East Dallas Volkswagen

Super experience! My wife and I had a very pleasant experience at Rusty Wallis. Our sales person was Jannet. She guided us through the process rather than trying to p My wife and I had a very pleasant experience at Rusty Wallis. Our sales person was Jannet. She guided us through the process rather than trying to push us in a particular direction. We already knew what we were looking for, which helped. Jannet was attentive to all of the features we were looking for and gracefully worked us into the financial range we could afford. I’m super happy with our experience and will speak highly of the dealership in the future. We are very happy to be a part of the VW family! More

Rachel went above and beyond in courtesy and customer service. Being a good distance away from her dealership, she was very responsive to information and picture/video requests. When we expressed potenti service. Being a good distance away from her dealership, she was very responsive to information and picture/video requests. When we expressed potential concerns about the vehicle, she had her mechanics put it up on a lift to get us a video of the area we were concerned about. She had the vehicle lifted again so we could look for ourselves. In short, this was a top-notch buying experience! Highly recommended. More

Hector did an amazing job. He was informative and straightforward. Went to three different dealerships prior and he was the only one that made the process fast, easy, and enjoyable! straightforward. Went to three different dealerships prior and he was the only one that made the process fast, easy, and enjoyable! More

Hector went above and beyond normal sales care. He had my vehicle ready, made the buying process easy, and even returned my rental car. I would not hesitate to buy from Hector again. vehicle ready, made the buying process easy, and even returned my rental car. I would not hesitate to buy from Hector again. More

Best car buying experience i've ever had I can't recommend Rusty Wallis enough. This is my 7th new car so i've used quite a few dealerships. This is buy far the easiest experience I've ever I can't recommend Rusty Wallis enough. This is my 7th new car so i've used quite a few dealerships. This is buy far the easiest experience I've ever had buying a car. The deal was negotiated all online. When I went into drive the car and finalize the deal I was there maybe a total of 75-90 minutes start to finish. Rachel Riggs was the most awesome sales consultant and Mr Hatchel (spelling) in finance was great as well. Super great experience! More

Jannet Gonzales I've worked with Jannet Gonzales twice when looking for a car and going through the process of it all she made it so easy and she was there for me I've worked with Jannet Gonzales twice when looking for a car and going through the process of it all she made it so easy and she was there for me. She did not rush me or make me feel like I was just another person she could get over on like most car places do. She took the time to listen to my needs and my wants. Jannet made getting a car feel comfort and like I was honestly family if I needed anything or had questions she made herself available to me and she always made things happen. When working with her I felt at easy. Jannet hands down is the best when it comes to helping you get a car. More

Excellent customer service I had a great experience shopping at this car dealership it was my first time visit ever and a no hassle. The environment is very welcoming and clean I had a great experience shopping at this car dealership it was my first time visit ever and a no hassle. The environment is very welcoming and clean. Before coming in to the dealership to select any vehicles, I was online looking at the affordable, great deals that I might be interested in buying. I made a phone call to talk with someone regarding what I saw online, I spoke Janet, she’s a sales associate at the dealership very pleasant, helpful and knowledgeable about their inventory, she assured me that she would be able to assist me in finding the right vehicle. I arrived at Rusty’ Honda Volkswagen Dealership with great expectation of buying a car. I just test drove only two cars knowing that the second car was right for me. I found a 2014 Passat TDI diesel turbo charge which was perfect for my grandson. We made the purchase and I’ve been very pleased with my selection. I would highly recommend anyone looking for a great vehicle to shop here and ask for Janet. The finance manager Scott, was very helpful not pushy about selecting a maintenance plan, he was a pleasure to talk with. He offered and discussed what would be the best additional coverage if I choose to purchase. Overall, I would highly recommend this dealership so anyone looking to make a great affordable purchase and experience excellent Customer service. More

Not bull!! Honest sales I called the information desk to get on hold of a sales person, rapid response, than i explained my situation to Hector, he told me a quick and honest I called the information desk to get on hold of a sales person, rapid response, than i explained my situation to Hector, he told me a quick and honest answer, i spend not more than 2 hr. Come home with brand new tiguan Very happy so far with the vehicle! I highly recommend this dealership More

Great buying experience Hector and Kirk made the buying experience a real pleasure. No high pressure, no games, they were the best people I have dealt with in the car buying Hector and Kirk made the buying experience a real pleasure. No high pressure, no games, they were the best people I have dealt with in the car buying business in years. More

Easy buying experience! My sales rep Jannet Gonzalez was everything you want from a sales associate when buying a car. From the moment I contacted Jannet till the moment I dr My sales rep Jannet Gonzalez was everything you want from a sales associate when buying a car. From the moment I contacted Jannet till the moment I drove my new car from the lot, it was a pleasant NO pressure sale. Jannet was on top of everything answering all my questions and concerns. I have visited 13 dealerships prior to contacting Jannet at Rusty Wallis VW and by far the best decision I made was to let Jannet help me with buying my next car. I highly recommend Rusty Wallis VW and ask for Jannet you will have a pleasant buying experience. More