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East Coast Toyota

Wood-Ridge, NJ

3.1
482 Reviews

85 Route 17 South

Wood-Ridge, NJ

07075

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Showing 482 reviews

March 28, 2018

Worst dealership in nj ill No Reccomend this dealership to buy ou lease cars be aware of Israel Cabrera very bad guy do not trust on him after I purchase my wife vehicle in More

by Brian34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ISRAEL CABRERA
Apr 13, 2018 -

East Coast Toyota responded

Hi Brian, I would like to first thank you for the opportunity to earn your business. In reference to a referral fee, we do offer $75 to all our customers as a courtesy for bringing in any sold customer. I understand your frustration awaiting the check, however you were happy with Israel with your original review. We hope we can make that up to you and wish you the best with your current Toyota vehicle! Best regards, Steve Gutierrez Customer Relations Manager

Apr 13, 2018 -

Brian34 responded

the other problem that I had was when I went to renew my lease (march 2018) a good guy sales representative name jose Lopez told me that I puted to much money for my first lease and I tell him that Israel Cabrera force me to put 6.000 for down payment and also I putted my car in trade in for 3.500 so basically I putted 9.500 for that lease by the end of my lease José told me that I don’t have equity in my lease and also the manager name rafi nepomuceno told the the same history but I made my homework and I knew that I had an equity in my lease walk away for that dealership (scammers) and when to other Toyota dealership and they give me a brand new lease 2018 vehicle for my equity, cero down an even lower my monthly payment. PEOPLE STAY AWAY FOR THIS DEALERSHIP “EAST COAST TOYOTA” never business again

March 28, 2018

They are like family, only better ! East Coast Toyota in Wood Ridge took great care of me, including trading in my leased Rav4 for a Used Prius C to buy and then cancelling that deal two More

by SuperB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Berrios, Alirio Rueda
March 15, 2018

Excellent buying experience Brian delivered a quality of service and professionalism that I had not experienced in a dealership thus far. He was quick and efficient, and the pr More

by Ramon Fermin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garcia
March 03, 2018

Great service It was a really great experience with this dealership.I Will definitely recommend all my friends who wants to get a Toyota to this location. More

by The DanChi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garcia, Jeffrey Sherman
February 23, 2018

My experience was very easy and pleasant. From the time I met my sales representative, signing my papers and receiving my vehicle, the experience was a pleasure. They made you feel like fam More

by Mac2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garcia, Will Carthens
February 23, 2018

Excellent experience! Excellent customer service, I felt that I was given friendly and professional advice on what car to lease. I was able to get everything done in one vi More

by Pablo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garcia
February 17, 2018

super calificado fui con mi padre para preguntar sobre la posibilidad de comprar un carro y nos atendió el señor inoa con un profecionLismo increible,no nos empujó nos More

by eddy alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Inoa
February 12, 2018

Friendly and caring sales rep! I had a great experience from the moment I walked in to the moment I drove off in my new car! Friendly and caring sales rep. I wouldn't go to any othe More

by Nathyyy_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garcia
Feb 20, 2018 -

East Coast Toyota responded

Thank you for taking the time to leave your review regarding Brian and our staff. East Coast Toyota strives to provide a hassle-free and courteous environment for all our guests. We are glad to know he was able to provide you with that experience. Thank you again and we hope you continue to enjoy your new Toyota!

February 12, 2018

FREDDY WAS GREAT AND I DO RECOMMEND HIM TO EVERYONE I LIKED THE SERVICE THAT WAS GIVEN QUICK AND PRECISE EVERYTHING WAS WHAT I WANTED AND DELIVERY WAS FAST AND HE WHEN OVER THE CAR WITH GREAT DETAIL More

by michael stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Meyer, Candy Henriquez
Feb 20, 2018 -

East Coast Toyota responded

Thank you Mr. Stella for taking the time to leave your review regarding Fred and our staff. We hope you continue to enjoy your new Toyota! Thank you again and hope all is well!

February 09, 2018

Amazingly friendly Brian Garcia took excellent care of us. He did everything posible to ensure that we had a comfortable and affordable car that suited our family. I wil More

by Samnvee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Garcia, Jeffrey Sherman
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