East Dallas Volkswagen

Black Jetta SEL Looks Really Good on the SMU Campus! We just purchased a CPO VW Jetta SEL for our daughter from Carlos Casanova at Rusty Wallace. Carlos was a true gentleman and has an easy going, friend We just purchased a CPO VW Jetta SEL for our daughter from Carlos Casanova at Rusty Wallace. Carlos was a true gentleman and has an easy going, friendly way in dealing with customers. Carlos was eager to answer any and all questions truthfully without over-selling or making grandiose promises. He made the buying process easy and straightforward. Other members of the staff were also friendly and helpful as well. I really enjoyed signing the final sales papers in "the box" as it is affectionately known. Kirk Yost was great and made spending a whole lotta money a whole lotta fun! This is our 3rd VW purchase in the last 2 years, so we'll be back soon! More

my new 2015 VW Jetta We went to VW dealer and were immediately greeted by Rey Castillo. He was very friendly and helpful. He made our experience a pleasant one. I picked t We went to VW dealer and were immediately greeted by Rey Castillo. He was very friendly and helpful. He made our experience a pleasant one. I picked the car that I liked and he worked the deal well. I am glad to do business with someone knowledgeable and friendly. I would definitely recommend the dealership and specially Rey Castillo. Thanks again. More

New 2015 Jetta I just got my new vw Jetta and Kenneth was awesome . Have a pleasure meeting him and the manager Jesse .He got me just what I want and I fell in love I just got my new vw Jetta and Kenneth was awesome . Have a pleasure meeting him and the manager Jesse .He got me just what I want and I fell in love with my 2015 Jetta .thanks Kenneth More

New car for our 16 year old We saw a car we liked online and came in to see it. Rey greeted us as soon as we arrived. He was very personable and knowledgeable about the car. He a We saw a car we liked online and came in to see it. Rey greeted us as soon as we arrived. He was very personable and knowledgeable about the car. He also helped us get a bow and balloons for when we surprised our daughter with the car. More

Shop somewhere else, please! Worst dealership experience ever! If this is how they treat their customers, it's a wonder they're still in business. Customer service is horrible, th Worst dealership experience ever! If this is how they treat their customers, it's a wonder they're still in business. Customer service is horrible, the salesman are dry, uninformative, and combative to questions about vehicles on their lot, and the whole thing just reminds you why car salesmen have a bad reputation. If you're looking into a vehicle at their lot, stop, and purchase from another dealership in the area. More

My VW CC Experience was AWESOME! On Dec. 15, 2014, I had the pleasure of purchasing a 2012 VW CC. I would like to Commend and Thank Duran'd Herndon of Rusty Wallis Volkswagen, who mad On Dec. 15, 2014, I had the pleasure of purchasing a 2012 VW CC. I would like to Commend and Thank Duran'd Herndon of Rusty Wallis Volkswagen, who made this whole process so easy and stress free . Duran'd went above and beyond to provide Exceptional customer service. From the unforgettable test drive to the Not So hectic negotiations, Duran'd was right there every step of the way. I look forward to purchasing again from Duran'd in the near future. More

2012 VW Passat - Zach Anderson My wife and I replaced our totaled Honda CRV with a 2012 VW Passat. She went shopping and I asked her to "humor me" and stop by Rusty Wallis VW to lo My wife and I replaced our totaled Honda CRV with a 2012 VW Passat. She went shopping and I asked her to "humor me" and stop by Rusty Wallis VW to look. She met Zach Anderson and fell in love with the first car he showed her. After 20 years of marriage, I finally have a Passat in the garage and I love it. Oh yeah, she does too. Zach and all the staff at Rusty Wallis VW were great to deal with. Thanks Zach! More

Always Excellent I am always impressed by the entire service department. Being a 3 VW Family it is so important to have someone to perform your services that you know I am always impressed by the entire service department. Being a 3 VW Family it is so important to have someone to perform your services that you know and trust. I can't recommend Rusty Wallis VW any stronger! Their expert knowledge and customer care are second to none! Thank you to the whole team for the many years of great service! Keep it up!! More

Great I was helped by Hector Calix. I was very pleased with his effort and accomplishment to provide me with excellent service and my new Volkswagen beetle. I was helped by Hector Calix. I was very pleased with his effort and accomplishment to provide me with excellent service and my new Volkswagen beetle. More

Just purchased a 2014 Jetta! What a pleasant experience! Fast service and excellent help from Rey Castillo and the entire team I had spoken to earlier. From trade-in to financing What a pleasant experience! Fast service and excellent help from Rey Castillo and the entire team I had spoken to earlier. From trade-in to financing to on the road, I'd highly recommend the group at Rusty Wallis! More