cars serviced at Rusty Wallace VW. car in. I brought my car at Rusty Wallace in '09 and Richard is the reason I will continue to purchase and have my cars serviced at Rusty Wallace VW. I know that Rich will take the time to talk to me about all of my concerns and address any issues with the vehicle. More

I found the ability to deal with the sales rep and dealership via the internet on price was a major selling point. Their pricing was extremely competitive. My local VW dealership kept telling me tha dealership via the internet on price was a major selling point. Their pricing was extremely competitive. My local VW dealership kept telling me that the Rusty Wallis dealership would give me a price and when I would go to pick it up there would be a bunch of extra charges. NOT SO! The price I negotiated via the internet was what I paid for & no attempt to "upsell" or anything else was made. Great job! I will recommend this dealer. More

I would highly recommend Gabriel Perez. From start to finish he was prompt, precise and professional in not only better understanding what I was looking for but also explaining the entire process from th finish he was prompt, precise and professional in not only better understanding what I was looking for but also explaining the entire process from the dealers perspective. Rusty Wallis is a better place. Carlos and Nikki rounded off a great team! I would highly recommend then and will do business there again. More

Gabriel made sure he was trying to be as helpful as possible. He was reachable and took care to mention some of the important aspects of the car. Although I didn't talk to Jeff when I bought the car, possible. He was reachable and took care to mention some of the important aspects of the car. Although I didn't talk to Jeff when I bought the car, he contacted me with information about my car. More

Everyone at Rusty Wallis has always been helpful and polite which sets them apart from most other dealerships I have visited in the past few years. polite which sets them apart from most other dealerships I have visited in the past few years. More

One day my 77 year old mom and I were out shopping and saw this cute silver blue Beetle in your used car lot. Jesse immediatly came out and introduced himself. He let us test drive the car and we both fel saw this cute silver blue Beetle in your used car lot. Jesse immediatly came out and introduced himself. He let us test drive the car and we both fell in love with it!!! jesse was great. He didn't pressure us in any way and that was important to us. After the car sale was finalized Jesse had our Little Bug cleaned up and filled it up with gas. Upon leaving the dealership Jessie showed us everything about the car. Our over all experiance was great. Jesse is certainly an asset to your company. Sincerely, Janna And Paula Simpson More