East Dallas Volkswagen

Good Experience. I really liked the way Rey made me and my daughter feel. He was very nice and down to earth. I would recomend Rusty Wallace to any one. The process wa I really liked the way Rey made me and my daughter feel. He was very nice and down to earth. I would recomend Rusty Wallace to any one. The process was fast. I would also like to thank Tim that works in finance dept. He is awsome. :) More

2014 Beetle This is the best car dealership I have ever been to in my life. They were respectful of my time and they had a wonderful sales staff. I would not have This is the best car dealership I have ever been to in my life. They were respectful of my time and they had a wonderful sales staff. I would not have bought a car if I had felt pushed, but Kenneth was an amazing salesman. He clearly cares about Volkswagen and his customers. I appreciate everything that Kenneth and the rest of the staff did during my purchase. Hopefully I wont be back in anytime soon, but I would recommend looking here before anywhere else, if I even considered going somewhere else. More

Awesome Service Purchased a 2012 EOS VW for my daughter's birthday. Everyone was so nice, they made the purchase easy and fun! We will be back! Purchased a 2012 EOS VW for my daughter's birthday. Everyone was so nice, they made the purchase easy and fun! We will be back! More

First Big Purchase! From the moment my husband and I drove on to the Rusty Wallis VW lot, we knew we had made the right decision based on the greeting we received. I met From the moment my husband and I drove on to the Rusty Wallis VW lot, we knew we had made the right decision based on the greeting we received. I met with Robert Rodriguez initially and he was very knowledgeable about the VW Jetta he presented to me. I had to come back to the dealership the next day due to the finance department needing to speak with the bank. Although Robert Rodriguez was not there when my husband and I arrived, Hector Calix stepped right in and made sure I was taken care of. I purchased a 2010 Honda Insight and I am so happy with it. Thank you Hector and Robert for your wonderful customer service and making my experience an enjoyable one. I will definitely be purchasing from Rusty Wallis VW again in the future. More

Black Jetta SEL Looks Really Good on the SMU Campus! We just purchased a CPO VW Jetta SEL for our daughter from Carlos Casanova at Rusty Wallace. Carlos was a true gentleman and has an easy going, friend We just purchased a CPO VW Jetta SEL for our daughter from Carlos Casanova at Rusty Wallace. Carlos was a true gentleman and has an easy going, friendly way in dealing with customers. Carlos was eager to answer any and all questions truthfully without over-selling or making grandiose promises. He made the buying process easy and straightforward. Other members of the staff were also friendly and helpful as well. I really enjoyed signing the final sales papers in "the box" as it is affectionately known. Kirk Yost was great and made spending a whole lotta money a whole lotta fun! This is our 3rd VW purchase in the last 2 years, so we'll be back soon! More

my new 2015 VW Jetta We went to VW dealer and were immediately greeted by Rey Castillo. He was very friendly and helpful. He made our experience a pleasant one. I picked t We went to VW dealer and were immediately greeted by Rey Castillo. He was very friendly and helpful. He made our experience a pleasant one. I picked the car that I liked and he worked the deal well. I am glad to do business with someone knowledgeable and friendly. I would definitely recommend the dealership and specially Rey Castillo. Thanks again. More

New 2015 Jetta I just got my new vw Jetta and Kenneth was awesome . Have a pleasure meeting him and the manager Jesse .He got me just what I want and I fell in love I just got my new vw Jetta and Kenneth was awesome . Have a pleasure meeting him and the manager Jesse .He got me just what I want and I fell in love with my 2015 Jetta .thanks Kenneth More

New car for our 16 year old We saw a car we liked online and came in to see it. Rey greeted us as soon as we arrived. He was very personable and knowledgeable about the car. He a We saw a car we liked online and came in to see it. Rey greeted us as soon as we arrived. He was very personable and knowledgeable about the car. He also helped us get a bow and balloons for when we surprised our daughter with the car. More

Shop somewhere else, please! Worst dealership experience ever! If this is how they treat their customers, it's a wonder they're still in business. Customer service is horrible, th Worst dealership experience ever! If this is how they treat their customers, it's a wonder they're still in business. Customer service is horrible, the salesman are dry, uninformative, and combative to questions about vehicles on their lot, and the whole thing just reminds you why car salesmen have a bad reputation. If you're looking into a vehicle at their lot, stop, and purchase from another dealership in the area. More

My VW CC Experience was AWESOME! On Dec. 15, 2014, I had the pleasure of purchasing a 2012 VW CC. I would like to Commend and Thank Duran'd Herndon of Rusty Wallis Volkswagen, who mad On Dec. 15, 2014, I had the pleasure of purchasing a 2012 VW CC. I would like to Commend and Thank Duran'd Herndon of Rusty Wallis Volkswagen, who made this whole process so easy and stress free . Duran'd went above and beyond to provide Exceptional customer service. From the unforgettable test drive to the Not So hectic negotiations, Duran'd was right there every step of the way. I look forward to purchasing again from Duran'd in the near future. More