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East County Pre-Owned Superstore
El Cajon, CA
231 Reviews
East County Pre-Owned Superstore the #1 used Dodge, Ram Truck, Chrysler, Toyota, Scion,Lexus, Honda, Acura, Nissan, Infiniti, BMW, Mini, Mercedes Benz, Ford, Ford Truck, GMC, Bentley, Audi, Nissan NV, Headquarters. Located in El Cajon, California here in San Diego! We've been San Diego County's Best for over 25 years and the #1 independent dealership in California 7 years running! We have over 500 vehicles available. The East County Pre-Owned Superstore has all quality in almost any used car, truck, sport utility, SUV's, luxury, hybrid, economy, or sports car you are looking for at an affordable price and can get you the absolute best rate in financing. Why pay more for certified preowned? Our vehicles are better than certified and for less money. We ship world-wide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 7:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 231 reviews
October 05, 2020
Ali was fantastic and a pleasure to do business with. We will definitely see you again for our next purchase. Thanks very being so kind. will definitely see you again for our next purchase. Thanks very being so kind. More
by Troyroland
October 05, 2020
Customer customer service worked with us with the price we were in and out in no time We will recommend our friends and family Thank you Guys we were in and out in no time We will recommend our friends and family Thank you Guys More
by Joe
August 05, 2019
awesome service I had bought a Chevy traverse in Nov 2017 the staff treated me like family and fought to get me get me great financing and a quality and affordable ve I had bought a Chevy traverse in Nov 2017 the staff treated me like family and fought to get me get me great financing and a quality and affordable vehicle. On July 6th A drunk drive hit my parked car and totaled it. Once again SI and Jeff took care of me fighting to secure me awesome financing and a great and affordable truck this time. With such a large inventory there is so much to choose from. I highly recommend this dealership. More
by vashbaugh
Employees Worked With
Jeff Peters
June 11, 2019
Fraudulent activity So I went to co singing for a car for my brother. My sister was going to but due to being on leave from work wasn't able to. I meet up with them we si So I went to co singing for a car for my brother. My sister was going to but due to being on leave from work wasn't able to. I meet up with them we sign papers and leave. The car had a few problems they assured us would be taken care of the next day. We take the car to the mechanic they told us to and nothing was fixed. We were called to come back in and sign papers again and did. I guess I asked to many questions because the owner got really short with me and hurried me to sign. So when we got the registration for the car and my name was on it but it's not on my credit I thought it was weird. Then I called the bank. These people whited out my pay stubs and put my sister's SSN but my name. So now I'm worried about what else these people may be doing with their customers Information. Anyone else experience this? More
by Cgriggs71188
Employees Worked With
March 18, 2019
WORST DEALERSHIP EVER. LIARS - ALL OF THEM. DON'T BUY HERE On March 9, 2019, I was looking to purchase a vehicle. I did not see anything that I wanted to buy until I noticed a Black VW Passat. I just assumed On March 9, 2019, I was looking to purchase a vehicle. I did not see anything that I wanted to buy until I noticed a Black VW Passat. I just assumed that the car was a personal use car. Salesman Juan asked me if I would like to go for a test drive. I asked him the price of the car (I already informed Juan that I was paying cash and did not want to go over $10,000). Juan asked me to wait while he checked on the price. I looked in the car and there was no sticker, no book, no nothing to indicate the car was for sale except the fact that it was on the lot. Once Juan returned, he said that the car was over my price but that he would “work it out” so that I could afford it. The test drive was a pleasant one and I proceeded to ask about the warranty. Juan assured me that there was a warranty and that we would find out once we did the paperwork. Once we got to the office, Juan introduced me to the manager. I do not recall his name. The manager approached me about the car. I told him that I liked the car and wanted to talk about price. The manager left me and Juan sitting while he went back to his desk. I asked Juan again about the warranty. He said not to worry and that we would take care of the warranty paperwork with everything else. The manager asked me how much money I had to pay today and I told him that I had $7,000. I had the other money in the bank and would get another paycheck in a couple of weeks. He left Juan and me while he went back to him computer. I asked Juan again, “let’s go and do the warranty stuff while he’s at his computer (there were multiple salesman around the manager talking and doing other things). I thought we had time, so I said to Juan, let us just go in and we can get the warranty stuff explained while he is doing other things. Juan said that I had to wait until we did all the paperwork. Once the manager approached again and said that we can do the deal. We went into the finance office and met with another Juan. Juan had multiple papers for me to fill out. I’m reading papers and