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East Dallas Volkswagen

Garland, TX

4.9
746 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com . Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page. We look forward to meeting our new friends at East Dallas Volkswagen. In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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12635 LBJ Freeway

Garland, TX

75041

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Showing 746 reviews

March 18, 2024

They were very attentive to my issue and did not try to sell anything extra like an air filter. More

by Larissaaka
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Yes
Employees Worked With
Luca
March 10, 2024

Dropped in to see if they could do my 10,000 mile oil change and they were able to complete the service within an hour. More

by grace
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Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke my service advisor
March 06, 2024

Excellent customer service. Kenny my service advisor was awesome. Did a great job of keeping me updated. More

by Toby2010
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Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

This VW dealership at Garland is the BEST! Every service advisors are friendly and helpful. I got no complaints. While waiting for my oil change. I can get unlimited free coffee and snacks. More

by MC
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Yes
Employees Worked With
Doug Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
February 15, 2024

Pete our sales guy was amazing and made the buying process super easy. Héctor in finance was awesome also. They both really took good care of us. We will highly recommend Rusty Wallis, Pete and Hector More

by Jenniferpatterson1202
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Recommend Dealer
Yes
Employees Worked With
Pete
February 08, 2024

I have been a Rusty Wallis customer for 20 years and have been assisted by several different service managers. I have developed a trust for the Rusty Wallis team to take care with my car and to make the mos More

by torenaw
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Yes
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Kenneth Sien
February 04, 2024

Fast friendly service,clean waiting area with refreshment available and easy check-out with helpful staff More

by Verified Customer
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Yes
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Luke
January 17, 2024

Rusty Wallis Volkswagen did a Terrific job on my vehicle. High 5 to the team @t Rusty Willis. To Luke good guy.😊 More

by deralynbrown
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Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke ( Good Guy)
January 13, 2024

Everyone has been nice and accommodating. When I had an oil leak after it being fixed and had to return, they were fair and took care of the issue. More

by judytx
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Yes
Employees Worked With
A young man whose name I don’t know.
January 10, 2024

I took my Tiguan in to get some work done on it. My experience from beginning to end was great! Robert hill took great care of everything and stayed in touch with me throughout the whole process. It More

by Rayray4518
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Recommend Dealer
Yes
Employees Worked With
Robert Hill