East Coast Toyota

Ms. Melissa Gonzalez provided us the most awesome experience that we ever had in buying a brand new car. We requested quotes and asked questions for the vehicles where we are interested and all of h experience that we ever had in buying a brand new car. We requested quotes and asked questions for the vehicles where we are interested and all of her responses are very prompt and straight forward. She is very honest and so easy to deal with. We sent her our asking price for the car that we like and she closed the deal with us through the internet. We just printed the chain of emails that we had during our negotiation, presented the print-out to the salesman, and everything went out smoothly from the presentation of the car up to the contract signing. Melissa is so kind and accommodating that she made us feel comfortable when we arrived in their dealership. She is truly a remarkable internet sales specialist! Highly recommended! And to show Melissa how grateful we are for having her as our internet sales specialist, we named our brand new 2013 Toyota Prius "Melissa" - to remind us of the wonderful person that we met, who sold us the most fuel efficient car that our family is using now. Nick, Liezl, & Nica Saoi More

I originially went to Toyota of Hackensack looking for a new Toyota. After an hour and half of back and forth with the manager, I got a price. Before finalizing the deal, I took a shot and stopped by East C new Toyota. After an hour and half of back and forth with the manager, I got a price. Before finalizing the deal, I took a shot and stopped by East Coast Toyota in Woodridge, which is just a few miles away. Angel Rivera was able to beat the price and offer me a choice of colors. Toyota of Hackensack wants to just sell you what they have on the lot and discourage you from making other choices if they do not currently have it. Angel offered me any color and located the car in just 2 days. He was also very easy to get in touch with, which is very important with the few minutes a day I get a chance to make a phone call at work. I even contacted him on his cell if he was not at his desk and he always answered. Even the showroom was very nice, clean and bright. And there is a very nice lady always walking around to see if you need anything and offering you Starbucks Coffee. All in all, I love my Toyota, and even though I only had it for a week, I know I made the right choice. I couldnt be happier with East Coast Toyota and especially Angel, who would not let me leave the lot with my new car until he explained all the many funtions of the Entune System (which is very cool) and the navigation. He even programmed my bluetooth for me. I would recommend anyone to Angel. More

Melissa was extremely helpful and knowledgeable about Toyotas and the FJ. I would highly recommend her. Her followup was great and thorough. Thanks again, Jim Toyotas and the FJ. I would highly recommend her. Her followup was great and thorough. Thanks again, Jim More

I visited East Coast Toyota dealership to buy a car. The manager put me in the hands of Dennis De Mercurio. He has an excellent customer service from the start to finish. He explain ed everything that I ne manager put me in the hands of Dennis De Mercurio. He has an excellent customer service from the start to finish. He explain ed everything that I need to know. His approach to sales is very gentle yet affirming in the product and took his time to explained about car. Great job. My experience was very good and I will return to this dealer in the near future. More

I had a terrible experience with another Toyota dealership (Who I will not name) and ended up taking my money back because they could not get me a car or any information on the car I was buying, an dealership (Who I will not name) and ended up taking my money back because they could not get me a car or any information on the car I was buying, and this lasted over a week! I took my money back and I went to East Coast Toyota because I was contacted by Jessica Juliano, an internet salesperson, who was very nice to speak to and was actually able to help me out very quickly! I arrived at East Coast Toyota at 6:30PM to speak with Jeff Brown, Mike Feldman, and Juan Inoa. All three of them were able to get me the deal I was looking for and more importantly, the car I was looking for! I ended up leaving the dealership at 9:00PM that night and even drove the car home! Talk about a perfect experience! I would highly recommend this dealership and all of the people I spoke with over there. They're a nice group of people who will help you get the deal and the car you're looking for, without all the hassle of a normal car dealership. Regardless of the fact that I met these people that day, they treated me as if they were friends of mine for a while, which is something you don't often get at a car dealership. Overall I was very pleased with my experience, and would recommend this dealership to anyone! More

I put in a request for a quote at East Coast's website. Melissa responded with a price in a very short time. The price was good, but we both agreed there was room for negotiating. Because she was leavin Melissa responded with a price in a very short time. The price was good, but we both agreed there was room for negotiating. Because she was leaving that day before I would get there, she turned me over to another salesman, Jonathan, who concluded the deal. More

Fantastic dealership really cares about returning customers,all sales people know what they are talking about will go the extra mile for the customer and makes sure that all customers needs are fullf customers,all sales people know what they are talking about will go the extra mile for the customer and makes sure that all customers needs are fullfilled More

Ms. Eda Erdogan kept me informed about new vehicle in a timely, detailed, acurately manner. She did not rush you but encourage you to buy using her skills. She helped me in choosing options, from a few dif timely, detailed, acurately manner. She did not rush you but encourage you to buy using her skills. She helped me in choosing options, from a few different modles, prices. her price was competitive. She can get OK from her manager to sell me new car at a competitive price. You don't have to be exausted to barging with dealers. She honestly provided me a competitive price. More

Alfredo Sierra was really nice over the phone. He answered all my questions and made me feel really comfortable with coming in to the dealership. He quoted me an amazing deal. answered all my questions and made me feel really comfortable with coming in to the dealership. He quoted me an amazing deal. More

$107 just to hook me up & check why my Check Engine light is on? Heck no! They would have acquired a repeat customer, but now I wouldn't come back for any reason. I'm glad I didn't get suckered in to a light is on? Heck no! They would have acquired a repeat customer, but now I wouldn't come back for any reason. I'm glad I didn't get suckered in to actually allow them to rip me off in that way. I'm glad there are still honest mechanics out there that do it as a courtesy with the knowledge that customer service is important. I had no problem whatsoever having someone else check it at no cost. More