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East Coast Volkswagen
Myrtle Beach, SC
106 Reviews
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106 Reviews of East Coast Volkswagen
February 12, 2019
Pleasent. I visit East Coast Honda /VW on Saturday without nothing particular on my mind. A young guy walked up from behind asking if I needed assistance. Sage I visit East Coast Honda /VW on Saturday without nothing particular on my mind. A young guy walked up from behind asking if I needed assistance. Sage served me with the most pleasant services that I was very please with. He was very understandable and willing to help me at my convenient. For example when he was helping me, if I wasn't interest into something or disagreed, he didn't impose his value on me or try to sale me something just to make a sale. His reply was always along the line as if he understood and stayed on topic about me and my needs. Because of his pleasant attitude, I than was willing to go further more into details. I enjoyed my customer service with Sage. I wish Sage well in his future. "Keep up the great attitude!" More
by Teena890
Employees Worked With
Sage
February 02, 2019
Ed Turner is the best salesman! My husband and I just bought a 2018 VW passat gt last night at east coast and we couldn't be happier. Ed was the best. He was helpful, professional an My husband and I just bought a 2018 VW passat gt last night at east coast and we couldn't be happier. Ed was the best. He was helpful, professional and has a warm friendly personality. I highly recommend him and east coast Volkswagen to anyone. Our experience and expectations there was a 10. Thank you so much. More
by PaulnBrook81
Employees Worked With
Ed turner
November 03, 2018
Helping a potential customer. I changed a flat on the highway in front of service area. Drove to the service entrance because my donut tire was flat. Asked the service rep if I cou I changed a flat on the highway in front of service area. Drove to the service entrance because my donut tire was flat. Asked the service rep if I could get some air. Company policy is no, can not. Will never ever buy a car there. Will tell others also not to go there. Poor public service to a person that needed a little air. Had to have AAA tow my car to my service station. More
by Help needed
Employees Worked With
Service manager.
March 08, 2018
New 2018 Tiguan Jody Bowles helped me purchase my brand new 2018 Tiguan! Jody made the process as easy as possible, when I went in and signed the paperwork I did not Jody Bowles helped me purchase my brand new 2018 Tiguan! Jody made the process as easy as possible, when I went in and signed the paperwork I did not have a lot of time. Jody had me in and out in the time frame I asked. A thank you to Mark, Nathan, and Steve for working my deal. I do love my new Tiguan! Abby Copeland More
by Abigail Copeland
Employees Worked With
Mark, Nathan, and Steve
April 28, 2017
TRY TO OVER CHARGE ME Today I bring my 2012 VW Passat to them to fix air injaction. DAVID bring me an some paper and show me and read me an day before agreement of Total: $ Today I bring my 2012 VW Passat to them to fix air injaction. DAVID bring me an some paper and show me and read me an day before agreement of Total: $172.52. I said correct and they made me sign for it I did. They start working on it "about 1 hr" than ALAN came with finished car paperwork to cashier and Total was over $300. I reject the price change and he said $172.52 was only labor not parts. I told him DAVID read me and ask me to sign for Total of $172.52.. He argue about it and immediately asked me if you like we can take the parts off. I got angry that time and said OK. ALAN took the car in the shop back and let them take the parts in 5 minutes... YES NO JOKE it took them 5 minutes to take parts and put my old parts back. "WHICH I HOPE THEY DID" ... I asked all the paper works and my signed paper copy and ask him his manager to complain about him.. He said ok and next door was his manager KEITH... I told him everything but he was same just like them to talk to me... He didn't even say SORRY with heart. My appointment was 1 pm Thursday, I took my son from school early for this he lost a half day for this, than I drive 30 to them to get service and wait 1 hr for them to finish THEY WERE NOT CARE... Now I am back home but thinking if they mess it up any other thing in my car because they are angry? THAT I DON'T KNOW PS: DAVID and ALLAN when they talk to me they never look at my eyes... They never had a eye contact with me... More
by Ian EROL
Employees Worked With
DAVID, ALLAN and their manager KEITH
November 10, 2016
New 2017 Passat lease I visited East Coast VW to get a Passat R line and could not have been more impressed with the sales associate, finance staff and of course the Passat I visited East Coast VW to get a Passat R line and could not have been more impressed with the sales associate, finance staff and of course the Passat! Jerod Stephens helped me select the right vehicle and leasing option that fit my needs. I will definitely be doing business here in the future! More
by Brian M.
Employees Worked With
Jerod Stephens, Nathan Boteler
April 09, 2016
Amanda Clinton done it again! Amanda Clinton and the whole East Coast VW staff did it again. They put together a 2 for 1 deal for us that we could not refuse. Amanda sold us our 2n Amanda Clinton and the whole East Coast VW staff did it again. They put together a 2 for 1 deal for us that we could not refuse. Amanda sold us our 2nd VW Jetta today. Thanks Amanda ,Nathan & Dan for another job well done. If you want honest people to deal with East Coast VW is the place to go... Thanks, Patti & Jay More
by Greedgro
Employees Worked With
Amanda Clinton, Nathan & Dan
April 02, 2016
Amazing I went in to the dealership with an idea of what I was looking for and a price range and the staff was incredible. My salesman went over all my option I went in to the dealership with an idea of what I was looking for and a price range and the staff was incredible. My salesman went over all my options, took me around and showed me all the different cars I asked for, and even some different styles with similar features. He was very thorough but talked to me like a friend vs a salesman which took away a lot of the angst of finding a new car. I traded in my car and left in the car of my dreams the very same day! If you're on the market for a new car, ask for Robert! More
by Jenny
Employees Worked With
Robert E. Wilkins Jr
January 28, 2016
Excellent in every way!!! Robert Wilkins was very knowledgeable as a salesman. He provided helpful information about the Volkswagen Beetle that we liked. He was an excellent Robert Wilkins was very knowledgeable as a salesman. He provided helpful information about the Volkswagen Beetle that we liked. He was an excellent salesman!!! The business manager was very helpful in closing to transaction to our satisfaction. Overall, our experience with East Coast Volkswagen was excellent. We love our car!!! More
by VWbugdebbieCU
Employees Worked With
Robert Wilkins,
December 18, 2015
A Very Positive Experience I've purchased many cars and have had many different experiences with car dealers, mostly negative. Today East Coast provided a very positive buying I've purchased many cars and have had many different experiences with car dealers, mostly negative. Today East Coast provided a very positive buying experience and I can't say enough about Amanda Clinton who was my sales contact - she's a real professional! Tom Overby More
by toverby
Employees Worked With
Amanda Clinton
