East Dallas Volkswagen

seldom have I had a dealership be more zealous in making sure that my needs were met to my satisfaction. Everyone was very professional and polite. in particular Evan in service, Alex the porter, and Jeff i sure that my needs were met to my satisfaction. Everyone was very professional and polite. in particular Evan in service, Alex the porter, and Jeff in sales. I was well informed and feel like my satisfaction was extremely important to all the people involved More

I came to your dealership due to Jeff Fagan. I have been an avid Boardwalk customer for years, but when I took my car there for service, the car was given back to me in an unsatisfactory manner. I called Je an avid Boardwalk customer for years, but when I took my car there for service, the car was given back to me in an unsatisfactory manner. I called Jeff as he was my previous service agent at Boardwalk, and he was more than accommodating. He got me in when it was convenient for me, and I will continue to drive the additional distance to come to your dealership due to the service that Jeff Fagan gives to his customers. More

I bought my car in March of 2011 and I plan on buying my next car from the same dealership. Everybody there is so nice and it's always a pleasure when I am there, I get greeted by everybody and they do a wo next car from the same dealership. Everybody there is so nice and it's always a pleasure when I am there, I get greeted by everybody and they do a wonderful job when it comes to the car wash. As long as I own a VW I will continue to come to this dealership! More

Jeff Fagan was really helpful, reassuring, and informative throughout my service experience (as he usually is anyway!). I truly appreciate it! I have been a customer at this dealership since I informative throughout my service experience (as he usually is anyway!). I truly appreciate it! I have been a customer at this dealership since I first moved to Dallas in 2000. Three of the vdubs I have owned have all been from and cared for well by Rusty Wallis. I will continue to recommend this dealership and hope to continue doing business with them for a many more years to come! More

This was my first visit to Rusty Wallis Volkswagen and it was great! Evan Steele was helpful and informative and I plan to return soon! was great! Evan Steele was helpful and informative and I plan to return soon! More

Jeff always calls me a day or two after the service to be sure everything is still running smoothly! What a great guy! He seems truly concerned for making my car as safe and comfortable as he would for one o sure everything is still running smoothly! What a great guy! He seems truly concerned for making my car as safe and comfortable as he would for one of his own family members! Love him! More

Jeff was very efficient and kind in dealing with us. I would highly recommend using him if you visit this service department at the dealership. would highly recommend using him if you visit this service department at the dealership. More

Your dealership is above and beyond on almost everything. Evan communicated everything with me. My car was very clean - even with the left over animal on the bottom of the car. We have already started to pl Evan communicated everything with me. My car was very clean - even with the left over animal on the bottom of the car. We have already started to plan our next purchase of a volkswagen. Thank you! More

I have had a great experience with Rusty Wallis VW. Employees are more than willing to accommodate your needs. After a week of purchasing my car I experienced a tire problem. . Deflated thinking it was Employees are more than willing to accommodate your needs. After a week of purchasing my car I experienced a tire problem. . Deflated thinking it was going to cost me and arm and a leg to get a new tire I headed up to Rusty Wallis. Jesse and Carlos greatest me outside, offered to fix my tire, fill my car up, and wash it for me. Overall these people want to help you and not just drain you. I would recommend my family and friends anytime! Thanks for such a great experience. It's nice that some businesses still care about customer service. Oh and I've had multiple calls from the dealership asking how I was, was my car doing ok, did I have any questions, etc! Love my new car and Rusty Wallis VW <3! More

After having no luck dealing with TWO Volkswagen dealers in Louisiana, I contacted Rusty Wallis in Garland. Mario was able to find exactly what I wanted in a couple of days. Most of the transaction was don in Louisiana, I contacted Rusty Wallis in Garland. Mario was able to find exactly what I wanted in a couple of days. Most of the transaction was done via text and email so all I had to do was show up with the check. I drove 6.5 hours to pick up my new car. The experience was so pleasant, I would do it again tomorrow. More