East Dallas Volkswagen
Garland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 750 reviews
Leasing a 2014 Jetta Jesse Rodriguez is the best! He was able to answer all my questions and was very helpful throughout the whole leasing process when he was my salesmen. Jesse Rodriguez is the best! He was able to answer all my questions and was very helpful throughout the whole leasing process when he was my salesmen. I'm glad to hear that he is a sales manager now. Good job Jesse, congratulations! I would extremely recommend this dealership to my friends, family, to everyone! Thank you everyone at Rusty Wallis Volkswagen! More
Excellent customer service great customer service. No pressure to buy. I recommend you ask for Rey Castillo, he paid attention to what we needed. We were in and out with the car great customer service. No pressure to buy. I recommend you ask for Rey Castillo, he paid attention to what we needed. We were in and out with the car my daughter wanted with zero down and the payments where we needed them. We can't thanK him enough Thanks REY!!!!!! More
2014 Jetta S Good service, friendly, and not confusing. Learned a lot about cars. he showed me a lot of cars both used and new. Would highly recommend. Good service, friendly, and not confusing. Learned a lot about cars. he showed me a lot of cars both used and new. Would highly recommend. More
2011 Traverse bought Came in for service and Rey Castillo showed me a truck and I loved it.... Ended making the purchase. The time was right, everythin went well. Came in for service and Rey Castillo showed me a truck and I loved it.... Ended making the purchase. The time was right, everythin went well. More
Easy no hassle experience I was looking to buy a new Jetta TDI and Greg made it easy and painless. He has a laidback, calm demeanor and explained every feature and option to m I was looking to buy a new Jetta TDI and Greg made it easy and painless. He has a laidback, calm demeanor and explained every feature and option to me while never pressuring me. I also found it to be a fairly quick transaction. Greg has contacted me several times since I purchased the car just to check on me and my satisfaction level. I would do business with him again. LOVE my Jetta TDI!!!!!!! More
Family One Stop There was no question where to buy after two of my family members bought their car here. I looked around and they had the BEST price, BEST service, & There was no question where to buy after two of my family members bought their car here. I looked around and they had the BEST price, BEST service, & The friendliest staff! Thank you Rusty Wallis Volkswagen! More
Extremely happy sales weary customer Seamless transaction. I called Lisan on a Monday letting him know I would be in at the last of the week if the car I wanted was still there. I receive Seamless transaction. I called Lisan on a Monday letting him know I would be in at the last of the week if the car I wanted was still there. I received an email from sales support quickly with contact numbers available. The car I wanted was still available four days later, and upon arrival everything was in order for us to drive the car immediately. All owners manuals and keys were included, just as I had expected at any VW dealership. The finance team was very helpful. If you have good credit and go here knowing what you want, you will have a great experience. If you have bad credit and walk in the door confused, it will be the same in any dealership. Paperwork had already been started when I arrived and it was a great, efficient car buying experience. Thanks Lisan, Lee+Cindy More
Great car buying experience Love our salesman Rey Castillo. Love our new convertible beetle! Everyone was extremely professional and friendly. They made buying a new car easy and Love our salesman Rey Castillo. Love our new convertible beetle! Everyone was extremely professional and friendly. They made buying a new car easy and painless. I will buy from this dealership again. More
First Car of my Own After a full day of car shopping with my boyfriend and my dad we finally ended up here. I already had my heart set on a newer VW Golf at another place After a full day of car shopping with my boyfriend and my dad we finally ended up here. I already had my heart set on a newer VW Golf at another place we'd visited that day so I thought that we'd just look around a little and call it a day. Then, there she was. A beautiful 2002 gold Jetta Wagen! The more I looked at her the more I liked her. The price was right, the milage on a car that old was unbelievable and she was clean as a whistle. Here comes Mr. Kenneth Frye noticing my admiration for the car. He starts reaffirming everything I'm thinking about the car. He let us know that the guy who had it before loved it and took amazing care of it. Not to mention that all maintainence since 2002 had been done at this dealership! Kenneth suggested a test drive and I was sold. This was my very first car in my name with my money and I couldn't have had a better experience. I love my car, Lenore, as I've decided to call her. I'm very grateful that Kenneth was the one to help me make this huge life decision. More
2014 TDI at Rusty Wallis We came into Rusty Wallis VW on Thursday looking to replace a vehicle that just finally gave out on us. We found a 2014 Jetta TDI for a great price. W We came into Rusty Wallis VW on Thursday looking to replace a vehicle that just finally gave out on us. We found a 2014 Jetta TDI for a great price. We were running short on time as we had another appointment but Rey made the buying process so simple. We were in and out in a short time and still on time for our previous engagement. Our family has been buying TDI's from Rusty Wallis for as long as they have been selling them. The fuel economy, amount of miles you can put on the engine, low maintenance requirement, and amazing service of the folks at Rusty Wallis will keep us coming back for years. More