East Coast Honda

Roger was very professional and helpful. I was pleased that the wait was quicker than usual. I was pleased that the wait was quicker than usual. More

It was the best experience I have had at a Honda Dealership. Everyone working there was kind, courteous and professional. Layla went above and beyond to make our experience as painless as possible. Dealership. Everyone working there was kind, courteous and professional. Layla went above and beyond to make our experience as painless as possible. More

Courteous, friendly and expedient. Appreciated the suggestion of another timely needed service and completing it st the same time. Good review of the multi point inspection . Plan Appreciated the suggestion of another timely needed service and completing it st the same time. Good review of the multi point inspection . Plan to keep this car for many years with this great service team. More

Mike was very professional and explained all services. Explained what services would be need at next visit too. Thank you! Explained what services would be need at next visit too. Thank you! More

Justin Brown is an asset to East Coast Honda. I appreciate all the extra effort he put into ensuring my issue was addressed and hopefully corrected. Justin took the extra steps to get to the root I appreciate all the extra effort he put into ensuring my issue was addressed and hopefully corrected. Justin took the extra steps to get to the root cause of my problem and I will definitely ask to work with him on future services with the dealership. More

Very organized from the minute you pull up , made aware of the progression until you get your vehicle back of the progression until you get your vehicle back More

My experiences with East Coast Honda started in April 2020. I went for an oil change on my 2018 Ridgeline! I wound up ordering a new Ridgeline & put $500 down on it. When they appraised my 2018 they said 2020. I went for an oil change on my 2018 Ridgeline! I wound up ordering a new Ridgeline & put $500 down on it. When they appraised my 2018 they said I needed 2 tires & new brakes. After waiting till July, no new Ridgeline & I decided to get my $500 back! That week, the truck I ordered came in & they never even contacted me. Then I went to Firestone for those 2 new tires & they checked my brakes, they said there was plenty of brake pad left. A year later I did buy a new Ridgeline there after writing a bad review about their #MarketAdjustment policy which was pure greed to me & their Sales Manager sold the truck at MSRP but I had to remove that Bad Review. After a number of miles I was heading to PA & had the oil changed. I headed to PA only to find out my truck leaked oil for all those miles b/c service had never tightened the drain plug. Yesterday I had the oil changed again & they never reset the percentage for the oil & it took well over 2 hrs for an oil change & tire rotation! I was also supposed to meet a salesman named Juan to discuss another Ridgeline! I texted him at 10:09 & never heard a word from him until I came home. He said he was with a customer even though he was to meet me at 10 am. So he called me later with a deal I felt was not good for me. Maybe I'm foolish but I take great care of my vehicle & expected more. I will not go back to East Coast Honda for anything, sales or service! BTW, I was charged $49.50 to install a $29.95 air filter & that was with 20 % off if you can believe that! I really don't understand all these 5 star reviews, they must be preferred customers, like the one they sold the Ridgeline I had ordered to without contacting me! More