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East Coast Honda
Myrtle Beach, SC
728 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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728 Reviews of East Coast Honda
April 24, 2018
Car buying made easy!! I had only gone into dealership to look at the cars this time around since I was in the area and I had last purchased my Honda from this dealership 8 I had only gone into dealership to look at the cars this time around since I was in the area and I had last purchased my Honda from this dealership 8 years ago though I live out of state. Customer Service was excellent and they worked with me to get the price and payments I wanted. Though not really prepared to purchase a car that day I rode away in a brand new car! Which I am very happy with and excited to have. Thanks to everyone for making this happen. More
by Beachgirl
Employees Worked With
Justin (??) - great salesman, Jordan Dubose
March 26, 2018
Beyond Disappointed . My boyfriend was car shopping in December when I saw great deals online at Honda. I called the front desk and they sent me to the first available s . My boyfriend was car shopping in December when I saw great deals online at Honda. I called the front desk and they sent me to the first available sales person Dajah. I gave her the listing numbers for 4 different cars that were listed online and that were similar to Will's former vehicle which was a Nissan Xterra. She said great and we would see her in the morning. The next morning she let us know she was running late- no big deal we would wait for her. Well when she did show up she couldn't show us any of the vehicles I had asked for, even though none of them were sold and still listed as available in her system. One was out on loan, one didn't start up, and the other two we didn't even get an excuse for. It was about an hour after we arrived before we even test drove anything, and the first thing she brought up was a Chrysler 300- which wasn't anything like what we had requested which was SUV's. However she promised it was in our budget and Will loved it. We drove two other cars but Will ended up selecting the 300. She tells us the all in price, I write out a check and we start to get excited-until she walked back to the office with bad news. Turns out the price she gave us was for one of the cars we declined and the car we wanted was a few hundred more, and now a tiny bit over our budget. But that was the car he wanted so we splurged. At the time of purchase Dajah told us that another sales person had test drove it the day before so she was going to find out where he put the second key and when we came to pick up the plates later the spare would be there. Well we pick up the plate- no key. Called twice but she doesn't have a voicemail so I left a message with another sales rep, and eventually got that story that there was never another key. Overall we were just extremely disappointed with the service and excuses. Not to mention we now need to spend even more money on top of the over budget car to get a spare key. More
by stargrrl89
Employees Worked With
Dajah Wood(?)
March 23, 2018
East Coast Honda cares about their customers Gotta give this dealership and my salesperson, Kimberly Johnson 5 stars. I had some specific needs relating to the purchase I made today at East Coas Gotta give this dealership and my salesperson, Kimberly Johnson 5 stars. I had some specific needs relating to the purchase I made today at East Coast Honda that to me seemed impossible to satisfy but Kimberly listened and along with Scott found a way to help. I've purchased several vehicles from East Coast Honda and I've been extremely pleased each time. I wouldn't go anywhere else along the Grand Strand to buy a vehicle. Thanks Kimberly Johnson for all you did for me! More
by hondafan59
Employees Worked With
Kimberly Johnson, Scott Proctor, Steve Adcock
March 21, 2018
More than helpful and pleasant. I was Visiting from Canada and needed my oil changed. I arrived at East Coast at least 45 minutes before my appointment and they committed to get it I was Visiting from Canada and needed my oil changed. I arrived at East Coast at least 45 minutes before my appointment and they committed to get it in earlier than the appointment time,if they could. They were true to their word and I was soon on my way. The service advisor Irwin, was very helpful and kept me advised through the process. Indeed, all the personnel we met, were very friendly. I would not hesitate to recommend this dealership. More
by Big G
Employees Worked With
Irwin Cumberbatch
February 26, 2018
A pleasure doing business here I love my CRV and everyone at East Coast Honda that made buying it such a joy. Thanks especially to Joseph Stanley, he was very professional and a ple I love my CRV and everyone at East Coast Honda that made buying it such a joy. Thanks especially to Joseph Stanley, he was very professional and a pleasure to work with. More
by CJ Brown
Employees Worked With
Joseph Stanley Scott Proctor Andrew M.
February 14, 2018
Great dealership and great salesman Just purchased fourth Honda. This time a new Pilot and we love it. We have always had a very very satisfying experience both with buying and servici Just purchased fourth Honda. This time a new Pilot and we love it. We have always had a very very satisfying experience both with buying and servicing. The service department is very good - quick appts. and great work. We worked with Mike Collins on the last two cars and he was great to work with. Lots of patience and thorough. He agreed to bring the car to us and twice has helped us with all the settings. He even went on a step ladder to help program garage opener. Never pushy. Just friendly and helpful in every way. He knows the business and can expain very question. He is a good representative for East Coast Honda. We shall be back. More
by Carolpilot
Employees Worked With
Mike Collins (also Shawn Huskins)
February 01, 2018
Sales Experience Terrible experience. It was like pulling teeth to get prices. I wanted side by side numbers to compare a lease or purchase on a CRV. I had to repeat Terrible experience. It was like pulling teeth to get prices. I wanted side by side numbers to compare a lease or purchase on a CRV. I had to repeatedly ask since they would only give me one number at a time asking me to sign each time. I wanted side by side. When I was finally given a price on a CRV that I liked, I was told that I had to use the dealership's financial institution. When I told them I was pre-approved with a better interest rate from my bank, they said the price of the CRV would go UP if I did not use their bank. And they tried to insist I sign papers now but the car would not be delivered for another 2 weeks. I said but that doesn't make sense. When would the payments start? Answer: 30 days from today's date. In other words shortly after I finally picked up the car. Went to another Honda dealer and they beat their price by 400 hundred dollars and I can use my bank. More
by DBOYS
Employees Worked With
Mica, Jordan Dubose
January 11, 2018
It just doesn't get better! The 5 star treatment started with the prompt response to an internet inquiry. I greatly appreciated the focus on the search for the car specs I wante The 5 star treatment started with the prompt response to an internet inquiry. I greatly appreciated the focus on the search for the car specs I wanted. The guidance of which models have or do not have the specifications I demanded in a car. The entire experience was quick and pain free. Unlike my experience in Chucktown... There isn't a better salesman than Tommy Smothers. He's a 10..... Even though the star scale stops at 5.... You rock Tee...... More
by Mark
Employees Worked With
Tommy Smothers
December 27, 2017
Third great expierence This is our third CRV that we have purchased from East Coast, & every purchase went without a hitch. Our salesperson has always been Kim Johnson, in o This is our third CRV that we have purchased from East Coast, & every purchase went without a hitch. Our salesperson has always been Kim Johnson, in our opinion the best on the floor. Always has a smile & a kind word as well as being very helpful in answering every dumb question. If I do ever buy another Honda I would not go anywhere else. More
by dick8020
Employees Worked With
Scott Proctor
December 23, 2017
Go Elsewhere! Drove over 2 hours to get to this dealership, just to be met with an extremely rude salesboy. Very unprofessional! I left without a new car and a bad Drove over 2 hours to get to this dealership, just to be met with an extremely rude salesboy. Very unprofessional! I left without a new car and a bad taste in my mouth. This stealership will never earn mine or my family's business. More
by Emily123
Employees Worked With
Joe
