East Dallas Volkswagen

Bought used 2013 passat. Deven was great-personable, knowledgeable, and understanding. Fair price. Finance dept also quick and fair. Much better experience than in 2011. knowledgeable, and understanding. Fair price. Finance dept also quick and fair. Much better experience than in 2011. More

The whole team at the Pre-Owned Rusty Wallis Volkswagen is to be commended on the professionalism, knowledge and customer service oriented approach. I would not hesitate to recommend them to anyone or eve is to be commended on the professionalism, knowledge and customer service oriented approach. I would not hesitate to recommend them to anyone or everyone I know. The Rusty Wallis VW is like a family to its employees and customers!!! Harvey G Beatty More

Found car online and went to see in person. My experience was very easy, the staff was helpful, professional and very easy to work with. was very easy, the staff was helpful, professional and very easy to work with. More

Very dissapointed in the trade in value of my Infinity G35. The assistant manager said the wholesale trade in value is how they make money and they don't use book value to determine the value anymore but G35. The assistant manager said the wholesale trade in value is how they make money and they don't use book value to determine the value anymore but what ever they can sell the car for. I guess that's the new norm, trade in wholesale and sell at retail. Leaves a bad taste in your mouth. Once I signed the contract, everyone has been super friendly. Deven the salesman called repeatedly to see how everything was going. I recommend buying your next Volks from Deven More

i found rusty wallis volkswagen online. talked with Scott three times through email. went to dealership. scott and the staff at rusty wallis in garland were outstanding. they had exactly what i was lo Scott three times through email. went to dealership. scott and the staff at rusty wallis in garland were outstanding. they had exactly what i was looking for. this was the easiest new car purchase ever. they even gave me what i was wanting on my trade-in. no hassle, friendy, honest to goodness folks. i recommend this dealership! More

Rusty Wallis Volkswagen exceeded my expectations for purchasing my new car. I was not expecting such friendly, helpful staff who catered to my unique needs. They did everything possible to get me the ca purchasing my new car. I was not expecting such friendly, helpful staff who catered to my unique needs. They did everything possible to get me the car I wanted at the price I could afford. My cousin recommended this dealership and Jesse to me and I will definitely recommend them to others - I already have! Thank you!! More

The salesperson and finance dept handled our transaction very smoothly. I know our salesperson was one of the best we have ever encountered in dealing with cars. He was very friendly and extremely understan very smoothly. I know our salesperson was one of the best we have ever encountered in dealing with cars. He was very friendly and extremely understanding! He tried very hard to please us in all the ways he could and has yet to fail us. I would definitely considered working with him in the future on another transaction. We ran into only one instance where we were highly displeased but it was not with any of the people we interacted with periodically and in the end, the person sided with us and gave us favor but not without hassle... Overall, our salesperson and finance team were great! They were both great guys with a great attitude! More

This was my first experience buying a Volkswagen, and it was my best experience ever buying a car. From the first response to my on-line inquiry, through the test drive and demonstrations, to financing a was my best experience ever buying a car. From the first response to my on-line inquiry, through the test drive and demonstrations, to financing and delivery,these people do a wonderful job. Everyone I dealt with was professional, courteous and knowledgeable. The people at Rusty Wallis listened to me and responded to the questions I asked and the issues I raised in a timely, enthusiastic manner. Without being "hard sell", they let me know that they wanted and appreciated my business. They sold me what I wanted, at a great price, with no game playing. I was very impressed with the detailed knowledge that Mario had about the car, and the patient way he described and explained things to me. I had not bought a new car in 7 years, so there was a lot of new technology for me to learn about. By the time I drove my new GTI off the lot I was confident and comfortable with driving it, thanks to Mario and Chris. I would urge anyone considering a new car to go visit Rusty Wallis Volkswagen. I cannot imagine having a better experience anywhere else, and I have an awesome new car! More

Went above and beyond to ensure i was taken care of. Made sure that my vehicle was exactly what i wanted, took care of all service needs sure that my vehicle was exactly what i wanted, took care of all service needs More

Gabriel Perez Was a great help and a great salesman for me when I bought my Volkswagen Jetta. He streamlined process and made things very convenient when they could've been very difficult. I would certainl me when I bought my Volkswagen Jetta. He streamlined process and made things very convenient when they could've been very difficult. I would certainly recommend him to anyone who asks me about Rusty Wallace Volkswagen in Garland. More