signing and reading and signing. By the time I was almost done with signing, Juan brings out a piece of paper indicating the car was being sold “as is”. I stopped everything and said that I do not purchase cars “as is”. I told him that I was told that the car had a warranty. He then left the office and went to go get the manager. The manager came in the office and informed me that there was no warranty. I told him that I do not buy cars without a warranty and I did not want to do the deal anymore. The manager told me that since I signed the papers, I would not get my money back. Both Juan (in finance) and the manager were intimidating me and pressuring me. They were not going to give my money back. Juan then said that I had 3 days to EXCHANGE the car but that I could not get a refund. HE NEVER GAVE ME ANOTHER OPTION. At that point, I felt pressured into purchasing. If I did not take the car, I would have to leave without my money and without a car and wait to sue. The manager assured me that the car had gone through a rigorous inspection and smog and was in good shape. I told him that I would take it to my mechanic. Once I got the car home, I realized that Juan (in finance) did not give me copies of any paperwork on the car (i.e., Carfax Report, Recall information, Spare Key, etc.). Juan and Jacob (another salesman) followed me home since I was in a borrowed car. I told Jacob and Juan that I did not have any paperwork and Jacob PROMISED me that he would email the documents. HE DID NOT. Once my mechanic inspected the car, he noticed two major leaks. One leak was oil and the other was the water pump. Both fixes would cost around $1200. At the time, I offered to fix the oil leak as long as the Dealership fixed the other leak. Once I called about the issue with the car, I got the proverbial “run around”. I was LIED TO ABOUT THE WARRANTY AND LIED TO ABOUT THE CONDITION OF THE CAR. This is what the State of California says about purchasing cars that are sold “AS IS”: When you buy "as is" the entire risk is put on you. To disclaim all warranties, the dealer must conspicuously post it in writing on the vehicle. As is does not disclaim fraud, and if the consumer was lied to, mislead, or not told of a material defect, the as is disclaimer does not shield the dealer. State and Federal law require that every used car offered for sale have a "Buyers Guide" in the window. This guide tells you whether the car comes with a warranty, and what the terms of that warranty are. Typical is 30 days and 1,000 miles, though they vary. Oil Leaks & Thermostat/Water Pump Leaks are MATERIAL DEFECTS. More
by madashell
March 16, 2019
Worst sales and finance ever. I called and the sales representative that answered referred himself as "J" and didn't bother telling me his full names. We came on a payment plan and I called and the sales representative that answered referred himself as "J" and didn't bother telling me his full names. We came on a payment plan and then added 50.00 who does that. Very dishonest. Then he started texting me laughing emojis and taunting me and was very sarcastic. DO NOT GO THERE MI GENTE!!! Rip OFF. More
by Ferny
Employees Worked With
"J" John doe, Jacob Cruz
December 20, 2018
Good deal, rude sales manager I was pleased to work with Michael who worked with me to negotiate a good price. The deal was almost undermined by a rude sales manager who insulted m I was pleased to work with Michael who worked with me to negotiate a good price. The deal was almost undermined by a rude sales manager who insulted me and told me to leave. Michael apologized and salvaged the deal before I walked away, I really appreciated his efforts. I’m very pleased with the deal but that manager should stay away from paying customers. More
by Jay25
Employees Worked With
Michael Sadri
September 03, 2018
Worse customer service ever Horrible experience, rude perverse I have never experienced someone so full of themselves not only did he not try to stick to just talking about a car Horrible experience, rude perverse I have never experienced someone so full of themselves not only did he not try to stick to just talking about a car but he went as far as asking about my personal life and made me feel uncomfortable during my visit, I did not complain and decided to just go somewhere else to purchase because of how poorly I saw management working. More
by Truckgirl87
Employees Worked With
Michael Sadri
August 02, 2018
Great Car - Great Experience!! I had a great experience buying my dream car here at ECPS. I got the Blue Book value from my Credit Union and ECPS posted the Carfax, so I was prepare I had a great experience buying my dream car here at ECPS. I got the Blue Book value from my Credit Union and ECPS posted the Carfax, so I was prepared before I arrived. Not only did the car exceed my expectations, but Ayobi and Andy were super friendly and helped me get a deal I couldn’t pass up. Nobody was pushy (including me) and it really made for one of the best buying experiences I’ve had. I’d easily come back! More
by CDubsStang
Employees Worked With
Ray, Andy, Samiullah Ayobi
July 18, 2018
Amazing Truly appreciate what ms. Julieta did for me. She worked out the best rate for my truck. Great attitude very humble and great customer service overall Truly appreciate what ms. Julieta did for me. She worked out the best rate for my truck. Great attitude very humble and great customer service overall More
by Phs12flash
Employees Worked With
Julieta Hourani
