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East Charlotte Nissan
Charlotte, NC
546 Reviews
As your number one Nissan dealership in Charlotte, NC and the surrounding area, our team of dedicated and highly experienced salespeople are here to help. Whether you are looking for a new Nissan in Charlotte, or are looking for a used car in the Charlotte, NC area, we have the best selection in Charlotte, Rock Hill, Spartanburg, High Point, Matthews, Mint Hill, and Stallings. No matter whether you are here in Charlotte or one of the surrounding towns, our team will do whatever it takes to find the vehicle you want!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 546 reviews
November 01, 2021
Took it in for a humming/buzzing sound, was told it was the belt and belt tensioner we had it replaced and after paying 817.000 the problem still remained. Took it back in to have them look at it and they the belt and belt tensioner we had it replaced and after paying 817.000 the problem still remained. Took it back in to have them look at it and they are now saying it the alternator pulley bearing and we need to pay additional 900.00 for a misdiagnosis on their part. NO offer to correct the problem or reimburse the first mistaken diagnosis. WE try to follow up with them and now they are saying they have no record of us coming back in the second time. DO NOT GO THERE FOR ANYTHING ALL THEY WANT IS TO TAKE YOU MONEY AND NOT FIX THE PROBLEM!!!! More
by stewartfan29
Employees Worked With
Moe Asmar, Jordan Gibbs, Brian Pinckney
Helpful October 22, 2021
My recent visit with Nissan was more than I expected. Kaleb Thompson was very friendly, helpful, courteous and understanding. He answered questions we asked in a thoughtful and proficient manner. He w Kaleb Thompson was very friendly, helpful, courteous and understanding. He answered questions we asked in a thoughtful and proficient manner. He was very patient and kind. He executes his job very well. When I am ready to purchase a vehicle in the future, I will surely choose this Nissan dealership and ask for him because I feel that he will have knowledge of and make sure that I am comfortable with the Rogue I purchase. More
by lilliecurt
Employees Worked With
Kaleb Thomson
October 09, 2021
Kaleb was very professional and fun and was very proficient with the purchase of my new vehicle. I recommend 100% Very Satisfied with the service I received proficient with the purchase of my new vehicle. I recommend 100% Very Satisfied with the service I received More
by lawanda.hodge
Employees Worked With
Kaleb Thomson
October 09, 2021
Although I didn’t purchase a vehicle today, Kaleb was very polite and helpful in getting my mom in a new car that fit her style! When I am ready to purchase a new car, I will come back to this dealership very polite and helpful in getting my mom in a new car that fit her style! When I am ready to purchase a new car, I will come back to this dealership! More
by DasiaM.
Employees Worked With
Kaleb Thomson
September 04, 2021
Great customer service, the staff is friendly! Staff is always giving you attention, offering water or some type of assistance. Always been an East Charlotte Nissan customer and plan on continuing to be! always giving you attention, offering water or some type of assistance. Always been an East Charlotte Nissan customer and plan on continuing to be! More
by Coward
Employees Worked With
Moe Asmar
August 30, 2021
very professional, dealer was outstanding service from everyone. everyone was polite and did their job very well. would definitely recommend shopping here ! love it here! everyone. everyone was polite and did their job very well. would definitely recommend shopping here ! love it here! More
by malikcrews3
Employees Worked With
Darrell Bacon
August 27, 2021
iI purchased a 2021 Nissan Sentra last week at East Charlotte Nissan in Charlotte, NC. My salesman name was Kaleb and from the time I walked in the door and drove away with my car, he was EXCEPTIONAL. Charlotte Nissan in Charlotte, NC. My salesman name was Kaleb and from the time I walked in the door and drove away with my car, he was EXCEPTIONAL. He made my car buying experience pleasant and hassle free. He was professional, friendly,educated about the car and the financial processes. Everyone I came in contact with were very nice also. East Charlotte Nissan you won me over. More
by Ms. E
Employees Worked With
Kaleb
