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East Charlotte Nissan - Service Center

Charlotte, NC

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185 Reviews
Call Service Center (704) 246-5727

185 Reviews of East Charlotte Nissan - Service Center

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December 22, 2021

Very prompt and on time no long wait for my service and great customer service. More

by Kefael1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pinckney
Report | Print
November 01, 2021

Took it in for a humming/buzzing sound, was told it was the belt and belt tensioner we had it replaced and after paying 817.000 the problem still remained. Took it back in to have them look at it and they More

by stewartfan29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe Asmar, Jordan Gibbs, Brian Pinckney
Report | Print
September 08, 2021

I went for a service on my 1-year-old Nissan Pathfinder and came home with my dream car. I never thought this would happen so soon. More

by ivasilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Thomson
Report | Print
Sep 08, 2021 -

East Charlotte Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At East Charlotte Nissan we are always striving to do better than your last visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 30, 2021

very professional, dealer was outstanding service from everyone. everyone was polite and did their job very well. would definitely recommend shopping here ! love it here! More

by malikcrews3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Bacon
Report | Print
Aug 31, 2021 -

East Charlotte Nissan responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

August 25, 2021

Great Service…My guy Darrell Bacon hooked my up great Sales rep. Will definitely be doin business with him further on! More

by lansana.kabbah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Bacon
Report | Print
Aug 27, 2021 -

East Charlotte Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at East Charlotte Nissan so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 07, 2021

I was not really happy to hear that moisture in my headlights is a natural thing..😞 i have had 3 other Nissans and did not have a problem with moisture in the headlights. More

by Psoch
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Moe Asmar
Report | Print
June 01, 2021

Always a great experience. Ronald Travor is the best Service Advisor, always a pleasure to work with him. He is very honest, friendly, and helpful. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald, Travor, Moe Asmar, Jordan Gibbs, Brian Pinckney
Report | Print
Jun 01, 2021 -

East Charlotte Nissan responded

Hi Karen, we are pleased to hear of your experience with us here at East Charlotte Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Jun 02, 2021 -

Karen responded

Staff is great at East Charlotte Nissan!

May 12, 2021

They serviced my car quickly and professionally. I was respected! The waiting area was clean and comfortable. They provided me some useful information regarding my car. Morgan More

by morgankizer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tever
Report | Print
February 19, 2021

I am very pleased with MY Nissan dealer . My service manager , Ron Traver is the very best!! I know I can depend on you do do a good job and to treat me fairly! Morgan Kizer More

by morgankizer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Traver
Report | Print
Feb 22, 2021 -

East Charlotte Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at East Charlotte Nissan! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2021

My recent service visit was very professional and quick. The intake person handled my concerns in a very courteous and pleasant manner. I would recommend them to family and friends More

by lavoniaanneverson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 05, 2021 -

East Charlotte Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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