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East Coast Honda

Myrtle Beach, SC

4.9
728 Reviews

8756 A Highway 17 Bypass S

Myrtle Beach, SC

29588

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728 Reviews of East Coast Honda

January 18, 2025

Bought 2021 honda Insight from east coast honda, came with 5 year power train warranty. Started running rough at startup up, 9 error codes, and check engine light flashing. Took car to dealer for repair, More

by Meanguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob service department
Jan 18, 2025 -

East Coast Honda responded

Thank you for contacting us about your recent service. We understand your disappointment that the valve adjustment for your Honda wasn't covered under the manufacturer's warranty. Unfortunately, you're correct that the Honda warranty doesn't cover valve adjustments for your specific model. However, we appreciate you bringing this to our attention. We strive to provide transparent and comprehensive service, and we're always happy to explain warranty limitations. Honda has, in the past, released service bulletins regarding valve adjustments on other models. One can be found here https://static.nhtsa.gov/odi/tsbs/2023/MC-10229676-0001.pdf - We recommended you open a case with American Honda as it is out of our authority to warranty a repair without Honda approval. As we did perform all the repairs we could under warranty for you as well as complete the valve adjustment your vehicle needed as agreed to, we kindly ask that you reconsider your review of our service department as your valve adjust not being covered under warrant is out of our control.

November 25, 2024

Just wanted to give a shout out to our salesman, Rick Titus, who was very professional and efficient and Finance Manager, Patrick Donavan, who was also professional and efficient. The transaction was th More

by Ray4546
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Titus, Patrick Donavan
November 24, 2024

Juan Enciso Second vehicle I bought from him 11/23/2024, Why ? He is not a pushy, shark, snake, salesman He is a decent human being trying to help facilitate. ME buying a car that I want, with the optio More

by tderendal2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Enciso
November 14, 2024

Steve Hough was great to work with from start to finish. He was so patient and answered all my questions and also was able to find CRV EX L with color I wanted. This was my second CRV from East Coast Hond More

by Geraldine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Hough, Jordan Dubose
Nov 15, 2024 -

East Coast Honda responded

Hello Geraldine, thanks for the great review! We're always happy to hear good things from our customers. #EastCoastFamily #LetsRide

September 25, 2024

Friendly and knowledgeable. work done was fully explanded in detail.service was completed in a timely manner . More

by Kdemarti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 27, 2024 -

East Coast Honda responded

Thank you so much for the review! Glad we could provide such a pleasant service and we look forward to helping you with any future needs!

September 22, 2024

Went in for a oil change & found I was due a schedule B service so had that done. I was in & put in about 1 1/4 hours. I Josuha was my service tech & he was great to work with. I had a couple questions abo More

by asloope50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Sep 27, 2024 -

East Coast Honda responded

We are glad Joshua was able to help! Thank you for the review and we look forward to seeing you for any future needs!

September 20, 2024

East Coast Honda is one of the top Honda Dealerships in SC and has a Great service department. Justin is very good to work with and explains what needs to be done to your vehicle so you can understand. More

by cdukes29432@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 27, 2024 -

East Coast Honda responded

We are glad you enjoyed your experience at East Coast Honda. Please visit us again soon!

September 19, 2024

Kaitlin was wonderful to work with. What started as a pricey sensor replacement turned into sealing a tire valve at a very reasonable repair cost. I hope to work with her again. She is More

by cathysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Sep 27, 2024 -

East Coast Honda responded

We are so glad that Kaitlyn was able to help you with everything! It is always good to hear from happy customers. We look forward to serving you again in the future!

September 19, 2024

Exceptional treatment. This Honda dealership is the gold standard for how a service department should be run. Mike Grasso did a great job handling my appointment and answer More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grasso
Sep 27, 2024 -

East Coast Honda responded

We are glad Mike was able to keep you up to speed during your vehicle's service. Construction can be bothersome so thank you for your patience. We hope our renovations mean that we can better serve you in the future! We look forward to seeing you again!

September 18, 2024

While on vacation my crv didn't want to start right. Eastcoast looked at it and said it was the battery. I bought one few years ago at Honda in my town. They pro rated it as if I was at my local dealers More

by Justme7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Matt
Sep 27, 2024 -

East Coast Honda responded

Always glad to help out. At East Coast we always treat you like family! Thank you for your review!

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