East Coast Toyota

Just an update to my previous tread. The unscrupulous hispanic financer's name is Mr. Matos. I have never met someone who could smile and talk to you, look you in the eye and yet be so extremely dishone hispanic financer's name is Mr. Matos. I have never met someone who could smile and talk to you, look you in the eye and yet be so extremely dishonest. If you should hear his name, run for your life. More

awful experience. rude salesmen - i was ready to purchase a used car from them but they were dishonest and manipulative. im writing a letter to toyota to follow up with them about this. they were condescendi a used car from them but they were dishonest and manipulative. im writing a letter to toyota to follow up with them about this. they were condescending and extremely pushy to achieve the sale. i dealt exclusively with the used car dealership and do not know how the new car salesmen are - but if the used car section is any indication of how they work - i would avoid them as well. never going back to this dealership. it was a complete waste of time and effort. More

I bought a new Camry 2007 from this dealer and the hispanic Finance Officer asked me to sign a blank form which I did. However, he assured me that interest rate was going to be 6.25% and that the pre hispanic Finance Officer asked me to sign a blank form which I did. However, he assured me that interest rate was going to be 6.25% and that the premium was going to 400.98. My premium did not change, but a few month after paying my preiums at the TFS website, I realized that my interest rate was in fact 6.65%. Therefore, I could only surmise that although we had told me the apr was 6.25, he had already done the calculations for 6.65% which left the premium unchanged at 400.98 I don't know how these people sleep at night. I could only pray that God will have mercy upon their souls. It is the most dishonest Finance Officer I have ever had to deal with, and I have purchased two other new vehicles in the past. I will never even service my car at that dealership. I complained to the Toyota Financial Office about the officer and they did absolutely nothing about it. More

Although I am willing to take partial responsibility for not bringing the used vehicle that I purchased from East Coast Toyota to my own mechanic for inspection, I assumed (my first mistake) that when they not bringing the used vehicle that I purchased from East Coast Toyota to my own mechanic for inspection, I assumed (my first mistake) that when they said that a 120 point inspection had been completed the car would not end up in for repairs five times in a matter of the five months I had owned it. We even attempted to go back to the dealership less than 1 month after we purchased this car to try to get out of the car and get a brand new car knowing we may take a hit. They came back with a monthly payment that we could not remotely afford. We have even tried to get rid of the car at other dealerships but we are now stuck with a car that we are constantly worried about. We will never go back to this dealership and we would never recommend this dearlership to anyone. More

They lie, manipulate, push the car they want to sell, not customer friendly or directed. They do not inform you of your rights or responsibilities. They are cut-throat. Avoid them at all costs. The Toyot customer friendly or directed. They do not inform you of your rights or responsibilities. They are cut-throat. Avoid them at all costs. The Toyota Corolla is badly designed, the seats are high and uncomfortable and the car maneuvers very badly at higher speeds. More

Like everyone else mentioned here, they are very pushy. They tried to get deals done real soon, when asked for price, they would just tell you how much you think you can afford, then when you tell them a p They tried to get deals done real soon, when asked for price, they would just tell you how much you think you can afford, then when you tell them a price, they'd say "this is a bit too low, have to talk to my manger". Then puts you to wait for 10 minutes, comes back, says the same thing allllllll over again. What's your price range, if you can get this deal settle today, we're offer you 75X2, 150 for referral reward, still, says nothing about how much the car costs. THen puts you on wait for another 10 minutes while the manager's on a mood as if his house was bombed or something. I can't recall this guy ever smiled. THey asked for how much you're willing to pay, and when you tell them, they'll go on a big loooop. Wasted time, they also don't provide accurate information on cars. Friendly=no Helpful=no pricing=xxxx no The only thing good about that place is the CARS. More

see this dealership got pretty bad reviews and I cannot speak for any of the other salesman, but the one I dealt with. If you are going to go there I suggest you see him. He treated us very well and got speak for any of the other salesman, but the one I dealt with. If you are going to go there I suggest you see him. He treated us very well and got us a great car for a great price. When I need another car I will find out where he is and buy it from him at Eastcoast or wherever else he is at. Sales people put pressure on you, I guess that is their job, but he is not a sleazy salesman so ask for Juan Inoa. More

we went in for a normal oil change. sales people tried to upsell so many services that we didnt need at the time since we have a new car. we just had our brakes done at a local shop 2 weeks ago and they tol upsell so many services that we didnt need at the time since we have a new car. we just had our brakes done at a local shop 2 weeks ago and they told us that it is time for us to replace our pads since they are all worn out. real shady service center. More

we went in to buy a a new truck. We told them upfront we were going through my credit union and at first they were ok. After giving a 22% deposit we drove off with the truck. After forwarding the paperw we were going through my credit union and at first they were ok. After giving a 22% deposit we drove off with the truck. After forwarding the paperwork to my credit union, they said that the paperwork provided by East Coast did not have the proper amounts. When we told the dealership about this causing a delay in the delivery of the check, they got pissed and acted like we were dodging them. Their after sales customer service is terrible. When trying to call the dealership their receptionist keeps forwarding my calls to the wrong person. She is an idiot too. Bottom line, AVOID them at all costs. More

purchased a Used Rav4, had to have a fender slightly repaired, Engine came on shortly after purchased. had to chase down the dealer for a week to repair promised body work. When I bought the car it repaired, Engine came on shortly after purchased. had to chase down the dealer for a week to repair promised body work. When I bought the car it was supposed to be keyless entry and had a security alarm. When I got home after signing tons of papers, I realized I had no extra keys or keyless entry alarm fob. Went back and spoke to Umburto the following day, he tell sme he didn't even know the car had these features. Then he refers me to service. Also after only having the car 12 hours the engine lights came on. back to serice for repair. 1 week later engine light is back on. Dealer doesn't want o hear it keep blaming problems on their service. Avoid if possible. More