East Coast Toyota
Wood-Ridge, NJ
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Disrespectful and pushy! Went to get prices on a Tacoma and the sales rep started out nice, ended up being disrespectful telling me i should hurry up b/c he was only going to Went to get prices on a Tacoma and the sales rep started out nice, ended up being disrespectful telling me i should hurry up b/c he was only going to make $75 off this deal.also dealt with the owners son who was pushy and condescending. They were both extremely pushy and trying to tag team pressure me into buying something for I price I thought was too high. Then they got angry when I told then I wanted to shop around in order to find the best deal. Will never go back or recommend this dealership to anyone EVER! More
Thefts Crooks all I can say! They will scam you any way possible. Friendly when they want your money in the end your nothing to them. Managers have no respec Crooks all I can say! They will scam you any way possible. Friendly when they want your money in the end your nothing to them. Managers have no respect. They will not return your calls, they will lie in your face. Total crooks. Complete liars. Manager has no respect. Dont understand how they operate. More
Great car shopping experience I'm happy to report that I had a very positive experience at East Coast Toyota.sales consultant was Israel Cabrera, very respectful and gave me and I'm happy to report that I had a very positive experience at East Coast Toyota.sales consultant was Israel Cabrera, very respectful and gave me and my husband great options for a real nice vehicle. isarel was very knowledgeable, amenable and responsive. The price was sharp and the service has been very invaluable. I would certainly recommend him and East Coast Toyota. Keep it up,guys:) More
To say tanks Im a toyota costumer for last past 9 year. thank for Ronald who was the respretative who took care of me, he is very professional and friendly and he Im a toyota costumer for last past 9 year. thank for Ronald who was the respretative who took care of me, he is very professional and friendly and helped me to get my new rav4 2015 least this time ; he answered all my question. thank you ronald! More
My faith is Renewed My wife and I recently purchase a preowned (used) Camry from East Coast Toyota. Our previous experiences with car dealerships were not particularly p My wife and I recently purchase a preowned (used) Camry from East Coast Toyota. Our previous experiences with car dealerships were not particularly positive and we were very skeptical about purchasing any car from any dealership. We did however take a chance and went to see a vehicle that was advertised on line. We are so glad that we did. Their sales person, Deepak Balani and his Sales Manager Mac renewed our faith in buying from a Dealer. East Coast’s business model is designed to eliminate much of the hassle traditionally associated with car sales. Their team lived up to that promise. They delivered a simple, honest, and hassle free vehicle purchase experience. They were completely professional and put both of us at ease, right from the start. Deepak their sales person addressed every concern we had and he kept telling us not to worry that he would make sure we were completely satisfied or else he would not feel he had done his job. From the time we sat down until the time we drove off in the new car he attended to every detail. It is said that trust is earned and East coast Toyota most certainly earned our trust. All we can say is that we were more than satisfied with our experience. What a relief. How great to find a dealership and a sales person that actually cares about its customers and their total satisfaction. I would definitely recommend East Coast Toyota to anyone I looking to purchase a new or preowned vehicle. More
Tire Repair - Line of xx They Feed You Consumers don't be fooled by the attentiveness of the the Service Advisors as they are limited to what they are able to do for you. I came into the Consumers don't be fooled by the attentiveness of the the Service Advisors as they are limited to what they are able to do for you. I came into the service department with a leak in my tire they originally was supposed to correct but didn't because they simply plugged it. Now still dealing with the same issue, i am informed that they are not able to correct and only replace at a cost of $228 for the tire when on their website it states a special for $214.50 with a 30 day price protection, which is very unreasonable and not really applicable based on all the restrictions placed on the comparison. I have afforded the Service Director the opportunity to call me back on this to work through it but was immediately told that he is in meetings and unavailable. The average cost of the tire with competitors is $180. Was willing to meet in the middle for the matter of convenience but having them stand their ground without concessions, illustrates to me that i am just a number in a long list of numbers that means nothing but dollar signs. Needless to say that I will take my business elsewhere for a mere $50 difference. Guess they didn't learn the cost of getting new clients is higher. Best to East Coast Toyota.... Follow Up: Service Director did call back and walked through all the issues in detail. Understood the frustrations I was dealing with and made it work out for all parties. Thankful for their follow up and correcting a situation. It should never have gotten to this point and hopefully they take this as a lesson learned. Many thanks again for the East Coast Toyota Group.... More
Best every car purchasing experience This is Mukesh, I bought Totota camery from East cost toyota. I am very happy to say that this is one of the best experience I ever had so far. My sal This is Mukesh, I bought Totota camery from East cost toyota. I am very happy to say that this is one of the best experience I ever had so far. My sales person Mr Deepak was very polite and helpful. He tried everything possible to explain everything we asked. He gave us good discount as possible without any haggling. I would recommend this dealership and Mr Deepak to my friends and relatives. More
Very Good Experience! I had a very positive experience at East Coast Toyota. My salesman was Brian Garcia, and he was forthright, knowledgeable, and responsive. The price w I had a very positive experience at East Coast Toyota. My salesman was Brian Garcia, and he was forthright, knowledgeable, and responsive. The price was sharp and the service was very good. I would certainly recommend him and East Coast Toyota. More
" Great Experience" My Name is Josephine and I purchase a 2015 Toyota Corolla LE on the 7/28/2015 my experience was great I felt comfortable and exited to purchase a new My Name is Josephine and I purchase a 2015 Toyota Corolla LE on the 7/28/2015 my experience was great I felt comfortable and exited to purchase a new car. Brian Garcia made it smooth for me, I will refer other to purchase here. More
Great Experience The salesman who helped me was Brian Garcia. He didn't try to con me, gave me facts about my car and a great deal. I'm very happy with my purchase. The salesman who helped me was Brian Garcia. He didn't try to con me, gave me facts about my car and a great deal. I'm very happy with my purchase. More