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East Coast Toyota

Wood-Ridge, NJ

3.1
482 Reviews

85 Route 17 South

Wood-Ridge, NJ

07075

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Showing 482 reviews

December 15, 2017

A personal Thank You This was the first time that I walked into a car dealership and a few hours later drove home in a new car. I am usually not one to enjoy the "new c More

by 2018highlander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alirio Rueda
December 10, 2017

Excelente atención Muy buena atención, lo mejor en autos y más aún muy buen trato a los clientes, lo recomiendo mucho más aún la atención, de Israel cabrera More

by Paulo2684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ISRAEL CABRERA
December 09, 2017

Liars Got a quote from a car, asked if it was available before going there. When i got there Candy told me it was sold and that she had sent me an email tel More

by Jose Rosario
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Candy Henriquez, Gustavo Fanarraga
Jan 02, 2018 -

East Coast Toyota responded

Hi Jose, My name is Steve Gutierrez and I am the Customer Relations Manager. I do want to apologize for any inconvenience regarding the Corolla you were interested in being sold. Regarding the DMV fees, it is always an estimated amount that is collected. The customer is later reimbursed the difference, which is notated on our Retail Order. Every transaction is different and charges per state change for trade titles, temporary tags, registration, and title fees. As a result, having an estimated fee will protect the consumer and ourselves regardless of the cost, so a customer does not have to owe anything for DMV to the dealer. It is not being dishonest or lying to have our own way of conducting business, while avoiding an issue that does arise unfortunately again because of the different variables DMV charges for. We wish you well in your future endeavors. Best regards, Steve Gutierrez Customer Relations Manager

December 06, 2017

Good experience in buying used Corolla Good dealership. I would go back if I was looking for a another car. Good selection of certified pre-owned Corollas and Camrys. I found my car on the More

by Mg17
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alirio Rueda, Magdalena Krekora
December 05, 2017

Good experience My salesman Alirio and Jimmy in financing made leasing this car a good, low-pressure experience. They were able to find me the right car with the righ More

by Ariguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafi Nepomuceno, Alirio Rueda, Jimmy Samaniego
December 05, 2017

Awesome nd fast Israel was very professional and thorough. He was very patient with all my questions and took the time to explain all the details of the purchase proc More

by Jrboschmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ISRAEL CABRERA, Magdalena Krekora
December 05, 2017

Excellent service quick and they are willing to work with yo Excellent experience always they are willing to work with u and according to your budget definitely I’m coming back the people it’s friendly and very More

by Luis2494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ISRAEL CABRERA
November 29, 2017

A great experience It was really nice to have some one so knowledgeable and helpful like Mr Israel Cabrera helping me in accuaring my first brand new car, More

by Sodiack2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ISRAEL CABRERA
November 28, 2017

Super I truly felt taken care of, all of my questions were answered, and I walked out with a new leased car. From the time I walked in the door to when I wa More

by Laurenmpalma16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Berrios, Alirio Rueda, Jimmy Samaniego
November 21, 2017

Comfiable Muy Buena persona tienen mucha paciencia y habla Las cosas con mucha cinceridad salimos muy contentos y nos sentimos en confianza y no nos sentimos More

by Sienna se 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ISRAEL CABRERA
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