East Dallas Volkswagen

The salesperson and finance dept handled our transaction very smoothly. I know our salesperson was one of the best we have ever encountered in dealing with cars. He was very friendly and extremely understan very smoothly. I know our salesperson was one of the best we have ever encountered in dealing with cars. He was very friendly and extremely understanding! He tried very hard to please us in all the ways he could and has yet to fail us. I would definitely considered working with him in the future on another transaction. We ran into only one instance where we were highly displeased but it was not with any of the people we interacted with periodically and in the end, the person sided with us and gave us favor but not without hassle... Overall, our salesperson and finance team were great! They were both great guys with a great attitude! More

This was my first experience buying a Volkswagen, and it was my best experience ever buying a car. From the first response to my on-line inquiry, through the test drive and demonstrations, to financing a was my best experience ever buying a car. From the first response to my on-line inquiry, through the test drive and demonstrations, to financing and delivery,these people do a wonderful job. Everyone I dealt with was professional, courteous and knowledgeable. The people at Rusty Wallis listened to me and responded to the questions I asked and the issues I raised in a timely, enthusiastic manner. Without being "hard sell", they let me know that they wanted and appreciated my business. They sold me what I wanted, at a great price, with no game playing. I was very impressed with the detailed knowledge that Mario had about the car, and the patient way he described and explained things to me. I had not bought a new car in 7 years, so there was a lot of new technology for me to learn about. By the time I drove my new GTI off the lot I was confident and comfortable with driving it, thanks to Mario and Chris. I would urge anyone considering a new car to go visit Rusty Wallis Volkswagen. I cannot imagine having a better experience anywhere else, and I have an awesome new car! More

Went above and beyond to ensure i was taken care of. Made sure that my vehicle was exactly what i wanted, took care of all service needs sure that my vehicle was exactly what i wanted, took care of all service needs More

Gabriel Perez Was a great help and a great salesman for me when I bought my Volkswagen Jetta. He streamlined process and made things very convenient when they could've been very difficult. I would certainl me when I bought my Volkswagen Jetta. He streamlined process and made things very convenient when they could've been very difficult. I would certainly recommend him to anyone who asks me about Rusty Wallace Volkswagen in Garland. More

I have had the pleasure of dealing with Evan on two occasions. He was consistently welcoming, knowledgable, professional, and polite. He is clearly an asset to the service center team and to Rusty Wall occasions. He was consistently welcoming, knowledgable, professional, and polite. He is clearly an asset to the service center team and to Rusty Wallace VW as a whole. More

I just bought a 2012 Jetta from Steve. He's honest and knows what he's talking about. Financing was easy, helpful, and fair. Excellent. knows what he's talking about. Financing was easy, helpful, and fair. Excellent. More

Great experience! Everyone was great to work with! Steve sent emailed me cars that fit my need and price range before I went to the dealership. I test drove two and knew what I wanted. Nicki was GREAT to wo sent emailed me cars that fit my need and price range before I went to the dealership. I test drove two and knew what I wanted. Nicki was GREAT to work with-very, very helpful! More

Jeff was a pleasure to work with. He gave me honest information and was willing to accommodate requests I made regarding having the car inspeacted. Excellent customer service! Would recommend highly. information and was willing to accommodate requests I made regarding having the car inspeacted. Excellent customer service! Would recommend highly. More

I traveled from Far North Fort Worth to East Dallas to find the car I was interested. I made an appointment with Gabriel Perez to see the used car I found online. He took the time to not just allow me a find the car I was interested. I made an appointment with Gabriel Perez to see the used car I found online. He took the time to not just allow me a test drive, but took the time to go over the car describing the safety features and all other information that was important to help me determine this was the right car for me. The team at Rusty Wallis was efficient and polite. I was impressed with the whole team and had a great experience buying my car from them. More

This was my second Volkswagen Jetta purchase, This was by far the smoothest and less stressful shopping experience. I've been in direct sales for seventeen plus years and both Scott and Jeff were attentive a far the smoothest and less stressful shopping experience. I've been in direct sales for seventeen plus years and both Scott and Jeff were attentive and professional throughout my sales process, I hope to return again for my next purchase. Mrs. Nita Walker More