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East County Pre-Owned Superstore
El Cajon, CA
231 Reviews
East County Pre-Owned Superstore the #1 used Dodge, Ram Truck, Chrysler, Toyota, Scion,Lexus, Honda, Acura, Nissan, Infiniti, BMW, Mini, Mercedes Benz, Ford, Ford Truck, GMC, Bentley, Audi, Nissan NV, Headquarters. Located in El Cajon, California here in San Diego! We've been San Diego County's Best for over 25 years and the #1 independent dealership in California 7 years running! We have over 500 vehicles available. The East County Pre-Owned Superstore has all quality in almost any used car, truck, sport utility, SUV's, luxury, hybrid, economy, or sports car you are looking for at an affordable price and can get you the absolute best rate in financing. Why pay more for certified preowned? Our vehicles are better than certified and for less money. We ship world-wide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 7:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 231 reviews
November 15, 2024
I had a preapproval from capital one I went to the dealer picked out the truck i wanted they ran my credit asked how much down payment I could put down and now they don’t respond to me. Very poor customer se picked out the truck i wanted they ran my credit asked how much down payment I could put down and now they don’t respond to me. Very poor customer service. Waste of my time More
by rbelikov04
Employees Worked With
Jay jr
August 20, 2024
Redirect your business elsewhere. We were conned by Marcos and Karl -- be careful. Marcos and Karl offered us a price on a car that they said would not change (in writing!), so we spe We were conned by Marcos and Karl -- be careful. Marcos and Karl offered us a price on a car that they said would not change (in writing!), so we spent money on a pre-purchase inspection with a third party mechanic, which Marcos and Karl knew about and agreed to. The inspection cost me $175. This inspection revealed some problems with the car, including that the main control knobs for the screen don't work. Karl and Marcos came back to us saying they would fix the issues, and we said okay. Then after a day they told us it was actually too expensive to fix, and they could no longer honor us the same price. A little disappointing since they said the price wouldn't change, but we understood to some degree. We asked, though, that they at least refund our inspection money since they're using the knowledge from it to fix the car and sell for a higher price. We contacted them several times offering them a chance to rectify this. They ghosted us. We've reported them to the BBB and want to warn you not to work with East County if you are looking for an honest experience. More
by omitch
April 06, 2024
As a generl manager of a superstore, Karl Albright or Carl Albright whatever his oficial name is should have the management ability to act as a manager and handle customer in a professional way. Not sure Carl Albright whatever his oficial name is should have the management ability to act as a manager and handle customer in a professional way. Not sure how he got to this position but he is definalty not qualified as GM of a dealship. No wonder the rating in this store sucks. The leadership is weak, the GM is cone artist and the way they treat their customers is beyond horrible. If Masood Khoroshi as president of East County Preowned really wants to keep his doors open, he must eliminate this GM. More
by Extrmely unhappy customer
Employees Worked With
March 10, 2024
Great service provide me all that I needed and more than what I expected thank you what I expected thank you More
by driokaleo
Employees Worked With
March 07, 2024
I think this dealership states on their site that they were rated high as an independent car dealer. Well, I don't know how they got that. I think this is wrong, these people don't even have the courtes were rated high as an independent car dealer. Well, I don't know how they got that. I think this is wrong, these people don't even have the courtesy to call people back. I think if you are not a top tier credit person, they will just ignore you. More
by donaldburtonindustry
October 18, 2023
Excellent sales man, he was able to help both me and my wife find cars that matched the needs of what we wanted. wife find cars that matched the needs of what we wanted. More
by stead.chris
August 17, 2023
Very good service and genuine care for the want and needs of their customers, James Duque is amazing! of their customers, James Duque is amazing! More
by mark daza
Employees Worked With
July 27, 2023
Good attention, very friendly tried their best to fit our needs. Will recommend this dealer needs. Will recommend this dealer More
by nima.sandoval
July 05, 2023
I'm very happy right now I'm going home with a new car thank you I appreciate you guys thank you I appreciate you guys More
by Loralynn
Employees Worked With
July 04, 2023
I had a great experience with James. As a first time car buyer he was patient and very knowledgeable of the entire process. He was not pushy and overall has a great sense of calmness tha As a first time car buyer he was patient and very knowledgeable of the entire process. He was not pushy and overall has a great sense of calmness that every car buyer needs. James made this a memorable experience hands down! I highly recommend James Duque. More
by yadiraolive
