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East Coast Toyota
Wood-Ridge, NJ
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 482 reviews
July 17, 2015
my Toyota experience I have the easiest car purchase ever. My sales person Fernando Castro was very polite and professional. He gave as good a discount as possible withou I have the easiest car purchase ever. My sales person Fernando Castro was very polite and professional. He gave as good a discount as possible without any haggling. I would recommend this dealership and Mr. Fernando Castro to anyone I know. More
by bahmantajali
Employees Worked With
CLO Fisher, Fernando Castro
July 13, 2015
Excelent Salesmen What an easy experience was to buy my new car, Brian was very helpful and kind to us. I would definitely recommend my friends and family to go to east What an easy experience was to buy my new car, Brian was very helpful and kind to us. I would definitely recommend my friends and family to go to east coast Toyota to buy a car. More
by Isabel52
Employees Worked With
Brian Garcia
July 06, 2015
Fred Meyer - top notch salesman Just bought new 4Runner from East Coast Toyota. The salesman was Fred Meyer who was an absolutely top-notch salesman. Fred gave me first class, Just bought new 4Runner from East Coast Toyota. The salesman was Fred Meyer who was an absolutely top-notch salesman. Fred gave me first class, well-informed, courteous and expeditious service when I purchased my 2015 4Runner (trading in my 2010 4Runner). Nothing could have been improved on. His service was phenomenal. The mechanic who put in the remote start was named Danny - and he also did a great job. The finance person I spoke to was named Shah who again was a pleasure to work with. Kudos to this great Eastcoast trifecta! Jim McHugh - Bloomfield NJ More
by jim3.14
Employees Worked With
"Danny" and "Shah", Fred Meyer
June 17, 2015
BEST SALEMAN EVER!" I love my new car Scion TC 2013 and especially appreciated the service and care in which I was provided by my salesman Feranado Castro was EXTEMELY FR I love my new car Scion TC 2013 and especially appreciated the service and care in which I was provided by my salesman Feranado Castro was EXTEMELY FRIENDLY,PROFESSIONAL. he was very helpful with the buying process was not pushy and spent his time and went into a lot of detail to help us make the decision that was right for THANK YOU, Feranado . I would definitely recommend you. More
by Jaime C
Employees Worked With
Fernando Castro
May 30, 2015
Excellent salesman! Thank you very much Tyrone for you help. You are awesome salesman. We didn't want to but anything when we came in to East Coast Toyota. You were so he Thank you very much Tyrone for you help. You are awesome salesman. We didn't want to but anything when we came in to East Coast Toyota. You were so helpful and knowledgable and understanding. We couldn't refuse and finally we bought offered car. We are very happy. Thank you once again More
by Artur
Employees Worked With
Tyrone Wright
April 28, 2015
This was the best experience I ever had at a dealership. Aaron and Fernando made this a great experience. They were incredibly helpful and knowledgeable and had an answer or a solution for all of my question Aaron and Fernando made this a great experience. They were incredibly helpful and knowledgeable and had an answer or a solution for all of my questions and concerns More
by dgmembreno01
Employees Worked With
Aaron Geib, Fernando Castro
April 24, 2015
Awesome Experience -- Scion tC I really enjoyed my experience with Fernando and the rest of the East Coast staff. From the initial contact via their website, everyone I spoke with w I really enjoyed my experience with Fernando and the rest of the East Coast staff. From the initial contact via their website, everyone I spoke with was more than respectful and knowledgeable. Fernando was very helpful in listening to what I wanted/needed, resulting in a tremendous experience. Thanks for all of the help! More
by PB2012tC
Employees Worked With
Fernando Castro
April 23, 2015
Amazing salesman! Thank you to Juan and Ty who went above and beyond to get me the car I wanted. It took a lot to finally get approved but you guys faught and got me wh Thank you to Juan and Ty who went above and beyond to get me the car I wanted. It took a lot to finally get approved but you guys faught and got me what I wanted. More
by Kgebbia
Employees Worked With
Juan Higuita, Tyrone Wright
April 23, 2015
Great experience I've bought two Toyotas from this dealership and both times with Israel. I'm coming back for more! I need more cars for my business and I will definit I've bought two Toyotas from this dealership and both times with Israel. I'm coming back for more! I need more cars for my business and I will definitely give israel a call to help me make my future purchases. Thank you Toyota and Israel. More
by Fannypacks184
Employees Worked With
ISRAEL CABRERA
April 14, 2015
Admits role in registration screw-up, but refuses to remedy Very dissatisfied and disappointed. Traded in a car and paid dealer (inflated) fee to transfer plates from car we were trading in to car we were purc Very dissatisfied and disappointed. Traded in a car and paid dealer (inflated) fee to transfer plates from car we were trading in to car we were purchasing. The dealership was closing when we made the deal, and everyone was rushing to get the paperwork done. My husband accidentally gave them the registration for our other car that we weren't trading in - 2010 Honda Odyssey and not 2001 Honda Accord, with a different license plate and VIN of course. The dealer did not notice that the registration was for a different car, so it transferred the plates for our existing car that we weren't trading in to the new car instead of transferring the plates from the car we were trading in to the new car. So now the new car is supposed to have the plates that are on our existing car, and our existing car is not registered - and we can be ticketed, have the car towed, etc. Making things even worse, the license plates that were supposed to be transferred are now wiped out of the MVC's system, so we have to pay more money for new plates rather than the very modest fee to transfer plates. We acknowledged my husband's role in this, but he'll pay .... he has to take off work and wait in line to rectify this with the MVC. All we asked was for the dealer to refund the fees we paid for them to register the car that we bought. But the dealer refuses. Although the customer service manager acknowledged that both parties were at fault, and her sales person could have noticed that the registration was for a different car than we were trading in, she won't budge. She said we got the services we requested. I know my husband bears blame. But consumers are not the experts in these transactions. The car dealers do this all day long. Although it is possible a consumer will trade in a car and then seek to transfer plates from a completely different car, that is NOT the norm. Most consumers, like us, want to transfer plates from the car they're trading in to the car they're buying. That's the service we paid for, and that's not what we received. I don't think it's asking too much for the dealer we're paying excessive fees to to help guide us through the process to make sure the transfer is done properly. We're taking our responsibility and will go help rectify the problem. But the dealer, despite admitting that it is partly to blame, will not refund any of the fees we paid. I think that's bad business, and I will not bring my business back to this dealer. More
by southorangenj
