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East Coast Honda
Myrtle Beach, SC
727 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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727 Reviews of East Coast Honda
August 25, 2024
My experiences with East Coast Honda started in April 2020. I went for an oil change on my 2018 Ridgeline! I wound up ordering a new Ridgeline & put $500 down on it. When they appraised my 2018 they said 2020. I went for an oil change on my 2018 Ridgeline! I wound up ordering a new Ridgeline & put $500 down on it. When they appraised my 2018 they said I needed 2 tires & new brakes. After waiting till July, no new Ridgeline & I decided to get my $500 back! That week, the truck I ordered came in & they never even contacted me. Then I went to Firestone for those 2 new tires & they checked my brakes, they said there was plenty of brake pad left. A year later I did buy a new Ridgeline there after writing a bad review about their #MarketAdjustment policy which was pure greed to me & their Sales Manager sold the truck at MSRP but I had to remove that Bad Review. After a number of miles I was heading to PA & had the oil changed. I headed to PA only to find out my truck leaked oil for all those miles b/c service had never tightened the drain plug. Yesterday I had the oil changed again & they never reset the percentage for the oil & it took well over 2 hrs for an oil change & tire rotation! I was also supposed to meet a salesman named Juan to discuss another Ridgeline! I texted him at 10:09 & never heard a word from him until I came home. He said he was with a customer even though he was to meet me at 10 am. So he called me later with a deal I felt was not good for me. Maybe I'm foolish but I take great care of my vehicle & expected more. I will not go back to East Coast Honda for anything, sales or service! BTW, I was charged $49.50 to install a $29.95 air filter & that was with 20 % off if you can believe that! I really don't understand all these 5 star reviews, they must be preferred customers, like the one they sold the Ridgeline I had ordered to without contacting me! More
by robert.osterhout
Employees Worked With
Juan
August 23, 2024
Michael Benti was very helpful in explaining everything that was due for our maintenance. He kept me informed of the status of the work being performed that was due for our maintenance. He kept me informed of the status of the work being performed More
by Pwallace61
Employees Worked With
Michael Benti
August 21, 2024
Always take my 2015 CRV to East Coast Honda for service. Customer service is outstanding and I know the work is being correctly at a reasonable price. Customer service is outstanding and I know the work is being correctly at a reasonable price. More
by Jmettee1
Employees Worked With
Mike Grasso
August 20, 2024
If you need a vehicle, contact George Haddad; he went out of his way to help us find a car and spent the whole afternoon with us. Had two granddaughters purchase two different vehicles within a week. Every of his way to help us find a car and spent the whole afternoon with us. Had two granddaughters purchase two different vehicles within a week. Everyone was so friendly. More
by notjustamoma
Employees Worked With
George Haddad
